This company is dodgy and one visit to a branch will convince you of it. It is run in a very amateurish way, although the onsite staff are friendly, well the one person who spoke at any rate. My issue is that the website said that they were selling 'B' rated tyres with 68dB of volume. The price was very good, although I did not know the brand, and so i proceeded with purchasing the tyres. I could have purchased the usual tyre I go for but as this was higher rated for only slightly more I thought it was worth giving it a shot. However, after fitting (which was delayed despite me booking) I was driving around waiting for the tyres to bed in and get a few miles under their belt. Within a week I did some research on the brand and found out that the labelling was incorrect and in fact these tyres were rated C and 72dB. I contacted the company via email and their contact Usman asked for relevant information. All he wanted was the correct information to update the website, he did this very promptly, and then tried to ignore me, claiming he couldn't find these tyres in his warehouse to check the label himself. This is despite me ordering the tyres and having them fitted within 36 hours of order. It is only once I threatened to pursue this matter further that I got a response telling me not to waste their time. This kind of attitude makes me think the following: > Do not trust their website > If you can't trust them - would you want them fitting tyres on your rims and car? (I have had mine checked) > They are not interested in trying to resolve problems, just cover themselves. > There is no post purchase customer service and this is the mark of good company. I hope this is helpful to others.