Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,384 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“So far great customer service. Would order again.”

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Posted 1 year ago

“Used this cream for years and recommended it to my husband, who has ezema, my son who has skin condition. Excellent”

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Posted 1 year ago

“It's been over 5 years that I've purchase my KALME and Clarol products from the Skin Shop. This place has helped with my rosacea that no dermotologist could help me with here in the US. Please don't ever go away because you have really helped my face for so long.”

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Posted 1 year ago

“Very speedy service as always thanks”

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Posted 1 year ago

“Great products. I thoroughly recommend the lip balm. Keeping my lips hydrated and so far keeping the cold sores at bay. The company provide great feedback/support on their products. Queries answered quickly and in detail. Will definitely be buying more products.”

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Posted 1 year ago

“I've battled with excema for years and never really found anything that helped other than prescription steroids. I read an article about your tumeric and milk lotion and decided to give it a try. It is WONDERFUL!! I noticed an improvement after the 1st use and my skin just keeps getting better!!! If you have excema give this a try. It is worth it.”

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Posted 1 year ago

“Unfortunately, after two days of useage, these products worsened the burning itching and inflammation of my eyes. I threw them in the garbage.”

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Posted 1 year ago

“I've have been using the Kalm products from Skin Shop Their service is very good and they have a rewards scheme.”

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Posted 1 year ago

“Very pleased with the products as they're the only ones which bring my dry skin condition under control. However, I'm not at all sure how to claim the many points I've accumulated? Every time I go to apply at checkout it doesn't work!”

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Posted 1 year ago

“Great service and quick delivery!”

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Posted 1 year ago

“Easy to use website, and place the order which arrived very promptly”

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Posted 1 year ago

“The product recommendations are really useful. They have helped me to identify what works for me, and gives me access to the brand that would be difficult to find elsewhere.”

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Posted 1 year ago

“Skin shop was efficient. Delivery was prompt and the web sight easy to navigate. .”

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Posted 1 year ago

“A no nonsense company, with no unnecessary packaging. Good point system to to help towards future orders.”

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Posted 1 year ago

“Ordered, processed and shipped efficiently.”

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Posted 1 year ago

“I’ve been using Skin Shop shampoo for years and it’s been a real lifesaver for me as it’s the only shampoo that doesn’t leave my scalp unbearably itchy. My only complaint is that I received a bottle with a faulty lid a couple of months back, and there was a lot missing from the bottle; I emailed to let them know and received nothing in reply, no apology or partial refund which I found surprising.”

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Posted 1 year ago

“Very effective cream. Non pharmaceutical product that works”

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Posted 1 year ago

“Great products and the website describes the products well. Efficient service.”

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Posted 1 year ago

“I have bought the Kalme range from Skin Shop for a number of years now and not only is the service excellent - prompt delivery, free gifts and a generous reward scheme - but the products themselves are superb for dealing with skin troubled by rosacea.”

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Posted 1 year ago

“Excellent products, good website, and fast delivery.”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 6,384 reviews