Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,345 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“Hi, I can't really review my order as it hasn't been delivered. I queried this with your support team yesterday and was told to wait 21 days? Kind regards, Emer McCudden”

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Posted 5 months ago

“Unfortunately this made my psoriasis so much worse. My scalp is more dry and itchy than it ever has been. I’ve had to stop using it as I couldn’t cope with the amount of flakes it produced.”

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Posted 5 months ago

“Great product, but the service fell short of expectations. Website promised a refund of £3.20 after I made a purchase (if I signed up to the website). Never received the refund, and agent is unwilling to help without screenshot. I offered to buy a new product again, so I could go through the process and take a screenshot as long as the order could be cancelled, and I wouldn't be charged, but again, unwilling to help.”

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Posted 5 months ago

“Always fast delivery and good products and prices”

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Posted 5 months ago

“great product very good will shop again thank you very much”

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Posted 5 months ago

“Order promptly arrived. Early days to report on th effects but no stinging or burning and applies well.”

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Posted 5 months ago

“Easy purchase & quick delivery, very happy with service.”

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Posted 5 months ago

“Great service purchased arrived next working day.”

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Posted 5 months ago

“Brilliant service”

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Posted 5 months ago

“Great products! Excellent rewards program. Never have any issues receiving my orders.”

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Posted 5 months ago

“Very easy to order and efficiently dispatched. Excellent service.”

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Posted 5 months ago

“Delivery was very quick and products well described on the website. Up to now I haven't had my improvement in my excema.”

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Posted 5 months ago

“I have been using this product for many years .... a perfect solution for my problem and very easy to apply. Wish it was tinted.”

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Posted 5 months ago

“Have been pleased with every purchase from Skin Shop and the mailing of items. Very good.”

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Posted 5 months ago

“Hi, still awaiting delivery to Austria! Items posted on 15th 11 2024. Stuck somewhere en route. thats too long really, we are still in Europe, if not EU! Norman”

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Posted 5 months ago

“Fast delivery internationally to Australia with fantastic products!! Have just completed me 2nd order ❤️”

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Posted 5 months ago

“product is so good and very prompt delivery to ireland 🇮🇪”

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Posted 5 months ago

“As I am in Canada, it was confusing on the shipping and charges. I was told one charge but then I got another charge.”

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Posted 5 months ago

“Website easy to use”

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Posted 5 months ago

“These products are a life saver. My skin was terrible before I found skin shop. Everything I have tried from them has worked so well to clear up my perimenopausal acne. I'd tried everything beforehand including products that were much more expensive.”

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Posted 5 months ago

Skin Shop is rated 4.8 based on 6,345 reviews