SPIRALSEVEN MENSWEAR Reviews

Name: SPIRALSEVEN MENSWEAR
Address: 3/5 crown street, 3/5 crown street, United Kingdom
Rating: 4.81

4.8 Rating 1,645 Reviews

96 %

of reviewers recommend SPIRALSEVEN MENSWEAR

4.8

Based on 1,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

About SPIRALSEVEN MENSWEAR:

Welcome to Spiral Seven Clothing!

Established in 2013, you can find us at Crown Street, Halifax, or shop online at www.spiralseven.com.

At Spiralseven, we take pride in our excellent customer service, receiving consistently positive reviews from our customers every day. Our friendly team is always available to answer any questions about our products, sizes, or delivery information via phone, email, or online chat.

We work hard every season to bring you some of the best brands and products available. Our brand portfolio includes Carhartt WIP, EA7, Emporio Armani, Pretty Green, Lyle & Scott, Fila, Marshall Artist, Lacoste, Sergio Tacchini, and many more. We also introduce new brands as we expand our collections each season.

Spiralseven

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SPIRALSEVEN MENSWEAR 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order on line , fast despatch and very happy with purchase . Would recommend and encourage people to support local independent businesses.”

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Posted 4 months ago

“Fantastic service a quality outfit to deal with Keep up the good work”

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Posted 4 months ago

“Thanks good price better than elsewhere.”

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Posted 4 months ago

“My ordered item was great in quality & arrived on time…overall pleased with the service I received & will easily recommend you to all👍🏻”

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Posted 4 months ago

“Generally pretty good. The coat I ordered was the summer not the winter version as advertised but was refunded without an issue. The shoes and sweatshirt I bought were perfect and at a great price.”

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Posted 4 months ago

“Found this shop on TikTok and what a friendly place it is :). Fantastic quick service and superb clothes. Thank you Aaron, Tom and the boss Tina 👍”

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Posted 4 months ago

“Highly recommend these guys!! Aaron and the team at spiral seven are so helpful nothing seems to be a problem, even down to returns and exchanges. Great quality clothing with next day delivery. What more can you want”

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Posted 4 months ago

“Spiralseven were a pleasure to deal with. Quality product at a competitive price delivered when they said they would. I would not hesitate to use again.”

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Posted 4 months ago

“Excellent quality clothing at a great price.”

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Posted 4 months ago

“Great prices and fast free delivery will definitely use again!”

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Posted 4 months ago

“Brilliant, as always.”

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Posted 5 months ago

“Very good thank you”

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Posted 5 months ago

“Very disappointing experience. I placed an order for two items at a great price, and the store indicated a delivery time within 5 days. It’s now been 7 working days, and the order hasn’t even left the UK yet. I tried contacting customer service by email and Instagram, but received no response at all. I’m starting to doubt whether I will ever receive my order. Very disappointing experience and poor customer support.”

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Posted 6 months ago

Thank you for your message. I’m very sorry for the delay and completely understand your frustration. We aim for 95% of our orders to be delivered within 5 days to Italy, and on this occasion it took 11 days. This was due to your order being held up in a customs inspection, which is something unfortunately outside our control. We do highlight this possibility on our detailed shipping page. While this rarely happens, you could see via the tracking information that your item was still on the way and where it was being held, and we also sent updates along the way. We sincerely regret that this caused a disappointing experience and appreciate your patience and understanding. We’re constantly working to ensure our shipping and customer support processes are as smooth as possible, and your feedback is very valuable to us. Kind regards, Spiralseven

Posted 3 months ago

“Excellent collections, fast delivery and A1 service”

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Posted 7 months ago

“Absolutely fantastic service, fantastic quality great value for money. Could certainly recommend you use this company.”

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Posted 8 months ago

“Gorgeous Tacchini tracky top!”

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Posted 8 months ago

“I had a faulty t shirt and it’s been 3 weeks with no response despite emails and phone messages”

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Posted 8 months ago

“Fast and good service”

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Posted 8 months ago

“Item never arrived, took ages to get a refund. Not even sure it’s a real company would never use again”

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Posted 8 months ago

We’re very sorry to hear about your experience and completely understand your frustration. Unfortunately, in this case, Royal Mail lost the item during transit, which was entirely out of our control. As soon as we were notified, we processed your refund immediately to ensure you were not left out of pocket. We are an independent family business and official stockist for over 10 years, and we sincerely apologise for the inconvenience caused. We truly hope you’ll consider giving us another chance in the future. Kind regards, Spiralseven

Posted 7 months ago

I’m truly sorry for any inconvenience you experienced. I want to assure you that your item was refunded 12 days after it was originally shipped out to you. When Royal Mail received the parcel at their depot, the tracking status didn’t update, so we had to wait a bit to confirm that it was lost before we could process the refund. We made sure to keep you updated every step of the way and worked diligently to ensure that your refund was handled as quickly as possible. Your patience and understanding mean a lot to us, and we’re grateful for your cooperation. If there’s anything further we can do to assist, please don’t hesitate to reach out. Kind regards, Spiralseven

Posted 3 months ago

“Very happy with the service, quick postage and accurate sizing”

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Posted 8 months ago

SPIRALSEVEN MENSWEAR is rated 4.8 based on 1,645 reviews