Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.67

4.7 Rating 64,154 Reviews

100 %

of reviewers recommend Start Rescue

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

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“I have been lucky enough to have not needed any of their rescue services yet, so am not able to comment on that. Buying & renewing are super easy, everything very clear to understand & they don't try to rip you off at renewal.”

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Posted 10 months ago

“I have only had cause to use Start Rescue once since I joined, when I inadvertently lefdt a light on that drained my battery. I had not realised that Start Rescue "contract out" their services, and I found the contractor unfriendly and unsympathetic. However I don't do very much driving, Iand Start Rescue seems generally to be highly-rated, and the price is very competitive compoared to alternatives I looked at, so I hav stuck with it and will conntinue to do so.”

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Posted 10 months ago

Hello John, We are sorry to hear of your experience and that you are unhappy with the behaviour exhibited by one of our Vehicle Recovery Technicians during your callout. We understand that this issue was resolved with our Customer Services Team at the time, and we are glad that you have chosen to renew with us, primarily due to our competitive pricing. If you require any further assistance, please don’t hesitate to contact our Customer Services Team. Best wishes, the Start Rescue Team.

Posted 10 months ago

“My experience so far has been positive, but I have not had to call them out to a breakdown, so I can't comment on that aspect. I hope I don't have to!”

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Posted 10 months ago

“I have had great service at all times from Start Rescue but haven't needede to use you for sometime Thank you Elizabeth Hobkinson”

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Posted 10 months ago

“Simple to get a quote and sign up. Clear quotes and prices. App for reporting breakdown is great. Not used yet but looks promising. The proof will be if/when I have to use the service.”

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Posted 10 months ago

“I am registered disabled and I have been using Start Rescue for many a year. I haven't used them regularly but when It has been my misfortune to call them due to a breakdown I have found the service that they provided ticking all of the boxes It has an easy to use app, courteous and pleasant receptionists who regularly call back to me to ensure that all is well. The breakdown drivers have always been super efficient in getting me back on the road safely. Breakdowns whether punctures or mechanical have been treated timeously and efficiently I have no reservation in recommending Start Rescue as their breakdown service provider”

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Posted 10 months ago

“Used a few other companies, one I used I wasn't happy with, never had to use your breakdown service yet.”

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Posted 10 months ago

“I have give them a 5 on the basis that having never needed them yet but if I ever do they will be come running to my rescue.”

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Posted 10 months ago

“Been with them for years always found quick to respond.”

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Posted 10 months ago

“Unable to comment much as no service needed so far”

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Posted 10 months ago

“Excellant service and value for money”

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Posted 10 months ago

“The Website is very user friendly and informative. Haven't had to call on them this past year but previously when we have they have been very professional and helpful. Very impressive company which I would highly recommend”

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Posted 10 months ago

“I have called you out twice since joining and both times they arrived in a pickup vehicle. The first time was in 2018 during the big freeze and it turned out I only had a flat battery. The second time a few months back they brought their pickup into a major supermarket and didnt even attempt to repair my car but just loaded it up. Surely a man and a van should have made some attempt to repair it.”

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Posted 10 months ago

“I’ve been with start rescue for around 4 years and just renewed again. Fortunately I’ve never had to use them for a breakdown so I cannot comment on what their breakdown or recovery service is (hence why only 3 stars given). Regarding price they’ve always been excellent 3* cover which includes onward travel and home start came in at £67.08 this year for equivalent RAC cover taken out via my insurer at the time of insuring the vehicle was an additional £100. Yes I understand RAC & AA use their own staff whereas other breakdown agents such as Start Rescue use whomever is available but I didn’t consider that paying an extra 50% was worth it. I like the idea behind the app to report breakdowns as the last thing you want if you do breakdown, is to be waiting in a phone queue watching your phone battery deplete when you would probably sooner let friends and loved ones be aware of what has happened. So in a nutshell, good value and features but I cannot vouch for the quality of breakdown service as so far I haven’t needed to use it (fingers crossed 🤞 that continues).”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“Not been needed I have just renewed and change of vehicle and email was smoothly done”

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Posted 10 months ago

“Very helpful customer service and they were able to renew my policy very quickly.”

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Posted 10 months ago

“I have not had to be rescued as yet by Start Rescue so cannot comment on that but the renewal process was easy”

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Posted 10 months ago

“All could expect from a great, reliable breakdown service”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

Start Rescue is rated 4.7 based on 64,154 reviews