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Smart Cover Insurance Reviews

4.4 Rating 706 Reviews

86 %

of reviewers recommend Smart Cover Insurance

Company Reviews

4.4

Based on 706 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Smart Cover Insurance:

Smart Cover Insurance, provides appliance insurance for TV's, Satellite, Kitchen appliances, Gadgets' and Mobile phones.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“obviously the price was a deciding factor in choosing this policy and it was explained to me very simply by Saj.it's nice to know i have peace of mind at an affordable price”

Posted 6 years ago

“Easy and affordable”

Posted 6 years ago

“Good, clear information, knowledgeable call handler,no pressure sale.”

Posted 6 years ago

“Advisor was very good giving me the details and information I required. Hopefully they are the same if I ever need to make a claim.”

Posted 6 years ago

“Good price and I hope it is for a good deal?”

Posted 6 years ago

“I found the customer service advisor saj very helpful”

Posted 6 years ago

“Although it has taken time to speak to a particular sales person through a couple of days. He accepted my circumstances and trust.”

Posted 6 years ago

“Well it sounds good I was told I would get my pack info through the post,but to date I have received nothing”

Posted 6 years ago

“Have as yet to rate performance as an insurer but having just taken out a policy, the customer service seems good & staff very polite”

Posted 6 years ago

“I am fairly happy with this company my only worry was a phone call I received the day I took out the policy wanting proof of purchase which I don't have as the machine was brought for my daughter 3 yrs ago (by her father in law) who has since moved into a property with a machine already in it as mine was playing up and old she gave this one to me & as I've always insured mine I decided to insure this one as well, the chap that phoned me was going to ring me back in 10 minutes but didn't so thanks for this email its jogged my memory & I will now ring them”

Posted 6 years ago

“Can only give four stars as I've never had a claim , but spoke to SAJ , he was very understanding and made me a good offer for my Hootpoint gas cooker. The manufactures warranty is due to run out , and having purchased the cooker through AO .com they contacted me with a quote of nearly £8 pounds per month. But SAJ was able to quote me the same type of cover for £52 annually, .i snatched his hand off, I'm an exciting customer.if I have the misfortune to have a breakdown, then I only hope the staff are as pleasent to deal with. I'm sure five stars will be given if I have a breakdown. GStanford .”

Posted 6 years ago

“Telephone calls have always been answered promptly and any queries dealt with efficiently by helpful and friendly staff”

Posted 6 years ago

“phoned back after my original call”

Posted 6 years ago

“Kept agreed appointment time. Worked well and cleared up.”

Posted 6 years ago

“There stuff was very friendly and helpful and was a really good deal”

Posted 6 years ago

“Good price and good cover”

Posted 6 years ago

“Quick and clear”

Posted 6 years ago

“Gave me the right amount of cover at the right price”

Posted 6 years ago

“Said that they could do call out at my convenience”

Posted 6 years ago

“received good service and was able to price match the premium.”

Posted 6 years ago

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Smart Cover Insurance is rated 4.4 based on 706 reviews