Snuz Reviews

Name: Snuz
Rating: 4.13

4.1 Rating 297 Reviews

77 %

of reviewers recommend Snuz

4.1

Based on 297 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01386 791023

Write Your review

Tell us how Snuz made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought it for my niece in UK so I didn't see it as I don't live there.. It was faulty but she told me it was exchanged promptly without any problems”

Helpful Report

Posted 1 year ago

“Good quality products from an easy to use website. Decent prices and quick delivery time.”

Helpful Report

Posted 1 year ago

“First bought snug a few years ago and was really happy with my purchase then I have bought 2 more as a present for my other daughter. Good quality and arrived quickly”

Helpful Report

Posted 1 year ago

“Easy online ordering and fast delivery. Ordered a mattress & protector for a second-hand Snuz pod 2”

Helpful Report

Posted 1 year ago

“Settled after unfolding in just under 24 hours. My two year old son absolutely loves it and has slept much better since having it. So far so good! Thanks snuz”

Helpful Report

Posted 1 year ago

“The pregnancy pillow has been a saviour for me! It took my lower back pain away in a matter of a couple of days. It is not bulky and can we washed easily.”

Helpful Report

Posted 1 year ago

“I am so pleased with my purchase of the Snuz crib and mattress. It was for my daughter and son-in-law and they love it. It looks beautiful on their nursery. The customer service was unbelievable. I had a bit of a problem and I was given so much help and consideration. The problem was solved right away. Snuz is an excellent company and I can’t recommend them highly enough.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review Melinda! We are so sorry to hear that you experienced an issue with your purchase but we are so pleased to hear that we have rectified this promptly for you. We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Snuz CE Team

Posted 1 year ago

“Just what was needed as a replacement for an upcycled 2nd hand Snuzpod for my visiting grandaughter. Somehow one of the mattress bases had hit mislaid. Didn’t matter that it was a different colour as the mattress covered it and white colour looking for was out of stock.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. We are so pleased to hear that this was just what you needed. We hope that you are enjoying the product! Best wishes, Snuz CE Team

Posted 1 year ago

“I ordered this cot for my grandson. My son put it together and found 3 screws were missing. He contacted Snuez who sent some to him very quickly and all is well. So far my grandson has been sleeping very well and the cot appears to be good quality and sturdy. Customer service and delivery was excellent.”

Helpful Report

Posted 1 year ago

Hi Duncan, Thank you for taking the time to review your experience! We are so sorry for the issue you originally experienced but we are so pleased that we have been able to resolve this promptly for you. Best wishes Snuz CE Team

Posted 1 year ago

“Excellent service, high quality products.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to write your wonderful review Karolina! We aim to provide the best experience to our customers and we are so pleased to hear about your experience with us! Best wishes, Snuz CE Team

Posted 1 year ago

“I emailed asking about the products prior to ordering and received a quick and thorough response, received my order quickly and I'm very happy with the quality of the products that I received! Would highly recommend :)”

Helpful Report

Posted 1 year ago

Hi Rachael, Thank you so much for taking the time to review your experience, it really does mean a lot to us! Best wishes, Snuz CE Team.

Posted 1 year ago

“The SnuzBaskit came swiftly and looks like great quality. The mattress and sheets feel comfy for our little one. We wanted something less bulky than the wooden bedside sleepers or Moses baskets, and this seems like a great alternative. We still haven't tried it yet as baby hasn't arrived but look forward to using it.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! We hope that you enjoy using your Snuz products! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“I have bought Snuz products for both of my children and they are very good quality and have lovely designs. I would definitely recommend to others.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Snuz have been excellent and gone the extra mile. Despite me quoting an incorrect delivery address they resent a replacement. Unfortunately Yodel delivered an incorrect parcel destined for someone else and I'm still waiting for Yodel to deliver the correct parcel as sent by Snuz.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback with us! We are so sorry to hear that you experienced an issue with your recent purchase but we are so pleased to hear that we have rectified this promptly for you. We hope you enjoy using your items!

Posted 1 year ago

“I bought this item for my granddaughter. It was something my daughter wanted to try, she already has 3 daughters and other cribs weren't very successful, so here's hoping. Baby Rose is due in 4 weeks, so I will let you know !”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your review, it really means a lot to us as a team. We hope that you enjoy using your products! Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Great quality. Both service, packaging and product. Love the jersey fabric. Super soft and comfy for my daughter”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. We pride ourselves on our products and service and it is great to hear about your experience with us. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Sheets are a great product. They are a perfect fit for the Snuzbaskit and are comfy and soft. Delivery was exceptional and order arrived within 48 hours of purchase.”

Helpful Report

Posted 1 year ago

“Bought this for my new Granddaughter due in April and very happy with it.”

Helpful Report

Posted 1 year ago

Hi Jackie, Thank you so much for your review, it really means a lot to us as a team when our customer's are happy and satisfied! I will be sure to pass your kind words onto the rest of the team. Take care and best wishes, Snuz CE Team.

Posted 1 year ago

“Needed a small spare part which was "lost" during a house move. Received the pack of replacement parts within a week”

Helpful Report

Posted 1 year ago

“Bought this as a gift for my daughter in law after seeing these at a baby show. Arrived quickly and looks lovely. Baby due in January so not had a chance to use but sure it will be perfect”

Helpful Report

Posted 1 year ago

Snuz is rated 4.1 based on 297 reviews