Skiidy Gonzales Transfers Reviews

4.75 Rating 756 Reviews
95 %
of reviewers recommend Skiidy Gonzales Transfers
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Skiidy Gonzales Transfers Reviews
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Phone:

0450373685

Email:

info@skiidygonzales.com

Location:

1673 Route de la Plagne

Have used them every year for around 8 years and have never let us down. Last year our flight was delayed by 4 hours and they waited for us.
We have used Skiidy loads of times from Geneva to Morzine. They have never let us down.
Cannot fault this company. The sombreros mean you can always find the drivers easily, They will not leave you stranded if your flight is delayed. They provide door to door service, even in poor weather and to outlying locations. As the company has grown they have not let their standards fall, and even when I mistakenly booked for the wrong day they were able to sort me out at very short notice and get me to GVA for my flight. Thoroughly reliable, friendly, and I have never heard a bad word about them.
We have been travelling with Skiidygonzales from GVA to Morzine for 10 years now and not once were we let down. Always on time with polite, helpful and professional staff in comfortable new vehicles. 😊😊
Normally excellent. Last collection from Geneva not so: rep not visible on arrival. Directed by two other reps to car park. Walked length and breadth of car park twice. Rep finally rang to find out where I was and said I must have walked past him. Neither I nor my companion saw any sign of him although we were on constant lookout. Half an hour wasted trundling round airport
We have used skiidy 10 times and always will,superb service
Always a very reliable & efficient service. Particularly like the sombrero hats making your reps easy to spot at the airport.
Fantastic service - the office dream team are always on it! Every driver we have been picked up by has with out exception been courteous, very safe drivers and didn’t leave us feeling queasy like some companies do Thanks guys
We use every trip. Never let us down. Great vans polite drivers- sensible driving. Seen them grow and maintain the standards.
Very efficient service, drivers friendly and helpful, used a number of times now and even had same driver from previous year! Recommend Skiidy for sure!
A great company to deal with. They do the simple things well leaving you to maximise your time on the slopes
Excellent service. This is the 4th time we have used Skiidy Gonzales and will use them again
I would like to remark the good driving and social skills of the driver, that was named Alberto. Please say thank you from Alberto to Alberto. Regards, Alberto.
Skiidy Gonzales were friendly, professional and obliging when I got stuck recently and needed a transfer at short notice. It was easy to book and the driver was kept well informed of where to divert when there was a closure on the motorway. We were all delighted to get to the airport in good time.
Insisted on picking us up 10hrs before our flight for a two hour transfer to make sure their cars were available for other customers. They basically built in time for the worst ever transfer from the resort to the airport. They gave us only a days notice of their intentions which were based on facts that could have been established months in advance, showing little knowledge of the local area and traffic conditions. Ended up spending 7hrs waiting at airport with no facilities with children. Drivers polite and vehicles clean. Company’s attitude to its customers disgraceful. Would only pick us up later if we signed a legal waiver and assured us that we would be foolish not to take their advice. Could never recommend using them.
Skiidy Gonzales Transfers 1 star review on 22nd February 2020
Dear D Hutchins, You were advised of the collection time as a suggestion based on previous experience on this particular weekend, the advice of the local gendarmes, and the advice of the national road service that the traffic will be significantly bad due to all French zones coinciding. We gave you every option to depart at time specified by you but advise against it, and would rightly require you to sign a document stating you have chosen your collection time against our advice and the French authorities. Your claims of dilbertaly scheduling you to leave earlier so that we could collect arriving passengers are completely unfounded, and we will happily publish our schedules to satisfy your false accusations. Collections times are always set as default time but we never confirm collection time until 48 hours in advance as it's always dictated by the weather and traffic forecast, as well the advice from the local gendarmerie. Once we have all the information we then set the departing times accordingly. You find many passengers will agree with our protocol and procedure as they have safely caught their flights and avoiding undue stresses. Looking at our tracking and schedules, you went into transit at 07:32:43 CET. You arrived at Chambery airport at 10:20:17. Journey time 2hrs 47mins which typically takes 1 hrs 40 mins. We were advised by the local French police to avoid travelling out of the Tarentaise valley between 08:00 to 14:00. Hence a compromised collection time of 07:30 for your 16:50 flight departure, to get you ahead of the traffic and out of the valley before it becomes a standstill. As soon as you arrived in Chambery we took a screenshot of the current traffic situation showing the chaos the local police had predicted. Please see the attached image. Had you left between 08:00 and 10:00 you would have sat in standstill traffic and most certainly be compromising your check-in cut off.
I've used Skiidy on a number of occasions and usually experience great service. However, on my most recent trip to Geneva, I wasn't met, the desk was empty, and after a number of enquiries, I discovered that I'd been bumped onto another (cheaper) carrier who clearly didn't know Morzine meaning I arrived over an hour later than planned. Whilst the office said the right words, they didn't really get my dissatisfaction. I'd think twice before using them again!
Informative, fast and efficient and excellent value for money, drivers Neil on route to resort and Callum on return were very helpful, safe, chatty and professional
I have used your service for a number of years And you have never disappointed me You are always my 1st choice of transfers in the alps Glyn
We have used a number of different ski transfer companies between Geneva airport and Morzine and Skiidy Gonzales are by far the best. Their drivers are always professional and friendly. The buses are comfortable and seem to be pretty new. What distinguishes them the most is the customer service. I often have to change dates and timings of transfers due to my job and they always accommodate me with no extra charges which is really impressive. They are not the cheapest transfer company but because of their customer service I would never use anyone else.
A big thank you to Gary one of their drivers Saturday 18th January he went above and beyond and wouldn’t leave us until we got in our accommodation ,he kindly got in touch with the letting agency to open the key safe !! Which unbeknown to us was at the end of the road he was so kind and patient we will always be very grateful for your help as you didn’t just leave us in the cold hope to see you again next year Cheers Liz Alan Rob & Erica
Skiidy Gonzales Transfers is rated 4.75 based on 756 reviews