Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,935 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

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“I have used this silver serum for a few years now and it has continuously proven to be the best cream I've ever used on my roseacea prone skin, I am also happy that The Skin Shop have introduced a new payment scheme so that, by committing to a monthly purchase, the cost per tube of cream has been drastically reduced.”

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Posted 10 months ago

“Skin shop offer so many different products that are specialised in treating certain skin conditions - all at a reasonable price, with offers and quick delivery.”

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Posted 10 months ago

“The skin shop is efficient and helpful. I am sent the KALME cream when due for delivery as I signed up to auto-order to save re-ordering every time.”

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Posted 10 months ago

“I have been using these products for over five years and they have kept my skin looking healthy. I will always use them and would recommend anyone with Roseacea to give them a try.”

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Posted 10 months ago

“I’m not happy that my order has not been delivered.”

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Posted 10 months ago

“Website easy to use and quick delivery.”

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Posted 10 months ago

“Delivery is very prompt and customer care staff are extremely pleasant and knowledgeable”

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Posted 10 months ago

“The service I receive from the Skin SHop has always been good and consistent. The Kalme range is amazing and has made such a difference to my skin and therefore my confidence.”

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Posted 10 months ago

“Ordering is easy, arrives well packaged and on time.”

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Posted 10 months ago

“Saw this shampoo mentioned in a magazine a while ago and it was singing its praises- and rightly so. I have found it to be just the thing I needed,after many years of 'suffering' with a dry scalp--and this has solved the problem”

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Posted 10 months ago

“The service from the skin shop has been very good and delivery is very prompt”

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Posted 10 months ago

“Informative website and fast delivery”

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Posted 10 months ago

“Great lip gel, does the job.”

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Posted 10 months ago

“I use products from both the Kalme, and Clarol ranges. My skin has never been so good. I love the reward point system too. Thankyou Skin Shop”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Good service.”

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Posted 10 months ago

“Very easy ordering, fast delivery and well packaged, excellent communication to know when delivery was dispatched. Great company to deal with.”

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Posted 10 months ago

“I use this gel as part of my moisture routine for around my eyes everyday. About 2 years ago I was in absolute distress with red itchy inflamed lids. It was an answer to my prayers! I have very dry eyes and heat press every day. The gentle moisture gel is so comforting and my skin has definitely improved after so much heating for Mybonium gland dysfunction.”

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Posted 10 months ago

“Thank you for the good quality products.”

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Posted 10 months ago

“I buy a range of products from Skin Shop. I find all the products of excellent quality and useful. Also ordering is straightforward and delivery is quick. The box packaging is the best I have experienced from online shopping. Sturdy and easy opening/closing flaps on the boxes which makes them easy to store, as I usually buy a number of products to take account of offers.”

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Posted 10 months ago

Skin Shop is rated 4.8 based on 6,935 reviews