SPIRALSEVEN MENSWEAR Reviews

Name: SPIRALSEVEN MENSWEAR
Address: 3/5 crown street, 3/5 crown street, United Kingdom
Rating: 4.82

4.8 Rating 1,593 Reviews

96 %

of reviewers recommend SPIRALSEVEN MENSWEAR

4.8

Based on 1,593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SPIRALSEVEN MENSWEAR:

Welcome to Spiral Seven Clothing!

Established in 2013, you can find us at Crown Street, Halifax, or shop online at www.spiralseven.com.

At Spiralseven, we take pride in our excellent customer service, receiving consistently positive reviews from our customers every day. Our friendly team is always available to answer any questions about our products, sizes, or delivery information via phone, email, or online chat.

We work hard every season to bring you some of the best brands and products available. Our brand portfolio includes Carhartt WIP, EA7, Emporio Armani, Pretty Green, Lyle & Scott, Fila, Marshall Artist, Lacoste, Sergio Tacchini, and many more. We also introduce new brands as we expand our collections each season.

Spiralseven

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SPIRALSEVEN MENSWEAR 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Very disappointing experience. I placed an order for two items at a great price, and the store indicated a delivery time within 5 days. It’s now been 7 working days, and the order hasn’t even left the UK yet. I tried contacting customer service by email and Instagram, but received no response at all. I’m starting to doubt whether I will ever receive my order. Very disappointing experience and poor customer support.”

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Posted 1 week ago

“Excellent collections, fast delivery and A1 service”

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Posted 1 month ago

“Absolutely fantastic service, fantastic quality great value for money. Could certainly recommend you use this company.”

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Posted 1 month ago

“Gorgeous Tacchini tracky top!”

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Posted 1 month ago

“I had a faulty t shirt and it’s been 3 weeks with no response despite emails and phone messages”

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Posted 1 month ago

“Fast and good service”

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Posted 1 month ago

“Item never arrived, took ages to get a refund. Not even sure it’s a real company would never use again”

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Posted 1 month ago

We’re very sorry to hear about your experience and completely understand your frustration. Unfortunately, in this case, Royal Mail lost the item during transit, which was entirely out of our control. As soon as we were notified, we processed your refund immediately to ensure you were not left out of pocket. We are an independent family business and official stockist for over 10 years, and we sincerely apologise for the inconvenience caused. We truly hope you’ll consider giving us another chance in the future. Kind regards, Spiralseven

Posted 2 weeks ago

“Very happy with the service, quick postage and accurate sizing”

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Posted 2 months ago

“Very quick delivery & great communication”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Very please with the goods and service, wouldn’t hesitate to use again!”

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Posted 2 months ago

“Great Range Excellent Prices Super fast delivery will be shopping there regulalrly.”

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Posted 2 months ago

“Arrived on time. Good quality product. Will definitely use again”

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Posted 2 months ago

“Happy customer! Quck delivery! Will use again.”

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Posted 3 months ago

“Sizing nowhere near correct. Ordered XXL so slightly bigger than normally wear. Arrived and way too small. Fits my son who wears medium! States wrong size not a reason for a return 🤷”

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Posted 3 months ago

Hi, Thank you for your feedback, and we're really sorry to hear that the item didn’t fit as expected. We understand how frustrating sizing issues can be — especially when ordering a size up just to be safe. Sizing can vary slightly between brands and styles, and we're sorry this one came up smaller than expected. Just to clarify, we do offer free returns, so you're more than welcome to return the item for a full refund. If you haven’t already received your return label, feel free to get in touch and we’ll make sure it’s sent over right away. Thanks again for your order, and apologies for the inconvenience caused. Best regards, Martina

Posted 3 months ago

“Very good value for money and great they have a good mix of modern and traditional brands”

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Posted 3 months ago

“Well priced top quality clothing with very good customer service.”

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Posted 3 months ago

“I ordered a Carharrt polo but wasn't quite what it was when it arrived but spiralseven return policy was so good and understanding with the returns. Will defo.be buying from them again.”

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Posted 3 months ago

“5 star company. Whenever I shop with a company I have not used before. I 'm always wary. Although I always research trust pilot, you can never be 100% sure. However, thankfully, spiralseven proved to be 100% legit and 100% 5 star. Pre-delivery comms were excellent, delivery was fast and the product was packaged well and in excellent condition. I highly recommend this company for any potential future customers.”

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Posted 3 months ago

“Really nice local store with good customer service skills”

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Posted 3 months ago

SPIRALSEVEN MENSWEAR is rated 4.8 based on 1,593 reviews