Skin Shop Reviews

Name: Skin Shop
Address: Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Unit 7–9 Romsey Industrial Estate, Greatbridge Road, Romsey,, Hampshire
Rating: 4.78

4.8 Rating 6,381 Reviews

95 %

of reviewers recommend Skin Shop

4.8

Based on 6,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Skin Shop 5 star review on 14th April 2025

Anonymous

Anonymous // 01/01/2019

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“I have used your products for many years and have excellent results and because of this, I now only need to use 2 of your products on my face which are the kalme aid for my acne rosacea and the hydrosil for dry skin around my eyes .”

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Posted 11 months ago

“I discovered the Skin Shop after a perioral dermatitis reaction on and below my eyes, triggered by menopause in March 2023. I am SO grateful I found you 🙏🏻”

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Posted 11 months ago

“A really good thorough cleanser and really calms the skin down. Highly recommend.”

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Posted 11 months ago

“Great range of effective products”

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Posted 11 months ago

“Have tried 1 other product and I have come back to you because it’s better for my scalp psoriasis by far and does leave my hair very soft which is nice. The creams are an extra and get used a lot. Recommend these absolutely.”

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Posted 11 months ago

“Great quick easy hassle free shopping, with fast delivery”

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Posted 11 months ago

“Fast efficient service, as ever.”

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Posted 11 months ago

“It does give me some relief from my neck and shoulder pain”

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Posted 11 months ago

“I cannot praise Skin Shop enough for their Hydrosil Dry Eye Gel. I have suffered for many years with eczema, contact dermatitis and dry eyes. I have searched everywhere for an eye cream which would sooth my eyes when I had an eczema flare up. This eye gel is perfect for my sensitive skin and I use it daily even when I haven't got eczema because it's so soothing. Also I must add how excellent Skin Shop customer service are. Royal Mail delivered a torn envelope with 3 x eye gels missing. Royal Mail are investigating the loss but in the meantime Skin Shop sent me 3 replacement eye gels. What brilliant service! Thank you Skin Shop. Val”

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Posted 11 months ago

“Easy to order, quick delivery. Product excellent”

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Posted 11 months ago

“I've been using Skin Shop for numerous years and I've never had any issues. The website is well layed out, purchases are simple, and the products arrive within 2 days.”

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Posted 11 months ago

“Excellent website. Fast delivery. Would highly recommend!”

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Posted 11 months ago

“I have used Skin Shop products for many years. Celafen has helped me to delay knee surgery, and Kalme and Hydrosil products do not irritate my sensitive skin.”

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Posted 11 months ago

“Really good products and very quick service”

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Posted 11 months ago

“Came quickly. Pleased with service”

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Posted 11 months ago

“I was eagerly waiting on the hydrosil eye gel to come back in stock as I was without it for about 3 weeks and I began to feel my eyelids going like sandpaper again, they were red and itchy, all symptoms of blepharitis. When the eye gel arrived I immediately started using it x2 daily and within 2 days these symptoms were gone again. Don't know where I would be without hydrosil eye gel, it's the only thing that keeps my blepharitis at bay, absolutely love it and can't do without it. It is very highly recommended if you have symptoms of blepharitis or dry eyes. Thank you Skin SHOP!”

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Posted 11 months ago

“Good quality, fast delivery. I'm very happy with Skin Shop.”

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Posted 11 months ago

“Changed my life! Exellent products, fast delivery”

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Posted 11 months ago

“It is a fantastic company to deal with very helpful customer service abd brilliant delivery service plus the product I use is AMAZING”

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Posted 11 months ago

“Great products. Not the easiest to contact if there is a query but efficient reliable delivery of orders”

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Posted 11 months ago

Skin Shop is rated 4.8 based on 6,381 reviews