Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,509 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well, helpful, flexible and constructive - overall no hessitation in recommending”

Helpful Report

Thank you David :)

“They helped me through their knowledge and fantastic after sales care”

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Thanks Kenny :)

“very helpful and knowledgeable sales team - and efficient response to queries.”

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Thanks Peter :)

“Provide a good service”

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Thanks Jose :)

“Gave helpful advice and provided good products for my multifuel roomheater. I purchased self adhesive flat stove rope and silicon based rope adhesive for the ash pit door.”

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Thank you Robert :)

“They were very helpful and knowledgeable and provided all I needed for a truncated-chimney installation with slate hearth. And all at a very competitive price.”

Stovesonline Ltd 5 star review on 12th June 2019

Helpful Report

Thanks Ashwell, a very neat job too :)

“Your staff were very helpful I had a rough idea what I needed and Juliet went through my order and explained exactly what I would need . The product was good quality and a good price . Rick”

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Thank you Rick :)

“Excellent as always!”

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Thanks Paul :)

“Excellent as always!”

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Thank you :)

“Excellent”

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Thanks Ian :)

“Very good, thorough, knowledgable -experts !”

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Thanks Michael :)

“first class service from well informed people would say this is the best company to use for your wood or multi fuel stoves”

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Thanks Rod for your kind words :)

“Always very helpful”

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Thank you Trevor :)

“Great company, found them online, phoned them up to make sure I was ordering the right stove, very helpful friendly staff. Stove arrived when they said it would, very well packaged.”

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Thanks Petrina, The Vermont stoves looks excellent in the different colours. Thanks for sending this in :)

“Juliet in the parts department knows her stuff and is extremely helpful and efficient. Every time I've contacted the company I've been treated politely and my order has arrived quickly. I'd never go anywhere else for my stove parts.”

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Thank you Dave, the stove looks really smart there :)

“Very well, answered my questions, had a solution available and sent what I needed immediately”

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Thank you Brian :)

“Great products and service, first class.”

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Thanks :)

“Brilliant and knowledgeable staff, with competitive pricing.”

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Thank you :)

“Had spare parts delivered. Good service.”

Helpful Report

Thank you Paul for your review. Some parts can be more expensive than others, as you bought genuine spare parts, these prices are set by the manufacturer :)

“Had the part I required for my stove and dispatched it promptly”

Helpful Report

Thanks Robert :)

Stovesonline Ltd is rated 4.9 based on 1,509 reviews