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Skin Shop Reviews

4.8 Rating 7,206 Reviews
95 %
of reviewers recommend Skin Shop
4.8
Based on 7,206 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Read Skin Shop Reviews
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 2nd July 2026
Diana Norris
Skin Shop 5 star review on 31st May 2026
Sally Mackenzie
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 21st March 2026
Clare
Skin Shop 5 star review on 9th March 2026
Sally
78
Anonymous
Anonymous  // 01/01/2019
Great service and prompt delivery.
Helpful Report
Posted 3 years ago
My order still hasn’t arrived so I can’t review it but it was a Christmas gift for my mother. So I am disappointed.
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Posted 3 years ago
Products are great but I'm not impressed that the price of the products I buy has increased by 25% in the last year (from £39.99 to £49.99) and that I can't use my reward discount alongside another offer, to make the products affordable. Unfortunately this will therefore be the last time I purchase these.
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Posted 3 years ago
Easy website to use and extremely fast delivery, well packaged items. Everything I have bought, from shampoo/conditioner for scalp psoriasis, face moisturiser for sensitive skin and creams for aching hands ALL WORK!! Marvellous!
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Posted 3 years ago
My cream arrived very quickly. I bought it for acne rosacea and so far I am very pleased with the results. The cream is non greasy and is also SPF 25.
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Posted 3 years ago
Really speedy delivery over the Christmas period and no complaints
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Posted 3 years ago
Products I bought, have a nice texture, are soothing to my skin & eco friendly. The kit I bought, had a cleanser, which has been beneficial to use instead of soap which was drying out my skin. I've used the day & night time products & importantly the redness reducing cream, they have all helped with my skin problem. The one thing is that the makeup which when applied is green, has taken awhile to blend with the colour of my skin, but on the whole I've been happy with my products so far.
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Posted 3 years ago
Absolutely love these products! They make such a difference to my skin. Wish I found them earlier.
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Posted 3 years ago
Excellent service thanks
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Posted 3 years ago
Great products & arrived within decent time.
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Posted 3 years ago
Excellent products, you can’t find anywhere else!
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Posted 3 years ago
Excellent product, really good for skin.
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Posted 3 years ago
Ordered as Christmas present, not yet received
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Posted 3 years ago
I have been using Skin Shop for a while now and have always had excellent service.
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Posted 3 years ago
Extremely fast service, and great products. Skin feels clear and not oily.
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Posted 3 years ago
Fast efficient service . Very pleased with the skin shop . I did have to get in touch with the company a while ago with a query. I emailed and was very happy to receive a quick and personal response. 😀
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Posted 3 years ago
Easy process to order, delivery good aswell especially being over the Christmas period. Would definitely order from this company again.
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Posted 3 years ago
Fast reliable service
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Posted 3 years ago
Kalme helps keep my rosacea under control. Lovely products and I would highly recommend. Skin Shop staff are always happy to help when I call them.
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Posted 3 years ago
Feels good on my eyes.
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Posted 3 years ago
Skin Shop is rated 4.8 based on 7,206 reviews