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Smartwater Testing Ltd Reviews

4.9 Rating 1,004 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,004 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
it was a fast efficient service , very user friendly
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Posted 6 years ago
Efficient service
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Posted 6 years ago
Ease of application,excellent back-up and sensible telephone advice when needed!
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Posted 6 years ago
Recently ordered a test-kit for a flat which I am due to rent out. Everything went like clockwork. Kit easy to order and arrived next day. Test easy to do, with clear instructions. Results posted within 14 days, as promised.
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Posted 6 years ago
Fantastic service. The paperwork that came with the kit is self explanatory, easy to follow instructions. Samples are collected by courier and in our case certificate issued via email shortly afterwards.
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Posted 6 years ago
Great service anybody renting out their home should use this service it is so easy and much cheaper than letting your agents arrange to have it done for you
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Posted 7 years ago
Helpful early advice from Seb. Prompt receipt of the Legionella testing kit, and results and certification for the Legionella test, (for my let properties. Will definitely use Smartwater Testing again
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Posted 7 years ago
Very professional and good price. keep it up..
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Posted 7 years ago
Very helpful and efficient service.
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Posted 7 years ago
Great service, very easy to use
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Posted 7 years ago
Initial process of booking was quick and efficient- however when I didn’t get contacted with my test results I became concerned. Unfortunately the lab had lost my sample and the process had to be started all over again! Which could have compromised me ! It took a few emails until I felt completely satisfied with the aftercare service . Subsequent tests were ok
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Posted 7 years ago
Very prompt and excellent service
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Posted 7 years ago
Very helpful on the phone if you want to know anything and all done on time
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Posted 7 years ago
Excellent prompt service with good customer support.
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Posted 7 years ago
Simple easy to use testing, Prompt Delivery and courier uplift of samples. will most defiantly use this company again. would recommend.
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Posted 7 years ago
Very helpful and efficient. Our puppy ate the first form and a replacement was sent out with no hassle. Results sent quickly. Sought further advice, but only sent it today and am hopeful of helpful reply.
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Posted 7 years ago
Quick Easy Straight forward Simple the best Cheapest I will recommend this company to anyone looking to save money and looking for quick and straight forward.
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Posted 7 years ago
The office was very responsive and helpful in answering my queries on a couple of occasions and when I missed the certificate landing in my inbox they sent me one there and then while I was on the phone to them.
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Posted 7 years ago
Very efficient company to deal with, quick turnaround and excellent communication.
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Posted 7 years ago
Very good service
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Posted 7 years ago
Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews