Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,724 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,724 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

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English

“Juliet in the parts department knows her stuff and is extremely helpful and efficient. Every time I've contacted the company I've been treated politely and my order has arrived quickly. I'd never go anywhere else for my stove parts.”

Stovesonline Ltd 5 star review on 12th June 2019

Helpful Report

Thank you Dave, the stove looks really smart there :)

“Very well, answered my questions, had a solution available and sent what I needed immediately”

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Thank you Brian :)

“Great products and service, first class.”

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Thanks :)

“Knowledgeable, helpful staff offering competitive prices and good delivery”

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Thank you Mike :)

“Brilliant and knowledgeable staff, with competitive pricing.”

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Thank you :)

“Had spare parts delivered. Good service.”

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Thank you Paul for your review. Some parts can be more expensive than others, as you bought genuine spare parts, these prices are set by the manufacturer :)

“Had the part I required for my stove and dispatched it promptly”

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Thanks Robert :)

“Fine. Good delivery”

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Thank you Paul :)

“Remarkably well considering Stoves had to deliver to us in Spain. We experienced a few hiccups but Stoves' professionalism, courtesy and helpfulness made for a smooth buying experience. Very happy and would definitely recommend Stovesonline.”

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Thank you for your kind words Linda :)

“Fantastic- had a custom register plate made and it was perfect”

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Thanks James, our custom made register plates are very popular. Glad all went well :)

“Great helpful company to deal with”

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Thank you Patrick :)

“Excellently”

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Thanks Philip :)

“Perfect product delivered timeously.”

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Thanks Peter, whilst we would love to offer such a service, I am sure our prices wouldn't be so competitive :)

“first class service. the stove arrived as expected ,albeit not quite complete as some parts were not instock, but they came later as promised.”

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Thank you Peter :)

“They were Excellent”

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Thanks :)

“quick, clean efficient and full instructions as to how everything works”

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Thank you Peter :)

“A very competent assistance when planning the installation of my stove. Very helpful and friendly aftersales service.”

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Thanks Philipp :)

“Stoves on line did very well. They was most helpfull sorting out parts I needed from discontinued stock.”

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Thanks Nicholas, we have a very knowledgeable spare parts team who will always try their very best to source parts, even if they aren't made anymore :)

“The second fire I have purchased from stoves online and again ,faultless purchase ,delivery and communication”

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Thank you Robin, We are always on hand should you need anything :)

“Fantastic”

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Thanks Eddie :)

Stovesonline Ltd is rated 4.9 based on 1,724 reviews