SimplyHair Reviews

Name: SimplyHair
Address: Unit 13bMiners Way, Lakesview Business Park, Canterbury, Kent
Rating: 4.83

4.8 Rating 993 Reviews

96 %

of reviewers recommend SimplyHair

4.8

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

SimplyHair 5 star review on 5th October 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing company! Brilliant quality items, fast delivery and very fairly priced”

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Posted 3 years ago

Hi Olivia, thank you for your lovely 5* review! 💜

Posted 2 years ago

“We are so please to have come across your company. We love you products and your service is fab! Thank you”

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Posted 3 years ago

Hi Gemma, thank you for your 5* review! 💜

Posted 2 years ago

“We love using Simply Hair. We wish you had more of the black with gold though-it is NEVER in stock! The foil is easy to use, hardy and wide. It's good quality and always comes on time.”

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Posted 3 years ago

Hi Annoshka, thank you for your review, we are very sorry that you have experienced some issues with a product being out of stock. This product is very popular and we will always try our best to restock products as quickly as possible. Our customer service team are always more than happy to advise when a product will be back in stock for future reference 💜

Posted 2 years ago

“The customer service is great and the hair is still great quality as always, but whilst I'm here, I might mention that the new website is a nightmare and not very mobile-compatiable. This is just feedback, not a formal complaint but it jumps back and forth on the login page and when you do finally manage to put your details in, it never recognises them. It works on the computer though.”

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Posted 3 years ago

Hi, thank you for your review! We are very sorry to hear that you are experiencing some issues with our website. We will pass this on to the relevant team to look into. If you ever have any issues in future, our customer service team will be more than happy to assist you 💜

Posted 2 years ago

“The hair is beautiful I have been fitting hair extensions for over 10 years and I am over the moon to have found simply hair.”

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Posted 3 years ago

“Best customer service! So quick and efficient! The quality of the hair is amazing! My clients had 3 re fits done and the hair is still like new! Can’t rate them enough! Thank you!”

SimplyHair 5 star review on 7th September 2022

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Posted 3 years ago

Hi Emma, thank you for your lovely 5* review! 💜

Posted 2 years ago

“Having tried other brands of extensions, these are by far the best. They’re long lasting, constantly glossy and my clients hair has never looked so good. One client has had hers maintained for 18 months now and they’re still beautiful”

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Posted 3 years ago

Hi Nicky, thank you for your lovely review! 💜

Posted 2 years ago

“I’ve been using simply hair for a while now and have never had a problem with the service or quality of the products”

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Posted 3 years ago

Hi Jenna, thank you for your review! 💜

Posted 2 years ago

“Great hair extensions silky soft and long lasting”

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Posted 3 years ago

Hi Claire, thank you for your 5* review! 💜

Posted 2 years ago

“Absolutely love simply hair I use on all my clients. We all love this hair brand great quality”

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Posted 3 years ago

Hi Leanne, thank you for your 5* review! 💜

Posted 2 years ago

“Excellent hair best I've had in long time”

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Posted 3 years ago

Hi Veronica, thank you for your 5* review! 💜

Posted 2 years ago

“Great hair extensions..very silky ..used on my clients they really happy with results..love it will still be definitely using it!!”

SimplyHair 5 star review on 29th August 2022

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Posted 3 years ago

Hi Julia, thank you for your lovely 5* review! 💜

Posted 2 years ago

“Quickest returns I’ve ever experienced. I ordered the wrong colour hair and by the 3rd day of returning I had my refund (a Sunday was one of those days). When I ordered myself the correct colour, the hair was amazingly soft. Nice and thick. Lots of length to it aswell! Colour range is incredible! Lots of beautiful mixes. I have only just put them in, but I’ve seen great things and excited to see how they last!”

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Posted 3 years ago

Hi Alana, thank you for your lovely 5* review! 💜

Posted 2 years ago

“Absolutely gorgeous hair, fantastic quality. Had it in 4 weeks now and washes so well. Best hair I've ever had and colour was a perfect match! Would definitely recommend.”

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Posted 3 years ago

“Never got order.”

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Posted 3 years ago

Hi Bella, thank you for your review. We have taken a look into the tracking of your order, and we can see that it is currently in transit and has now reached the US. Your order was packed and shipped in time from our warehouse however, we are very sorry to hear that you are still awaiting the delivery of your parcel. As your order is being shipped to the US, delivery times are approximate due to factors such as customs and overseas delays. If you have any further issues with the delivery of your parcel, please do not hesitate to contact us via hello@simplyhair.co.uk, and our customer service team will be more than happy to assist you.

Posted 3 years ago

“I'm using SimplyHair for over 5 years! I'm extremely happy with them! My last hair was 16" I had it for 6 months and I could easily have them in for much longer but I wanted them longer so I bought 22"”

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Posted 3 years ago

“Amazing customer service. Always fast delivery and the quality of products are amazing at great prices so glad i found your site made my job much easier then shopping multiple suppliers.”

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Posted 3 years ago

Hi Emma, thank you for your review! It's great to hear that SimplyHair has been able to assist you in making your job easier and that you are happy with our products and service! 💜

Posted 3 years ago

“Lovely foil to work with and great designs 💕”

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Posted 3 years ago

Hi Lisa, thank you for your 5* review! 💜

Posted 3 years ago

“I have used simply hair for a while now and find it to be the best quality hair I have ever used. 10/10 great service and speedy delivery too,”

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Posted 3 years ago

Hi Brian, thank you for your lovely 5* review! We are so pleased to hear that you are happy with your experience with SimplyHair 💜

Posted 3 years ago

“Good quality hair.”

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Posted 3 years ago

Hi Magdalena, thank you for your 5* review! 💜

Posted 3 years ago

SimplyHair is rated 4.8 based on 993 reviews