Skin Shop Reviews

Name: Skin Shop
Address: Unit 7, Hampshire
Rating: 4.77

4.8 Rating 6,887 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 8th October 2025

Sally

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started the Kalme range 7 days ago. Took some getting used to not using face wash and water but I do get why water exasperates problem. Has dried my skin a little so am waiting for delivery of the serum. No new breakouts noticed, so far so good but early days, will persevere as advised consistency is key”

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Posted 7 months ago

“Great product”

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Posted 7 months ago

“Easy to use website and quick delivery”

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Posted 7 months ago

“Excellent products and fast, prompt, helpful customer service”

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Posted 7 months ago

“Excellent service. Celafen cream certainly helps with arthritis.”

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Posted 7 months ago

“Skin Shop products are great. Delivery is always quick and efficient.”

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Posted 7 months ago

“Kit arrived promptly with plenty information on delivery process”

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Posted 7 months ago

“I find the products really good, and they’ve kept the worst of my rosacea at bay for the last three years. However, the new subscription based purchase method isn’t flexible at all. You can only have one subscription at a time which would be fine if you bought one of their packages and got through each item at the same rate, which I don’t. I also buy across their ranges and it doesn’t allow this either. Of course, you can always buy the product not on subscription, but this costs a lot more. How about allowing multiple subscriptions? So 5 stars for the products and 1 star for the subscription based purchase method as it currently stands.”

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Posted 7 months ago

“I am pleased with the customer service. I would prefer not to have to have another subscription but the price has gone up if you don’t subscribe. This is a shame.”

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Posted 7 months ago

“Been a customer of their Kalme range for a long time.”

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Posted 7 months ago

“My daughter has tried so many creams and says this is one of the better ones. There are so many on the market but this one absorbs quickly, is not too greasy, has natural ingredients. She uses it when her eczema flares up as it seems to calm it down more than others.”

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Posted 7 months ago

“My rosacea flared up but this cream has calmed it down a lot”

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Posted 7 months ago

“Has helped the redness on my face enormously. Light non fragrances easily absorbed cream. Highly recommend”

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Posted 7 months ago

“Always have the boswellia and comiphora cream in stock, the website is easy to use, the orders arrive in a couple of days and you get rewarded- what’s not to like!”

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Posted 7 months ago

“Skin Shop were super efficient with delivery and the packaging was robust . I like dealing with SkinShop, and I like a natural alternative to ease symptoms. These creams certainly do the job for us.”

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Posted 7 months ago

“I have always had good service from Skin shop, quick delivery and good products you can't get elsewhere.”

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Posted 7 months ago

“Quite simply........it works!”

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Posted 7 months ago

“good delivery and potentially a good scheme of repeat orders with a discount. Just waiting to see how long my first purchase lasts.”

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Posted 7 months ago

“Nice product but very expensive for size of tube”

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Posted 7 months ago

“I’ve looked all over the place for the perfect product for my very dry, eczema prone sensitive skin and this is by far the best products I have ever found. Hitting menopause my skin changed dramatically and was more red and sensitive. I found the eye gel and the Oregon the best for me.”

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Posted 7 months ago

Skin Shop is rated 4.8 based on 6,887 reviews