How would you rate
Skiidy Gonzales Ski Transfers?
"Friendly, prompt service. Skiidy Gonzales needs to be more organised/informed when there is traffic blocks on the way to the airport. We almost missed our flight as there were huge traffic blocks."
"WE travelled between Geneva and Morzine and back in late DEC and early Jan
Everything went smoothly each way with good informative drivers.
Our son, his wife and 2 year old twins have booked private van in late March/early April
"Excellent service from booking through to departure drop off. We paid for a private transfer and our representative was waiting for us as soon as we'd landed. Only reason for not giving 5 stars was our driver was new to the company and got lost on the way to the resort adding an extra couple of hours to the journey. Our son had to navigate using his phone! Return journey was much smoother and very professional."
"I arranged for Skiidy to transfer me back to Geneva in December 2017. They picked me up from my accommodation at the time specified, and after picking up a couple more people in Morzine, I was at Geneva airport in good time for my flight."
"Excellent transfer company. All in time, quickly comfortable.
Be sure to use once again your services."
"We have used Skiidy Gonzales transfers twice before, drivers have always been helpful, friendly and, if delays occur, kept us informed.
Pick up from apartment always in good time for flight home. - Why wouldn't you choose stress free transfers ?"
"They are always punctual, friendly, polite and excellent drivers."
"You looked after us so well, even telephoning the owner of the appartment to get the keys. Very quick, prompt and efficient service. Couldn't be faulted. Thank you so much."
"Hi, Very easy to find in the airport , friendly staff ..........set up the bluetooth on the radio so my son could play his music ... on time both ways and careful driving, will be using again if needed and definitely recommend Skiidy to others . Thanks everyone !"
"I didn't have to wait at Geneva before we left and they are always on time picking you up to head home.
Very polite, cheery and often interesting drivers."
"On time, reliable, safe, excellent driver - smooth and calm, comfortable vehicle."
"Very firiendly drivers who were on time and very efficient.
Couldn’t fault them."
"Being met by a friendly "sombrero" ! Always very punctual, excellent, careful drivers,
Makes us feel very confident with the transfer."
"The 2 drivers we had were excellent, punctual and welcoming, safe and confident drivers and very sociable and informative.
Would recommend this company."
"We have now used Skiidy Gonzales twice and each time they have been Punctual, helpful, on time and good value for money. The first time my son left his device on in the vehicle and we received an immediate response when we emails them to confirm when they found it. They then arranged to return to us - a holiday disaster averted!!"
"Great, excellent company, super communication, would definitely use again."
"Great service. Very punctual."
"A bit of a wait at Geneva but a good job"
"I've use Skiidy a few times now and have found the service excellent, ready as planned to take you to the resort, information at hand to bring you home, They even worked with us this year to ensure we had extra time at the airport to find breakfast on the way home.
Unfortunately this year the driver Chris from airport to resort, made us feel very uncomfortable when he dropped off the first group of passengers and complained loudly "hey thanks for the beers guys!" a sarcastic dig that there was no tip for him. This was also echoed on our drop off, I would not expect the driver to ask or presume he deserved a tip, Especially as he had spent the journey moaning all the way to the resort on how no one appreciates good service and people only feedback on the negative experiences
Luckily the journey home we had a normal driver and made us feel much better about the experience. The cost of the transfer is a substantial amount of money and if the drivers believes they are not getting a fair deal they should speak to the company not their customers.
I hope this feedback is of use and reduces the need to be abusive to people paying for a normally good service. Its a shame one negative member of staff has spoiled our view of which is normally great service."
Thank you for your continued valued loyalty and feedback.
We are very surprised to hear of your personal experience and we have spoken to our driver regarding his conduct. As you said, from previous years and the return leg, this not the usual behavior we expect from our team and in fact its covered in our in house training.
Many Thanks for your comments and we hope to see you again next winter!
Very Kind Regards