Smart Cellular Reviews

“ Having got through to you once - you said you would sort it and either refund or exchange, and as agreed sent the phone to you. ”

“ I emailed and spoke to 'Scott' on the phone multiple times and he promised me a refund on numerous occasions, but I never received anything back from them. ”

“ Even after these broken promises, Smart Cellular still refused to refund my £20. ”

“ Given the lack of communication from this company I was not confident in sending the phone back for a refund as I doubt the money would be returned. ”

“ They told me 4 times that phone had been dispatched, but tracking number never even appeared on the Royal Mail site. No phone arrived. No refund. Terrible communications no one ever answers the phone. I suspect the guarantee is worthless as you can never get hold of them. Just starting chargeback with my credit card company. Would give zero stars but not an option. ”

“ The screen progressively got worse and I requested a return for a refund. ”

“ Phones advertised were clearly NOT AVAILABLE. Telephone calls went unanswered emails prompted false promises of delivery. Six weeks later, and 4 weeks after cancelling the order due to non delivery, a refund was made after intervention by my credit card company. ”

“ Again, I contacted the company and said that, as my phone had not been dispatched, please cancel the order and issue a refund. ”

“ My phone was 1o odd days late...kept on appologising.These people have no idea what the other department doing. Takes them 2 days to answer. The phone service is only to pass on massages I cancelled the order,and also got email to confirm,but the despatch team has no idea...so I get my phone which I returned via the courier still waiting refund which they say takes 10 days ”

“ Ordered on the 9th, no delivery yet. Have emailed many times for a refund. No refund as of today 21/06. Keep away from this company and keep your monies safe ”