Skiidy Gonzales Transfers Reviews

Name: Skiidy Gonzales Transfers
Address: 1673 Route de la Plagne, 1673 Route de la Plagne, London
Rating: 4.77

4.8 Rating 932 Reviews

97 %

of reviewers recommend Skiidy Gonzales Transfers

Company Reviews

Metrics

Info

4.8

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0450373685

Email:

justin@skiidygonzales.com

Location:

1673 Route de la Plagne,
1673 Route de la Plagne
London
74110

Skiidy Gonzales Transfers 5 star review on 15th January 2024

Andrew

Anonymous

Anonymous // 01/01/2019

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“Skiidy Gonzales bailed us out earlier this year when another transfer company let us down. They were great in their communications, so we knew exactly what was going on, and gave us helpful suggestions to prevent issues and save money in the future. I just wish we'd discovered them sooner, it would have saved us a lot of grief. We'll definitely use them again.”

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“Very good communication with them when booking. Arrived on time and were very professional. Only negative was the coach was very cold on the way back, not sure if the heating was working but otherwise great. would book again.”

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“Very nice service.”

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“Right on time, good driver and good service”

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“Great transfer. Prompt, attentive and bang on schedule”

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“Polite, on time, very good service!”

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“Punctual service and good drivers”

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“Efficient, friendly service.”

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“On time and professional driver. Safe transfer.”

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“Arrived promptly, even a little early. Driver was friendly and drove carefully.”

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“Came on time and focus on safety.”

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“Great service. Managed to get us picked-up quickly from our 2 hour delayed Easyjet flight from Barcelona. On time collection in Les Get for our return trip. Pleasant and helpful staff.”

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“On time and very friendly service. Will use again.”

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“Despite some heavy snow and ice and a very poorly described destination, skiidy got us there. Thanks Again.”

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“All was fine with Skiidy Gonzales!!!”

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“Skiidy got us to and from the resort OK. That said, there were a few problems relating to their attitude toward being sued. They seemed paranoid about it. When we gave them our preferred collection time for our return, they INSISTED on collecting us at an earlier time. The earlier time gave us serious logistical problems and may well have involved significant cost for us. When challenged on this, they would only agree to our preferred collection time if we signed a disclaimer releasing them for all liability in case we missed our flight.”

Helpful Report

Dear Tom, Thank you for taking the time to respond to our request for a review. We understand that many of our customers have a preferred option on what time they would like to be picked up for their departure flight. Experience has taught us to take into consideration factors such as traffic, weather conditions, airline and airport requirements and any exceptional circumstances and as a consequence we have refined our schedules accordingly. On saying this we will do our utmost to be flexible and try to accommodate our customer’s requests. With this in mind we also have to present any concerns if we believe that the pick-up time could potentially have an impact on reaching the airport on time. Ultimately, it is our responsibility to ensure our customers reach their destination safely and on-time. There will be occasions whereby our customer will make the decision and in this case we will always ask for a signed disclaimer accepting responsibility for this decision. I hope that you understand our customer model is based on overall satisfaction and a large part of this is reaching their destination on time. We hope that this provides an explanation to our decision-making and also reassurance that we endeavour to provide the best possible service to our customers in all circumstances. Thank you again Tom and please do feel free to contact us if you would like to discuss further.

“On time. Flexible if flight delayed. Good communication. Well-priced.”

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“Fantastic, knowledgeable drivers. Friendly and efficient booking service. Timely and useful communication. I've used Skiidy for the last 5 years and I wouldn't use another transfer company.”