Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,383 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,383 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Great delivery, packaging, arrived within time frame. Haven't used product yet, I am looking for a replacement for a paraben and preservative free cream I have used for many years. Here's hoping this is the on! Reviews are good, specifically for eye and face eczema problems.”

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Posted 1 year ago

“Great products targeted to specific skin needs. Very happy with my purchases and I will be re purchasing.”

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Posted 1 year ago

“Products are excellent and always work in the way recommended. Delivery is quick and goods are always excellently packaged. Great overall service, always.”

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Posted 1 year ago

“This is the only product that works for my dry eyes! I buy two at a time, one for my bathroom and one for my handbag.”

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Posted 1 year ago

“The skin shop responds to orders quickly with a fast despatch in a sturdy, compact cardboard container delivered by Royal Mail.”

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Posted 1 year ago

“Speedy delivery to France. Only used the product for 2 days & already my eczema is improving. Have tried various prescription creams over the years, but have to say this one is already making a difference.”

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Posted 1 year ago

“Concealer didn't work on my daughter's dry eyes, it won't blend. The gel burns her eyes. Wouldn't recommend for eye eczema and they are the tiniest bottles, so have spent nearly £40 on nothing ☹️ (bought 2).”

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Posted 1 year ago

“Service very good delivery was quick just the product smells horrible only used a few times so can’t see a difference In psoriasis on scalp had to use a lot of serum to try and hide the smell but it’s still over powering smells like something burning ☹️”

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Posted 1 year ago

“Easy to order and it arrived quickly! Pity about high postage though”

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Posted 1 year ago

“Excellent and effective product”

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Posted 1 year ago

“Have used this company for a couple of years, great products, fast service.”

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Posted 1 year ago

“I love the Kalme range, this has really helped with my rosacea. I would highly recommend this range.”

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Posted 1 year ago

“Absolute life saver for my wife after a menopause eczema flare -up. Thankyou.”

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Posted 1 year ago

“I've been purchasing from Skin Shop for years. Their products are excellent quality, reasonably priced, and sent rapidly. Customer service is great too.”

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Posted 1 year ago

“Great product but expensive”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“I have used this company for a long time and they're very prompt and efficient. I have used both the lip balm and gel as I'm prone to cold sores. Both are excellent at preventing/treating col sores. I have recommended to several friends who now use them .”

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Posted 1 year ago

“Excellent service, my skin products arrived very quickly.”

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Posted 1 year ago

“Products and delivery were fab”

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Posted 1 year ago

“My go-to skin care shop. I’ve been using Skin Shop products for several years now. As rosacea took over my face I needed to change skin care products. I found Kalme and haven’t looked back. Products always good quality, feedback listened to, delivery quick and packaging minimised.”

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Posted 1 year ago

Skin Shop is rated 4.8 based on 6,383 reviews