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Smartwater Testing Ltd Reviews

4.8 Rating 969 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 969 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Required the testing to acquire the permission for short term holiday letting of a property. Smart Water service was good and result was shared. Had a small issue in acquiring the certificate but the online help chat was very quick and provided the solution quickly and easily.
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Posted 3 months ago
Easy to use, claer instructions and every step accounted for.
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Posted 3 months ago
Great service from start to finish Definitely recommend this service to anyone looking for water testing Will be using again Regards Steve
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Posted 3 months ago
Very quick and easy to follow.
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Posted 3 months ago
Easy process from start to finish.
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Posted 3 months ago
good services
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Posted 3 months ago
We have used Smart water testing kits for several years. We have found them consistently reliable, prompt with supply and collection and keeps the customer updated as required with reminders and step by step information during the testing period. Excellent service. They make it easy to ascertain the number of test kits your require.
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Posted 3 months ago
Testing kit arrived promptly. Instructions were super easy to follow with handy returns label in box for sending samples back. Whole process was very simple and straightforward so will definitely use Smartwater Testing Ltd again. Thanks.
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Posted 3 months ago
Whole process was easy and quick from point of order to receiving results. One thing that would be good to do though is to make the collection bottle level marks clearer.
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Posted 3 months ago
Quick and easy to do. The SMART way to do it and the results are quick.
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Posted 3 months ago
Excellent service, very straightforward and easy process to do.
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Posted 3 months ago
Quick and easily dealt with for my HMO
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Posted 4 months ago
Very easy and efficient service
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Posted 4 months ago
Very easy and straightforward process
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Posted 4 months ago
good service
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Posted 4 months ago
Kit was delivered to main building reception, had to pay an additional £20 when this was lost which I thought was a very high cost for a new kit
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Posted 4 months ago
Hi Laura, I'm sorry you feel that the £20 charge for providing a replacement kit is a high but we charge it to cover postage, consumables and administration time. Hopefully the remainder of the product and service met your expectations. Many thanks
Posted 4 months ago
very efficient
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Posted 5 months ago
Very quick efficient service, no problems at all.
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Posted 5 months ago
This service is very easy to use, as is collecting the water samples. The kit comes with clear instructions as well as an easy return system. the results (along with your certificate were received within the time frame specified . This is the scond time i have used this company and would definitely recommend
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Posted 5 months ago
I have found this company to be of great use when adhering to our Legionella RA. They are a minimum fuss company and actually do as they say. If you encounter any issues they will resolve the matter swifly end efficiently
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Posted 5 months ago
Smartwater Testing Ltd is rated 4.8 based on 969 reviews