Snuz Reviews

Name: Snuz
Address: The Green, Stratford-Upon-Avon, Warwickshire
Rating: 3.90

3.9 Rating 355 Reviews

70 %

of reviewers recommend Snuz

3.9

Based on 355 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0800 145 6536

Location:

The Green,
Stratford-Upon-Avon
Warwickshire
CV37 0JE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, great support team and customer service”

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Posted 5 years ago

“I had really good dealings with the customer service team, who were very patient and went above and beyond to help me, including when I decided to return the products in the end.”

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Posted 5 years ago

“We absolutely love the Snuzpod (our baby sleeps much better than our first baby who was in a different cot so THANK YOU!) It looks so stylish in our bedroom and we love the features that it has- the tilt was particularly useful when our baby had a cold recently. We also have the sheets and the cloud and think the whole collection is great. Would highly recommend!”

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Posted 5 years ago

“The Cloud is the single best gift we received - our little one adores it, and it is very good quality. I am ordering another one, as, if this one got lost, it would be a disaster! One small suggestion: a mid stage level of volume would be lovely. At GBP 30 it is quite pricey - if they were slightly less expensive I would buy a bunch more for friends.”

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Posted 5 years ago

“Beautiful bedside cot that looks great in our bedroom. We ordered some sheets that didn't fit the mattress very well, but we got in touch with them and they sent out new ones straight away that fit nicely - great customer service.”

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Posted 6 years ago

“We chose our perfect Snuzkot and matching Snuzpod at the London Baby Show. We were so excited for it to arrive and to get our baby's room ready. We had a couple of minor issues with the hardware, when assembling and we called the helpline. Emma couldn't have been more helpful and efficient in getting replacement parts out to us to complete our little one's new cot. We're very impressed with the service we had from Snuz. We love our Kot and Pod, they look beautiful in the nursery. Thank you Emma!”

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Posted 6 years ago

“The customer service I received by a colleague over the phone was absolutely amazing! Amazing by how swiftly and without-problem, my query was dealt with. Replacement parts were requested for, and the very kind colleague did everything she could on her end to mitigate for the inconvenience initially caused by the faulty snuzpod. I will most definitely be shopping with the company again- truly outstanding.”

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Posted 6 years ago

“The zip on my snuzpod broke and I contacted Snuz to find out if I could buy a replacement canvas. They immediately offered to send me a replacement free of charge and it arrived the next day. My baby loves her snuzpod and I was very happy with the fantastic customer service. It's been the one baby item I could not have done without.”

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Posted 6 years ago

“I love the quality and design of the products.”

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Posted 7 years ago

“Great products, thanks to Hannah for amazing customer service”

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Posted 7 years ago

“The quality of products is the best, I am so happy with the bedside crib we bought.”

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Posted 7 years ago

“Lovely service and people, thanks to Emma who was an amazing help!! Thanks very much”

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Posted 8 years ago

“Thanks Snuz again fab service and great quality product 👍”

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Posted 8 years ago

“Not usually one to write reviews but I felt it necessary for this amazing company. I can’t speak highly enough of them. Excellent products; wonderful customer service and a fantastic delivery process. They understand completely the stresses of pregnancy and how important it is to buy good quality products and have them delivered on time. I will definitely be buying from them again and would recommend to anyone.”

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Posted 8 years ago

“Their customer service was great, they replied to my queries straight away. And delivery to Germany went without a hitch and arrived very quickly. I couldn't be happier and would definitely order from them again. Also the quality of the bedding is fantastic.”

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Posted 8 years ago

“easy to order and arrived the next day. Lovely quality”

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Posted 8 years ago

“I think the design of this product is ingenious and practical.”

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Posted 8 years ago

“Fantastic products with amazing design.”

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Posted 8 years ago

“Best growbags i came accross!”

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Posted 8 years ago

“On price and value. Plus delivery”

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Posted 8 years ago

Snuz is rated 3.9 based on 355 reviews