Snuz Reviews

Name: Snuz
Rating: 4.13

4.1 Rating 297 Reviews

77 %

of reviewers recommend Snuz

4.1

Based on 297 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01386 791023

Write Your review

Tell us how Snuz made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order delivery promptly and carefully”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review! We pride ourselves on the products that we offer and it is great to hear your feedback. We hope you continue to enjoy using our products! Best wishes, Snuz CE Team.

Posted 1 year ago

“Great company and great mattress! We accidentally ordered the wrong mattress size and they were super helpful on the phone and arranged free collection of it the next day. We have since bought the correct mattress and the baby has slept very well on it. Would happily order from Snuz again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Easy to use website, fast delivery. Not used items yet as they are a present for my daughter in law.”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“All the Snüz products I've bought so far are lovely quality, well designed, and all look lovely in the bedroom.”

Helpful Report

Posted 1 year ago

Hi Emily, Thank you for taking the time to leave us a review. We pride ourselves on our products and service and it is great to hear that you are happy with your Snuz items. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Great product, bought for my friends baby, that’s T is the perfect gift”

Helpful Report

Posted 1 year ago

“Very good quality and quick delivery”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you so much for taking the time to review your experience, it really does mean a lot to us! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team. Best wishes, Snuz CE Team.

Posted 1 year ago

“Excellent product”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. We pride ourselves on our products and service and it is great to hear about your experience with us. Best wishes, Snuz CE Team.

Posted 1 year ago

“Excellent product, superb service . Arrived within 24hrs of order. Spot on all round . Can’t fault product or service .”

Helpful Report

Posted 1 year ago

Hi Tim, Thank you so much for taking the time to leave a review, it's really appreciated! I'm so glad to hear that you're pleased with the service you've received as well as your product, it really does make us happy when our customers are happy! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Amazing products”

Helpful Report

Posted 1 year ago

Hi Zita, Thank you for taking the time to leave a review, it really means a lot to us! I'm so glad to hear that you're pleased with the products you've received, we do pride ourselves on the quality of our products and I'll be sure to feed this back to the relevant teams. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“great service and super fast international delivery, thank you!”

Helpful Report

Posted 1 year ago

Hi Zuzanna, Thank you for taking the time to leave a review, we really appreciate it! I'm so glad to hear that you're happy with the service you've received, this is something we take pride in so I'll be sure to pass your feedback onto the relevant teams! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Purchased a sleep cloud as a gift which was delivered quickly but I can't assess the quality or how well it works as it hasn't yet been given. Everything crossed it does what it says!”

Helpful Report

Posted 1 year ago

Hi Kate, Thank you for taking the time to leave a review, it's really appreciated! We're so glad to hear that you're happy with the service you've received when waiting for your product, this is something we pride ourselves on. Fingers crossed everything works as it should, but so you're aware, if there is anything we can help with, please contact our support team on direct@snuz.co.uk Best wishes, Snuz CE Team.

Posted 1 year ago

“The Snuz sleeping bags are out go-to. Would 100% recommend.”

Helpful Report

Posted 1 year ago

Hi Andra, Thank you so much for taking the time to leave a review for your product. We're so glad to hear that you're loving our SnuzPouches, they're a great product! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Arrived really quickly, well packed and the instructions made it very straight forward and easy to out together! Great product!”

Helpful Report

Posted 1 year ago

Hi Eloise, Thanks for taking the time to leave a review, it's very much appreciated! We're so glad to hear that you're pleased with the service you've received, as well as the product itself and how simple it was to assemble. Your feedback will be passed onto the relevant teams so they're aware of how great of a job they're doing! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Arrived very quickly with minimal assembly required. Looks super smart while we wait for our baby to arrive.”

Helpful Report

Posted 1 year ago

Hi Amy, Thank you for taking the time to leave a review, it's appreciated! We're so glad to hear that you're happy with the service you've received, as well as your product. We can't wait for you and little one to start enjoying it. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Fantastic service, ordered Friday morning and received Saturday afternoon.”

Helpful Report

Posted 1 year ago

Hi Lisa, Thank you for taking the time to leave a review, it's really appreciated! We're so glad to hear that you're pleased with the service you've received, this is something we pride ourselves on so it really does mean a lot. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Bought for my great Niece for her first baby in February 2023. Quality looks good well packed but can’t write a proper review until then sorry That’s why 3 stars for quality of looks and packaging again sorry but will review again as soon as it’s built”

Helpful Report

Posted 1 year ago

Hi John, Thank you so much for taking the time to leave a review, its appreciated! I'm glad to hear that you're pleased with the quality of the packaging and the product overall, it would be great if you could leave another review once you've seen the product in full! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Arrived quickly & product was as described”

Helpful Report

Posted 1 year ago

Hi Jessica, Thanks for taking the time to leave a review, it's really appreciated! We're glad to hear that you're pleased with the service and product that you've received and we hope you enjoy! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Quick and efficient service and delivery”

Helpful Report

Posted 1 year ago

Hi Jessica, Thanks for taking your time to leave us a review, it means a lot! We're glad to hear that you're impressed with your service. Take care and best wishes - Snuz CE Team.

Posted 1 year ago

“Loved the speed at which it arrived in NZ and the product is great. Was a little hard to assemble it and needed to adjust things a little bit but got there in the end”

Helpful Report

Posted 1 year ago

Hi Francis, Thanks for leaving such a lovely review, we really appreciate you taking the time out to do this! We're so glad to hear that you're happy with the fast and efficient service you've received and also that you're happy with your product! Take care and best wishes - Snuz CE Team.

Posted 1 year ago

“Great service - many thanks.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review Linda! It really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

Snuz is rated 4.1 based on 297 reviews