SPIRALSEVEN MENSWEAR Reviews

Name: SPIRALSEVEN MENSWEAR
Address: 25a Westgate, , Halifax, United Kingdom
Rating: 4.82

4.8 Rating 1,666 Reviews

96 %

of reviewers recommend SPIRALSEVEN MENSWEAR

4.8

Based on 1,666 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat

About SPIRALSEVEN MENSWEAR:

Welcome to Spiral Seven — independent men's designer clothing and sportswear, established in 2013.

You'll find us at 26A Westgate Arcade, Halifax, West Yorkshire (HX1 1DJ), or online at www.spiralseven.com, where we ship across the UK and worldwide.

We're known for genuinely excellent customer service — our friendly team is on hand by phone, email and live chat to help with sizing, product details or delivery, and it's something our customers reward us for every single day.

Every season we hand-pick some of the best menswear around. Our brands include Carhartt WIP, BOSS, Lacoste, Fred Perry, Sergio Tacchini and Fila — with new names added as our collections grow.

Authentic designer menswear, expert service, and fast UK delivery — in store and online.

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SPIRALSEVEN MENSWEAR 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel got delivered to a different address and I could not find the address from the picture Royal Mail posted as proof of delivery. Royal Mail said I needed to contact the seller in order to sort the problem out. So I emailed spiralseven about the problem on the 22nd of December. I subsequently managed to find the address my parcel was delivered to so I have the parcel but spiralseven do not know that. They have just ignored my email”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We’re very sorry to hear about the confusion with your delivery. We did send a couple of emails following up on your enquiry, explaining that the parcel had been delivered to a neighbour and asking for confirmation. Unfortunately, we did not receive a reply from you at the time, which made it difficult for us to assist further. We completely understand how frustrating this situation must have been, and we’re glad to hear that you were ultimately able to locate your parcel. We always aim to support our customers and ensure deliveries are received safely, and we hope this helps clarify the situation from our side. Kind regards, Spiralseven

Posted 6 months ago

“Sizing nowhere near correct. Ordered XXL so slightly bigger than normally wear. Arrived and way too small. Fits my son who wears medium! States wrong size not a reason for a return 🤷”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback, and we're really sorry to hear that the item didn’t fit as expected. We understand how frustrating sizing issues can be — especially when ordering a size up just to be safe. Sizing can vary slightly between brands and styles, and we're sorry this one came up smaller than expected. Just to clarify, we do offer free returns, so you're more than welcome to return the item for a full refund. If you haven’t already received your return label, feel free to get in touch and we’ll make sure it’s sent over right away. Thanks again for your order, and apologies for the inconvenience caused. Best regards, Martina

Posted 1 year ago

“i bought a Carhartt WIP Summer Michigan Coat and you sent me a version with a velvet collar (corduroy) but on your website the picture show without this (corduroy) velvet collar. very disapointed. i could bought this version in every shop in france. :(”

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Posted 5 years ago

“Inefficient delivery system, they are not honest with their times”

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Posted 5 years ago

“I’ve still not received my order placed on the 26th June it’s now 6th July”

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Posted 6 years ago

“Product good but import tax not”

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Posted 6 years ago

“Brand new bag come with marks on”

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Posted 6 years ago

“Not what I wanting bad quality of clothing and ring colour, going to send item back first time I have shopped here aswell”

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Posted 6 years ago

“Delivery not as stated and Ebay seller hasn’t replied to my concern. Disappointed”

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Posted 6 years ago

Hi Thank you for taking the time to leave feedback. I can see up on investigation that we replied to you immediately about your order and explained that items purchased on Saturday aren't shipped out until Monday. Also It does clearly show the estimated date of when your item will arrive. You selected 48hr Service, which means this would be shipped Monday for delivery Wednesday. After tracking your item I can see it was delivery a day early (Tuesday). I hope this clears everything up and if you would like more information, please don't hesitate to call our customer service team by telephone, email or live web chat who will be happy to assist you further. Many Thanks Spiralseven

Posted 6 years ago

“My Parcel was left hanging on the frot door handle for all to see, could easily have been stolen. Completely unacceptable!”

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Posted 6 years ago

“I haven’t even received a confirmation off my order?”

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Posted 7 years ago

“Said it’s next day delivery, but it never came in the next day Didn’t come in another plastic packaging, just came with the delivery packaging and that was it I opened it the material on my hoodie was bubbly When I wear it yellow fluff goes everywhere, this never happened when I tried it on in another retailer Poor”

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Posted 7 years ago

“Commande toujours pas reçu. Cela fait plus d'une semaine. Pas de réponses suite aux mails envoyé”

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Posted 7 years ago

SPIRALSEVEN MENSWEAR is rated 4.8 based on 1,666 reviews