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SPIRALSEVEN MENSWEAR Reviews

4.8 Rating 1,687 Reviews
96 %
of reviewers recommend SPIRALSEVEN MENSWEAR
4.8
Based on 1,687 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Read SPIRALSEVEN MENSWEAR Reviews

About SPIRALSEVEN MENSWEAR:

Welcome to Spiral Seven — independent men's designer clothing and sportswear, established in 2013.

You'll find us at 26A Westgate Arcade, Halifax, West Yorkshire (HX1 1DJ), or online at www.spiralseven.com, where we ship across the UK and worldwide.

We're known for genuinely excellent customer service — our friendly team is on hand by phone, email and live chat to help with sizing, product details or delivery, and it's something our customers reward us for every single day.

Every season we hand-pick some of the best menswear around. Our brands include Carhartt WIP, BOSS, Lacoste, Fred Perry, Sergio Tacchini and Fila — with new names added as our collections grow.

Authentic designer menswear, expert service, and fast UK delivery — in store and online.

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“Great store with a great selection of labels to choose from staff are also very friendly and helpful would highly recommend to anyone.”
Helpful Report
Posted 5 months ago
Thank you, really appreciate the recommendation, and the kind words about the team! – Spiral Seven
Posted 2 weeks ago
“unreal jacket and unreal customer service”
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Posted 5 months ago
Thanks Jack, enjoy the jacket! – Spiral Seven
Posted 2 weeks ago
“Brilliant prices and brilliant service all round”
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Posted 5 months ago
Thanks David, brilliant to hear! – Spiral Seven
Posted 2 weeks ago
“Amazing family run business wonderful experience shopping at spiral seven excellent selection of top brand clothing”
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Posted 5 months ago
Thanks Michael, that means a lot to a family-run business like ours! – Spiral Seven
Posted 2 weeks ago
“optik und passform perfekt, wie beschrieben (und erwartet von Sergio Tacchini).”
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Posted 5 months ago
Vielen Dank, schön zu hören, dass Passform und Optik perfekt sind! – Spiral Seven
Posted 2 weeks ago
“Good good good!”
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Posted 5 months ago
Good good good to hear, thank you! – Spiral Seven
Posted 2 weeks ago
“My item never turned up. No answer on the phone and no reply to emails”
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Posted 5 months ago
Hi Matthew, we're sorry your parcel didn't arrive. When your order came in, the address was missing a house number, so we contacted you straight away to confirm it before dispatching the same day. Unfortunately, once with Royal Mail the parcel was lost in transit, which is outside our control. As soon as this was confirmed, we issued a full refund. – Spiral Seven
Posted 2 weeks ago
“Used these a few times & the Customer service is just like the clothes… Spot on … last order was at 2am on Saturday morning & it arrived on the Sunday afternoon… can’t beat it”
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Posted 5 months ago
Thanks Michael, a 2am order on the Sunday doorstep, we love it! – Spiral Seven
Posted 2 weeks ago
“aaaaaaaaaaaaaaaaaaaaa”
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Posted 5 months ago
“Superb products, fast shipping, I recommend this site 100%”
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Posted 5 months ago
Merci beaucoup Jerome, thank you for the recommendation! – Spiral Seven
Posted 2 weeks ago
“Top people to buy from won't go anywhere else. Amazing service as it always”
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Posted 5 months ago
Thanks Joshua, always great to see you back! – Spiral Seven
Posted 2 weeks ago
“Order was delivered to the wrong address, royal mail confirmation this. Tried contacting spiralseven by phone 5 times, and twice by email to different address, still no response. Contacted my bank to dispute the charges, and spiralseven have claimed they delivered to the correct address. Really poor customer service, please do not order from these jokers!”
Helpful Report
Posted 5 months ago
Hi Simon, we're sorry you've had this experience. Your order was dispatched the same day to exactly the address entered at checkout, and Royal Mail confirmed it was delivered on 10 February, with GPS coordinates and a delivery photo. Once Royal Mail provides proof of delivery, we have to rely on it, as the parcel is out of our hands at that point. If you'd like us to go through the delivery details with you, we're always happy to help at sales@spiralseven.com. – Spiral Seven
Posted 2 weeks ago
“nice clothes, top service!”
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Posted 5 months ago
Thank you Håvard, glad you like the clothes! – Spiral Seven
Posted 2 weeks ago
“Quality , made my day in otherwise really stressful life at the moment cheers”
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Posted 6 months ago
Jamie, really glad we could brighten your day. Take care of yourself, and cheers! – Spiral Seven
Posted 2 weeks ago
“Sent the wrong item and can't get hold of you to change it”
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Posted 6 months ago
Hi, we're sorry for the frustration. Your order was placed through Love The Sales, so your message reached us through them rather than directly, which slowed things down. The shorts sent were the style you ordered, and once we were able to look into the fabric concern, we resolved it with a refund. – Spiral Seven
Posted 2 weeks ago
“Great service. Great item. Very pleased.”
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Posted 6 months ago
Thank you, very pleased to hear it! – Spiral Seven
Posted 2 weeks ago
“Quality products with an excellent service and fast delivery would 100% recommend to anyone looking to purchase from them.”
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Posted 7 months ago
Thanks James, really appreciate the recommendation! – Spiral Seven
Posted 2 weeks ago
“Excellent service and quality clothing”
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Posted 7 months ago
Thank you, much appreciated! – Spiral Seven
Posted 2 weeks ago
“Item came bye royal mail and on time , no complaints at all.”
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Posted 7 months ago
Thanks Ashley, glad it all arrived on time! – Spiral Seven
Posted 2 weeks ago
“Happy with the prices and delivery was 2 days later which was amazing, very happy with the service”
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Posted 7 months ago
Thanks Chantel, so glad you're happy! – Spiral Seven
Posted 2 weeks ago
SPIRALSEVEN MENSWEAR is rated 4.8 based on 1,687 reviews