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Skin Shop Reviews

4.8 Rating 7,347 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,347 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
“Received wrong item on my order phoned to let them no spoke to loverly lady who phoned me back with in 10 mins was told the right item had been sent out to me and to keep the wrong item for free brilliant service”
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Posted 3 years ago
“Excellent shampoo, works very quickly, only a small amount needed”
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Posted 3 years ago
“Products well described and delivery very quick”
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Posted 3 years ago
“Never had a problem, quick delivery & great products.”
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Posted 3 years ago
“Wow, so glad I've found this shop! Excellent options for sensitive skin. Fast delivery, too!”
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Posted 3 years ago
“I was recommended the Kalme range for rosacea and ordered the Skin Care pack. It arrived within a couple of days and I began using it straight away. I have been using for 2 weeks now and have seen a real improvement in my skin. Much less reddening, no dry patches and my skin looks much smoother. I am looking forward to being able to go without makeup when the warmer weather comes. Fantastic product!”
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Posted 3 years ago
“Excellent service from Skin Shop but unfortunately the products do not seem to be helping my eye eczema.”
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Posted 3 years ago
“Service ok but why do you have to plaster the Skin Shop logo all over the outside of your packaging ?”
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Posted 3 years ago
“Efficient service and great product”
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Posted 3 years ago
“I’ve enjoyed”
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Posted 3 years ago
“Only part order delivered due to warehouse mistake.”
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Posted 3 years ago
“For some time, I have suffered an unwanted skin reaction to jewellery, including my wedding ring. I am pleased to report that Kalme undercoat has fixed the issue within a matter of days. Great value for money and a swift efficient service from Skin Shop.”
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Posted 3 years ago
“Great product, really helps”
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Posted 3 years ago
“Have used the skin shop products especially the Kalm range for many years and would not use anything else. It is great for helping with Rosacea. Definitely recommend!”
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Posted 3 years ago
“Excellent products and excellent delivery service.”
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Posted 3 years ago
“Excellent delivery service very quick.”
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Posted 3 years ago
“Thank goodness for the Skin Shop and the Liquorice Lip Balm. I wouldn't be without it and have been using daily for years. Items always come within a couple of days, nicely packaged and great.”
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Posted 3 years ago
“The only place I can get the one and only thing that works for my scalp psoriasis and I’m so forever grateful to have found this company online. Customer service has always been the greatest. So thank you!”
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Posted 3 years ago
“I have used Liquorice Balm before but lost the little pot. I ordered another one immediately. I cannot do without it. It has worked wonders and I haven’t had a cold sore since using it a year ago. The item also arrived very quickly in the post. I have also referred a friend to this shop.”
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Posted 3 years ago
“Love the products, great loyalty point scheme. I save quite a bit of money building up points. Straightforward, easy to use website.”
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Posted 3 years ago
Skin Shop is rated 4.8 based on 7,347 reviews