Speedys Wheels & Tyres Reviews

4.6 Rating 1,591 Reviews
91 %
of reviewers recommend Speedys Wheels & Tyres
4.6
Based on 1,591 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Speedys Wheels & Tyres Reviews

About Speedys Wheels & Tyres:

Speedy’s Wheels and Tyres has been established for over 22 years now. And we are one of the largest Wheel & Tyre retailers in England, We pride ourselves on providing a professional service at a highly competitive price. Our unique and innovative business model allows us to keep costs low and has the flexibility to meet your specific needs. With branches in Birmingham, Bradford, Burton-upon-Trent, Derby, Leicester, Middlesbrough, Nottingham & Walsall we have a large range of alloy wheels and tyres in stock.

Visit Website

Phone:

0330 088 7963

Email:

info@speedyswheels.co.uk

Location:

1 Cotton Brook Road,
Derby
Derbyshire
DE23 8NW

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made a online booking with time slot and paid for 3 tyres? got to Leicester outlet before booking time? no parking? so I parked blocking one car so I can go to office for advice them off the booking and I was blocking someone in? got to office one person there asked me to wait until he finished this phone call? waited for around 3mins and yard person come in and asked me to move my car? I said yes, just waiting on person on the phone? still not off phone yard person told me to move my car again? started to walk out to car was a bit angary at this time they were over booked and people waiting? told them I had booked time got into a heated argument told me no services will be given and get off this forecourt. so I did. made a phone call to head office told them what happened asked them to look into this because they have cctv ? told me they will. and told me a full refund will be given but this will take time? still waiting on outcome update still waiting they have not refunded me yet now been 24 days? whats going on give me back my money
Helpful Report
Posted 7 years ago
After receiving confirmation of my order by email and confirmed two days prior to the fitting day by telephone only to find that the order had been cancelled when i went to have tyres fitted. No explanation given. No prior notice sent of cancellation. Was given a contact number to ring first thing Monday morning. However this number was not obtainable when dialled the weekend. when rang the local branch they could not get a dialing tone either. Asked to ring them on Monday and if not successful to ring the local office again.
Helpful Report
Posted 7 years ago
Very disappointed in finish of wheels after coming in still haven't received any contact from the boss
Helpful Report
Posted 7 years ago
Won't be back for more. Online booking process was dead easy. Shame the same can't be said for the shop. Speedys near me was closed and remains closed even now. No contact numbers to call, no staff to talk to. Just lost £100 like that. Not what I call good service.
Helpful Report
Posted 7 years ago
Having not used before I wouldn't go back again. Tyres a good price but also paid extra to have the tracking/wheel alignment done. It wasn't done properly and the steering wheel wasn't set straight so it sits off at an angel when driving... very off putting. Will return to my main dealer.
Helpful Report
Posted 7 years ago
This company is dodgy and one visit to a branch will convince you of it. It is run in a very amateurish way, although the onsite staff are friendly, well the one person who spoke at any rate. My issue is that the website said that they were selling 'B' rated tyres with 68dB of volume. The price was very good, although I did not know the brand, and so i proceeded with purchasing the tyres. I could have purchased the usual tyre I go for but as this was higher rated for only slightly more I thought it was worth giving it a shot. However, after fitting (which was delayed despite me booking) I was driving around waiting for the tyres to bed in and get a few miles under their belt. Within a week I did some research on the brand and found out that the labelling was incorrect and in fact these tyres were rated C and 72dB. I contacted the company via email and their contact Usman asked for relevant information. All he wanted was the correct information to update the website, he did this very promptly, and then tried to ignore me, claiming he couldn't find these tyres in his warehouse to check the label himself. This is despite me ordering the tyres and having them fitted within 36 hours of order. It is only once I threatened to pursue this matter further that I got a response telling me not to waste their time. This kind of attitude makes me think the following: > Do not trust their website > If you can't trust them - would you want them fitting tyres on your rims and car? (I have had mine checked) > They are not interested in trying to resolve problems, just cover themselves. > There is no post purchase customer service and this is the mark of good company. I hope this is helpful to others.
Helpful Report
Posted 7 years ago
