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Smart Cellular Reviews

4.1 Rating 4,812 Reviews
A-
Happiness Grade
A-

Customer Service - Good

89.00%
Industry Average
Great service. Good comms throughout, Royal Mail tracked delivery, speedy, new phone in great condition, was slightly cheaper than anywhere else. Battery condition was good. Really pleased.
posted 1 week ago - N***
Excellent service, phone spec was exactly as described and delivered on time, great value for money. Would use again.
posted 2 weeks ago - A***
Took nearly two weeks to receive my order Email and called numerous times, without getting a definitive response Customer service was poor. All they needed to do was update my order and seem like they cared Eventually spoke to someone who gave a damn and received it shortly afterwards When order arrived it was exactly as described Very happy with the phone Please improve customer service
posted 3 weeks ago - Chr****
Excellent phone and service.
posted 3 weeks ago - Anony****
I was expecting quality service, but instead, I’ve been met with silence and poor communication.
posted 3 weeks ago - A***
Swift service and phone arrived as described. No issues
posted 3 weeks ago - R St****
Easy transaction over the phone and great customer service from Tony, thank you.
posted 3 weeks ago - Francesca Gil****
Great service from selling my iPhone 13 payment was made quickly into my account would highly recommend these to anyone
posted 4 weeks ago - Rac****
Excellent product and service Phone in pristine condition Would definitely recommend and use again if necessary
posted 4 weeks ago - Bill****
Excellent products and customer service.
posted 4 weeks ago - Anony****