Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, 1673 Route de la Plagne, London
Rating: 4.77

4.8 Rating 932 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

justin@skiidygonzales.com

Location:

1673 Route de la Plagne,
1673 Route de la Plagne
London
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

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“Meeting confirmed and met on time. Vehicule comfort and driving skills excellent,”

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“Our driver was waiting for us in the morning and was really pleasant to talk to on our journey.”

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“Especially our trip from Geneva to Morzine was extremely comfortable. Cannot remember the drivers name, but he was a very good driver and a very pleasant person(March 11 in the afternoon) This was our third time with Skiidy Gonzales and we have been very satisfied. Will probably be back March 2018.”

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“Unfortunately everything was going well, until we stopped at the border and we waited more than 1 hour for reasons that did not concern us, due to lack of documentation.”

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Dear Pedro, Thank you for your feedback and we are sorry to hear about your arrival journey. Its often not unusual for transport vehicles to be stopped and both the clients and company are required to provide the requested paperwork due to proximity of Geneva Airport and current level of state of alert both in France & Switzerland. According to our digital tachograph readings, the vehicle you were being transported in had been stopped at the border between Switzerland and France for standard check. Unfortunately the driver inadvertently forgot a part of his documentation. The border control requested us to email a certified copy which the office team did immediately. Our readings show that the vehicle was stopped for a total of 41 minutes and you reached Avoriaz a little after your scheduled arrival time. We can only apologies for the wait, this was a genuine mishap on the driver’s behalf. We can assure you, we are one of the leading transfer companies in the Alps when it comes to professionalism and legality. Kind Regards The Skiidy Gonzales Team

“Excellent communication, easy to spot with the hats in arrivals hall and prompt to pick up on return trip.”

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“Great team of people delivering a great service”

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“It would be good to have some sort of service outside high season.”

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“Everything was perfect !”

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“Very easy booking system, picked dated and time and were there when required! Great transfer was usual, very reliable and would recommend”

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“Hello gentlemen’s. Unfortunately I was not satisfied with your service. Airport Geneva in the arrivals terminal didn’t get our baggage in time. We missed the Shuttle service, it weren’t our fault. Your company gave us another car and we get to the Alps in the front seats together, with my husband. The seats are not designed for two passengers. Upon departure, no one sent me SMS about the time of the transfer. I had to call myself and ask about time. I told assistant that I had not received SMS. She promised to send sms repeatedly. The result was the same. I had not received anything.”

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Dear Evgeniya Thank you for your feedback. We provided another shuttle as soon as you cleared arrivals when finally made yourself known to our airport representative. We could see from our records you landed at 11.56 but didn’t meet our staff until 13.27. We tried countless times to contact you but your phone would just ring out. Your original transfer had other guest waiting for you and we decided to send that bus on its way as it had reached its maximum waiting time. As soon as you made yourself known, we had you on the next available bus free of charge. Our vehicles are Renault traffics, Renault Masters and Volkswagen Carrevelle and carry tens of thousands of passengers each winter. They are the standard size as with many other vehicles in this industry for a shared transfer. Regarding your departure, we sent you an SMS, to the number that you registered during the booking process, and it was received at 13:16 on the 10th March a day before your travel. I have included a screenshot of the action. Kind Regards Team Skiidy

“On time both ways Morzine to Geneva. Friendly drivers and a very fair price.”

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“On time picking up in resort, little waiting @ Geneva”

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“Excellent service again, this years party comprised of 22 skiers on different flights from different airports and everything ran like clockwork. Best transfer company in the Alps.”

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“service perfect, driver kind and polite but we have sometimes to wait thanks B. Loiseau”

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“Very polite and professional staff, you don't need to wait or additionally explain.”

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“Used these guys for a few years now and they have always delivered. Friendly drivers with immaculate vans. All you can ask for in ski transfer, just about to book next years pick up now.”

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“Great service and drivers who are all too happy to provide answers to the same questions they get asked by everyone! Always happy to help if things need to change.”

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“very clean, at time , and friendly”

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“I use Skiidy Gonzales service three or four seasons in a row. Never it was any problem.”

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“Although reservation was made with plenty of time, the group was divided in 2 different transportation cars. The cars selected by your team didn't have enough space to carry the passengers, the luggage, and the skis. The lack of space delayed the transportation 30- 45 min.”

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Hi Sara, Thank you adding your review. We cater for all requirements and our fleet consist of Renault traffics (8 passengers) , Renault Masters (13 passengers) and Volkswagen Caravelle (8 passengers). We also provide coaches on request depending on group size. For your particular private transfer we provided 2 Renault traffics as you did not request a coach. Unfortunately we were not expecting the volume of luggage your group brought as usually these vehicles can cater for 8 passengers, 8 suitcases and 6 ski/snowboard bags. Kind Regards The Skiidy Gonzales Team

Skiidy Gonzales Transfers is rated 4.8 based on 932 reviews