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Speedys Wheels & Tyres Reviews

4.6 Rating 1,591 Reviews

91 %

of reviewers recommend Speedys Wheels & Tyres

Company Reviews

Product Reviews

4.6

Based on 1,591 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Speedys Wheels & Tyres:

Speedy’s Wheels and Tyres has been established for over 22 years now. And we are one of the largest Wheel & Tyre retailers in England, We pride ourselves on providing a professional service at a highly competitive price. Our unique and innovative business model allows us to keep costs low and has the flexibility to meet your specific needs. With branches in Birmingham, Bradford, Burton-upon-Trent, Derby, Leicester, Middlesbrough, Nottingham & Walsall we have a large range of alloy wheels and tyres in stock.

Visit Website

Phone:

0330 088 7963

Email:

info@speedyswheels.co.uk

Location:

1 Cotton Brook Road,
Derby
Derbyshire
DE23 8NW

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Speedys Wheels & Tyres 5 star review on 23rd December 2020

Speedys Wheels & Tyres 5 star review on 29th October 2020

Speedys Wheels & Tyres 5 star review on 16th October 2020

Speedys Wheels & Tyres 5 star review on 17th September 2020

Speedys Wheels & Tyres 5 star review on 23rd January 2017

Speedys Wheels & Tyres 5 star review on 23rd January 2017

Speedys Wheels & Tyres 5 star review on 23rd December 2016

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Diamond cut alloy repair looks fine - took almost a full week after manager told me he would "do it quickly". Was then treated to an antivaxx lecture on picking up my wheel at the Birmingham branch. Unprofessional, inappropriate and downright stupid.”

Posted 2 years ago

“£25 for replacing a leaking TPMS valve valve very expensive, should be closer to £10 - valves are ~£2-3 and you don't have to rebalance the wheel. No peice guidance given when asked before starting the job.”

Posted 2 years ago

“Staff damaged my alloys when changing the tyres! Not happy at all!!!!!!!!!!!!!”

Posted 3 years ago

“Be a bit more speedy. One hour for two tyres”

(London Road) - Posted 4 years ago

“Not informed of change of tyre, not kept informed with delivery details. Overall a poor experience although tyres sent had better ratings. Not the best of experiences.”

Posted 4 years ago

“I was not going to share this publicly however, I have sent an email to info@speedyswheels.co.uk, which is what they seem to ask you to do on here anyway. So to avoid it going up as an actual review I emailed first, then chased it up after 5 working day and two weeks later no one has acknowledged or responded. Below is the contents of the email: On Monday 13 May I had come into the Birmingham garage to get x4 alloys refurbed for my Golf GT. I picked up the ready alloys on Saturday 18 May. The customer service was acceptable although I almost left without one of the wheel badges even though I came in with all four and my wheel locking nut covers were not put back on but these are just minor easily solved details. I was given some temporary tyres whilst mine were worked on which I appreciate as they kept me going until I got mine back. Issues with them were that they were bigger than my original and scraped every time I fully locked my wheel, this is also when I first started to have the dashboard light issues. All in one go I had errors come on regarding my tyre pressure monitor, traction control and in turn, this affected my auto hold, park pilot, etc. I came in to pick up my ready alloys and made the employee aware of this to which I was told once my wheels are back on and the car is used to it the issues will resolve itself. It did not. I called the garage back on Saturday 18 May to suggest that my dashboard lights were still present and I had done a motorway drive, the full wheel turns, etc to try and get my car adjusted to the wheel change. I was basically told this is not their problem and nothing they can do about it. Great. Also, cc'd in is the witness to this conversation just in case. This problem still exists to date. However, on Saturday 25 May before I headed out for a long distance drive I thought I should check my tyre pressure. Can someone please explain to me why my psi was set to 60 on 3 tyres? My cars wheel pressure as you may be aware is 35 and only my rare right tyre was at this pressure. This seemed very suspicious to me not to mention dangerous because I had driven to Oxford in that frame time also. So following this discovery, I had taken a closer look at the said tyre and came to realise those were not the tyres I had came in with on Monday 13 May ! all the tyres are different, one at least is bold on the inside which is not normal wear for my car. The only conclusion I am left to draw from this is that my tyres were replaced... I can completely put this down to human error as small mistakes had been made in front of me and places like these get busy. However, this is one hell of a dangerous mistake to make, why on Earth would you almost double my tyre pressure !? Can someone please shed some light onto this situation and also let me know the solution. I do not wish to make any more calls as I was already dismissed by the employees before. I can only put this down to negligence. Although, I have taken out some parts to make it a bit less ... awkward for future clients :)”

Posted 4 years ago

“One tyre faulty has a bump, still not confirmed if a replacement will be sent, bad communication”

Posted 4 years ago

“Alloygator came off my car, just needed it to put back on. Visited the site back & fourth being told they fully booked. Also being told they have no jacks left, a five minute job took 3 days.”

