SimplyHair Reviews

Name: SimplyHair
Address: Unit 13bMiners Way, Lakesview Business Park, Canterbury, Kent
Rating: 4.84

4.8 Rating 960 Reviews

96 %

of reviewers recommend SimplyHair

4.8

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

SimplyHair 5 star review on 30th April 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hair is amazing but the postage was slow on one of my orders and hate to move my client”

Helpful Report

Posted 2 years ago

Hi Nicole, thank you for your review, we are so pleased to hear that you are happy with your SimplyHair hair extensions. We are very sorry to hear you experienced an issue with delivery. Although we can understand how frustrating delayed parcels are, this is unfortunately out of our control, however, our customer service team are always happy to assist you as quickly as possible regarding any delayed deliveries. You can contact them via hello@simplyhair.co.uk 💜

Posted 2 years ago

“Amazing hair. After looking online for a while for the best nanos these are amazing. I got 4 packs of 20inches. My 18inches lasted a year and they are still in good condition. I use heat to them everyday and they’ve still lasted ages. It’s affordable and easy to do yourself. Highly recommend”

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Posted 2 years ago

Hi Rebecca, thank you for your 5* review, we are so pleased to hear that you are happy with your SimplyHair hair extensions 💜

Posted 2 years ago

“Brilliant products, always buy my hair extensions from Simply Hair, very quick dispatch and great customer service”

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Posted 2 years ago

Hi Natalie, thank you for your lovely 5* review, we are so pleased to hear that you continue to use us as your main supplier for extensions 💜

Posted 2 years ago

“Quality of hair brilliant to work with. Colour very good. Only drawnack on the new internet site is before it used to give the numbers of the hair, now I phone”

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Posted 2 years ago

Hi Rizwan, thank you for your 5* review, we are so happy to hear that you love our hair! We are very sorry that our new website has caused an issue for you, all of our colours were previously referred to by their codes, however, we updated our colours on our website in order for them to match our colour ring and to prevent any confusion. Our Sales Team are always more than happy to advise further about this over the phone 💜

Posted 2 years ago

“I have just purchased 4x sets of hair as the hair I purchased (also 4x sets) in May all fell out after 3 weeks. I have always loved your hair and recommended it. BUT the hair purchased in May was awful quality. Knotted and matted and fell out. Customer Services were not helpful at all”

Helpful Report

Posted 2 years ago

Hi Rachael, thank you for your review, we are extremely sorry to hear that you are unhappy with the product and service you have received. We can see that our customer service team have emailed you asking for an order number in regards to the issue you are experiencing. If you wish to discuss this further, please contact our customer service team via hello@simplyhair.co.uk and they will be more than happy to assist you. Again, please accept our apologies for any inconvenience caused.

Posted 2 years ago

“I love all the products, especially the foil! I hope they put out some new designs, always have compliments on them from my clients 🥰”

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Posted 2 years ago

Hi Ashleigh, thank you for your lovely 5* review, we are so pleased to hear that you love our foil! We will pass your comments on to the relevant team regarding new designs for the future! 💜

Posted 2 years ago

“Ordered many times. Fast service. Grest hair”

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Posted 2 years ago

Hi Marcela, thank you for your lovely 5* review! 💜

Posted 2 years ago

“Always a good service”

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Posted 2 years ago

Hi Deborah, thank you for your review, we are pleased to hear that you are happy with the service that you receive! 💜

Posted 2 years ago

“Just ordered their colour ring in love perfect size which is handy! Delivery came fast and I can wait to try their stay in conditioner and heat protection spray! New trade member Emma x”

SimplyHair 5 star review on 4th March 2022

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Posted 3 years ago

Hi Emma, thank you for your 5* review, we are so happy to hear that you love everything that you have ordered so far 💜

Posted 2 years ago

“Amazing quality hair! Colour matches are perfect , wouldn’t use any other suppliers”

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Posted 3 years ago

Hi Rachel, thank you for your lovely 5* review, we are so happy to hear that you love everything that you have ordered and the colour matching 💜

Posted 3 years ago

“All my purchases were gorgeous! So great, love my colour ring, clips & combs.. can’t wait to order extensions for my client and try the hair out🤩 heard SO many good things!”

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Posted 3 years ago

Hi Alicia, thank you for your lovely 5* review, we are so happy to hear that you love everything that you have ordered 💜

Posted 3 years ago

“Fantastic products and excellent customer service. Would definitely recommend.”

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Posted 3 years ago

Hi Hayley, thank you for your lovely review and feedback 💜

Posted 3 years ago

“Love their pop up foils, hair extensions are amazing quality too!”

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Posted 3 years ago

Hi Heather, thank you for your review and feedback, we're so pleased that you are happy with your hair extensions and the foil 💜

Posted 3 years ago

“Amazing hair as always! Couldn’t fault. Colour is so nice and feels amazing”

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Posted 3 years ago

Hi Lara, thank you so much for your review, we're so glad that you are happy with your hair extensions 💜

Posted 3 years ago

“Love all the products!”

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Posted 3 years ago

Hi Chanise, thank you so much for your 5* review 💜

Posted 3 years ago

“Cannot fault Simply Hair From the team over the phone To the quality of products To delivery WoW…..”

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Posted 3 years ago

Hi Molly, thank you so much for your lovely review, we're so glad that you are happy with the service, quality of products and delivery! 💜

Posted 3 years ago

“Shipping was really fast, good range of colours also. Can't wait to get started”

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Posted 3 years ago

Hi Bernadett, thank you for your 5* review, we're so glad that you are happy with the delivery and range of colours that we offer 💜

Posted 3 years ago

“Really nice products, great customer service and quick delivery. Would highly recommend.”

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Posted 3 years ago

Hi Rebecca, thank you for your review, we're so pleased to hear that you are happy with the delivery, products and service provided 💜

Posted 3 years ago

“I called to enquire after samples and thought the service I received was outstanding. I am looking forward to working with you in the near future.”

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Posted 3 years ago

Hi Donna, thank you so much for your review, we're so pleased to hear that you are happy with the service provided and we look forward to working with you in the future too 💜

Posted 3 years ago

“Very Easy ordering. Good quality.”

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Posted 3 years ago

Hi Ruby, thank you for your 5* review and feedback 💜

Posted 3 years ago

SimplyHair is rated 4.8 based on 960 reviews