The Spa Bath Co. Reviews

Name: The Spa Bath Co.
Rating: 4.77

4.8 Rating 915 Reviews

97 %

of reviewers recommend The Spa Bath Co.

Company Reviews

Metrics

Info

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Spa Bath Co.:

Whirlpool bath manufacturer based in Wales.

We've been manufacturing and delivering whirlpool baths throughout the UK since 2003.

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The Spa Bath Co. 5 star review on 24th November 2021

Rizwan D

The Spa Bath Co. 4 star review on 13th October 2021

Jeremy M

The Spa Bath Co. 5 star review on 5th September 2021

Jenny B

The Spa Bath Co. 5 star review on 1st September 2021

Sarah H

234

Anonymous

Anonymous // 01/01/2019

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“Fast efficient delivery and service.”

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“Good service”

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“Easy to order with. Good customer contact. Did what they said”

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“Does what it says on the tin”

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“Special bath order was confirmed by phone and email as to exact specification required. Delivered as promised, time of delivery was confirmed by the driver. I am very satisfied both with the bath, the price and the service provided and would highly recommend The Whirlpool Bath Shop.”

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“Ordering was easy staff very helpful bath arrived quickly and in great condition and I absolutely love it”

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“A very good service, great support when I called for information on installation.”

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“Very efficient service, informative website. Great low foaming bath products - lovely scents which stays for the whole bath experience.”

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“Arrived on time well packaged.”

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“The service I received was excellent. I was kept informed of delivery times and date. the quality of the bath is also very good. I would most definitely recommend this company and would certainly use them next time.”

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“The wirlpool bath com are very good and fast on dilivery fantastic, but my bath is not fitted yet but looks good”

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“Quick and easy website to use, great prices and very quick delivery. Highly recommended.”

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“Everything I wanted was in stock.”

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“Excellent product and excellent customer service! Explained we wanted controls in a different place and it was no problem! Friendly and approachable staff and delivery excellent and driver took bath to garage to store before installation. Would shop again with them! Only one suggestion and that instructions were included as has to download them from website and would have been nice to have some cleaning tablets thrown in for good measure!! Thanks”

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“Whirlpool bath was ordered. Was contacted very quickly to arrange delivery and the bath was delivered exactly when it should have been. The product itself is brilliant considering the price. Would recommend to anybody. Thank you.”

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“I have to say the whole experience form receiving a quote to having the bath delivered was faultless with good communication throughout The bath has just been installed in our new bathroom and is stunning... The Bath and the whirlpool components are all very good quality and appear to be well put together - I was pleasantly surprised how quiet the whirlpool pump was as we have as shower pump that is fairly noisy Happy to highly recommend the Whirlpool bath shop to everyone”

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“The products I ordered came quickly and were much cheaper than those for sale in our local DIY store.”

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“Ordered an advertised whirlpool bath package to be informed that the advertised size was not available, helpful staff recommended an alternate which I accepted. Bath arrived on time no damage, but was covered in glue fingerprints where someone had got the transparent glue sticking the pipes together on their hands and left prints on the bath. These have to be gently scrapped off with a finger nail. Installer first thought they were scuffs but it is was just glue. Staff blamed apprentice so let that go. Bath panels supplied were different styles, one stepped one straight. The panels just stood together at the corner, no overlap to stop water ingress from splashes and I wanted two that matched otherwise it looks silly. After a week of tooing and frowing I couldn't get them to supply a matched pair and they offered a refund, leaving it for me to resolve myself. Seem to be good when all goes well, but when something goes wrong they struggle to cope. Wasted a lot of time before dumping problem in my lap so not happy about that at all as my refurbishment will now overrun because of them.”

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“Very helpful and friendly staff delivered our bath exactly at the date and time agreed. The bath it's self is very good quality and looks lovely cannot wait to try it out as soon as the plumbers have finished. The whole experience has been excellent and would definitely deal with The Whirlpool Bath Store again and recommend them to friends.”

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“Received in time and working fine.”

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The Spa Bath Co. is rated 4.8 based on 915 reviews