After having a tyre fitted recently I was charged £20 for the tracking to be done. the person that attempted to adjust the tracking appeared to have difficulty in slackening the nuts on the steering rack but messed around under the car for a few minutes, he then said "all done mate if its no good bring it back" straight away I thought its either right or its wrong ? why would he say that, anyway the car pulls to the left and I have absolutely no confidence in going back to those amateurs. They even fitted a tyre that I had not ordered online. steer clear if that's the right phrase I would not recommend appalling service PS. My son had 4 new wheels and tyres from them and not one of them was balanced correctly.
Helpful Report
Posted 7 years ago
I'm very disappointed in Speedy Wheels & Tyres service. After I ordered my Tyre last Tuesday I was told by email I would receive my wheel by thursday, I took the day off and nothing happened, Ive sent emails but been ignored. When I finally got through on the phone I was told there was a mix up and I should receive it today but guess what, ive just had a text informing me I wont get till tomorrow. This has impacted me seriously. Ive had to rely on public transport to get to work and I have a big dilemma where I have to empty my house before tenants move in friday, of which this would not be a problem if Speedy wheels had been a little bit more speedy. Will not use again.
Helpful Report
(Deliver) - Posted 7 years ago
Paid a while ago. Still not fitted. More than 5 days now since selected date overall horrible experience. Wasted one visit to your garage too. Still awaiting.
Helpful Report
(Burton) - Posted 7 years ago
Tyre's were fitted ok the tracking was never done which I payed for but you have never refunded me back the 20 pounds not very good customer relations ?????
Helpful Report
Posted 7 years ago
I can't comment on the workmanship but regarding booking appointments to have a job done it's poor. I was promised an late appointment twice and by the time I got there the tyre guy and the manager have left site. So disappointed.
Helpful Report
Posted 7 years ago
I've applied for a refund and not hand one as I haven't received my tyres
Helpful Report
Posted 7 years ago
The worst expirence I've ever hac buying tyres. Booked online paid in advance booked fitting time. Arrived no one at front desk went round to the fitting bay 3 guys in there didn't want to speak to me, then one did & said he knew nothing about it & to come back 3 hours later when manger there. Made a phone went back in still totally unhelpful, had to wait another 15 mins for the manager who then got the tyres fitted. Booked tracking & it's not available at that site, had to wait until the Monday for that to be refunded. Never will I use this company again
Helpful Report
Posted 7 years ago
Online stock list was a work of fiction. Chosen tyres, shown as in stock, weren't - yet still showed as in stock a week later. Wrong alternatives delivered to Aston outlet - right size but inferior efficiency rating and noise levels. As I'd already paid - it was an online purchase - it would be a hassle to get a refund so supplied tyres were fitted. Shocked to realise new valves were not fitted. Speedy's must be the only tyre fitters in the UK to pull this trick. Absolutely disgusted. ill never use Speedy's again.
Helpful Report
Posted 7 years ago
AVOID AT ALL COST, Upon getting a refurbished it was apparent I needed a new tyre which I agreed to get replaced. I noticed a tear in the side wall to what I was told was fine as passed pressure test, A month later having MOT at the same place it failed on the tyre for the tear I mentioned to then previously, It also failed on a coil spring £130 a pair when takentering to another garage I was told there is nothing wrong with the coil springs. Very appaled at the service currently complaining with no response. Customer service shocking and so unprofessional
Helpful Report
Posted 7 years ago
wheel arrived 12 days later than told. when it arrived it was scratched and out of balance. No responsibility accepted for damage and an insulting token offer that did not even cover cost if wheel ballance.
Helpful Report
Posted 7 years ago
I only went to have 2 front tyres fitted, seen bad reviews so dropped them a message to make sure I'll be in good hands and take care of my wheels, I got a reply saying don't worry you will receive good service..... WELL WHEN I GET THE HAD TO WAIT, DIDN'T MIND WAITING THO BUT THEN HAD BOTH TYRES FITTED AND SCRATCHED BOTH WHEELS FITTING THEM, I'VE POSTED PICTURES OVER GOOGLE MAPS OF MY DAMAGED WHEELS AND HAD 4000 ODD VIEWS IN A WEEK, I WON'T BE RETURNING BECAUSE THE SERVICE IS RUBBISH AND NOW I'M GOING TO HAVE TO PAY TO HAVE THEM REFURBISHED....NOT A HAPPY CUSTOMER...BY ALL MEANS IF YOU WANT CHEAP TYRES AND DAMAGED RIMS HERE'S THE PLACE...!
Helpful Report
() - Posted 7 years ago
In Burton are not used " The latest wheel alignment technology is used by our specialists" looked oldest technology.
Helpful Report
() - Posted 7 years ago
Speedys Wheels & Tyres is rated 4.6 based on 1,591 reviews