made a online booking with time slot and paid for 3 tyres? got to Leicester outlet before booking time? no parking? so I parked blocking one car so I can go to office for advice them off the booking and I was blocking someone in? got to office one person there asked me to wait until he finished this phone call? waited for around 3mins and yard person come in and asked me to move my car? I said yes, just waiting on person on the phone? still not off phone yard person told me to move my car again? started to walk out to car was a bit angary at this time they were over booked and people waiting? told them I had booked time got into a heated argument told me no services will be given and get off this forecourt. so I did. made a phone call to head office told them what happened asked them to look into this because they have cctv ? told me they will. and told me a full refund will be given but this will take time? still waiting on outcome update still waiting they have not refunded me yet now been 24 days? whats going on give me back my money