Posted 5 years ago

“Used this company before and was ok. Not sure if a change of management but recently they have started to charge extra for cleaning the wheel inside. So here the rub, they say that some imperfection on the rim can lead to a slow leak. For £10 they will clean it and put some adhevise on to prevent it. Guess what, the next time they take your tyre off, the adhesive will be holding onto a bit of rubber and the process will be repeated. No receipt given. Sorry guys next time will be going elsewhere”

Posted 5 years ago

“The place was very un-hygenic, the staff did not know I had even placed an online order, staff spoke little English and the language barrier was very annoying. I went in for 1 new tyre, a tyre swap and a alignment on the front which took around 2 hours because some staff had decided to go off for some reason and then upon their return I was asked to help with the job. Overall I would rather have spent the extra bit of cash and gone somewhere professional.”

Posted 5 years ago

Hi, We are sorry to hear about your experience. Please email us your full complaint on info@speedyswheels.co.uk and we shall get back to you as soon as possible. Regards, Speedy's Online Team

Posted 5 years ago

“Took forever, seemed to be laughing and joking around too much with there mates tyre dust caps not put on, and tyre pressures all wrong aweful service avoid.”

Posted 5 years ago

Hi, We are sorry to hear about your experience. Please email us your full complaint on info@speedyswheels.co.uk and we shall get back to you as soon as possible. Regards, Speedy's Online Team

Posted 5 years ago

“Firstly it took to long to deliver my two tyres your competitors do it far quicker”

Posted 5 years ago

“Waiting delivery mo then week”

Posted 5 years ago

Hi Ausra , We are sorry to hear about your experience. Please send us an email on complaints@speedyswheels.co.uk with your full complaint and we shall investigate it as soon as possible. Regards, Speedy's Online Team

Posted 5 years ago

“Poor lad left on his own to deal with phone, actual visitors and my wheels. Did not have the correct size socket for my land rover wheel nut so he needed to use my wheel brace. In the end i had to undo the nuts for him on one side (but not his fault as the wheel nuts are coated but they rust underneath the coating making the wheel brace a hammer on affair.). Whole job took a lot longer than necessary for lack of correct parts that the garage should have had.”

Posted 5 years ago

“Disappointed to only have received 3 tyres and chase up the 4th. Missed out on two MOT’s. I was told to call the courier directly to sort out the delivery. I pay for tyres and I expect a level of service to go with it. Not a good experience. Disappointed!”

Posted 5 years ago

“Didn't know about my booking, had to wait over an hour before I had to ask what delay was ( because my car was not parked on bay they didn't know is I was there waiting !!)... After tyres were changed I asked if tracking was also done and the answer was "oh you want that too?" It was clear on my booking receipt that I had shown to him. Over all poor customer service”

Posted 6 years ago

“I bought tyres online and booked time slot for fitting but when I went to leicester center they bluntley told me that I will have to wait until they finished customer who came first and booking online time slot does not matter as they both work differntly. There was no such mention on site at all. I had to wait for 50min and it runied my planning for that day as based on time slot i had other things planned. NOT HAPPY AT ALL with arrangment.”

Posted 6 years ago

“I found my alloy wheels have marks on them from fitting new tyres. Worse still I have paid to have them refurbished by the manufacturer less than 2 weeks ago.”

Posted 6 years ago

“the order of the 4 tyres was fine . I attended my 1 o,clock appointment only to find they did not have my tyres so eventually settled for a different set of tyres not very satisfactory. Also I was told the difference in cost would be credited to my card consequently have not received this or no correspondence about the issue you cannot expect me to praise you for that level of service so in future I will sought another supplier regards Mr R Monks”

Posted 6 years ago

“I was busy so sent my wife to get the tyres fitted, talk about taking advantage of a woman on their own. Said the wheels were badly corroded on the inside and needed grinding and a layer of " special" sealant to make the tyres seal (on a 2010 plate car), only £10 per wheel instead of £20 what a bargain (NOT). luckily my wife got them to call me and i told them that this was part of the the fitting. I told them just to fit the tyres without the unnecessary grinding and magic sealant and guess what, 4 weeks later the tyres are still up with no loss of pressure. Also the tracking needed doing. Won't be bothering using them again.”

Posted 6 years ago

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Speedys Wheels & Tyres is rated 4.6 based on 1,591 reviews