SimplyHair Reviews

Name: SimplyHair
Address: Unit 13bMiners Way, Lakesview Business Park, Canterbury, Kent
Rating: 4.84

4.8 Rating 960 Reviews

96 %

of reviewers recommend SimplyHair

4.8

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

SimplyHair 5 star review on 30th April 2025

174

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely gorgeous hair, fantastic quality. Had it in 4 weeks now and washes so well. Best hair I've ever had and colour was a perfect match! Would definitely recommend.”

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Posted 2 years ago

“Never got order.”

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Posted 2 years ago

Hi Bella, thank you for your review. We have taken a look into the tracking of your order, and we can see that it is currently in transit and has now reached the US. Your order was packed and shipped in time from our warehouse however, we are very sorry to hear that you are still awaiting the delivery of your parcel. As your order is being shipped to the US, delivery times are approximate due to factors such as customs and overseas delays. If you have any further issues with the delivery of your parcel, please do not hesitate to contact us via hello@simplyhair.co.uk, and our customer service team will be more than happy to assist you.

Posted 2 years ago

“I'm using SimplyHair for over 5 years! I'm extremely happy with them! My last hair was 16" I had it for 6 months and I could easily have them in for much longer but I wanted them longer so I bought 22"”

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Posted 2 years ago

“Amazing customer service. Always fast delivery and the quality of products are amazing at great prices so glad i found your site made my job much easier then shopping multiple suppliers.”

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Posted 2 years ago

Hi Emma, thank you for your review! It's great to hear that SimplyHair has been able to assist you in making your job easier and that you are happy with our products and service! 💜

Posted 2 years ago

“Lovely foil to work with and great designs 💕”

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Posted 2 years ago

Hi Lisa, thank you for your 5* review! 💜

Posted 2 years ago

“I have used simply hair for a while now and find it to be the best quality hair I have ever used. 10/10 great service and speedy delivery too,”

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Posted 2 years ago

Hi Brian, thank you for your lovely 5* review! We are so pleased to hear that you are happy with your experience with SimplyHair 💜

Posted 2 years ago

“Good quality hair.”

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Posted 2 years ago

Hi Magdalena, thank you for your 5* review! 💜

Posted 2 years ago

“Never has the hair in stock that we need. Usually have to buy the longer length at higher cost just to cut it off. Also next day delivery doesn’t usually come next day, and when I’ve complained I’ve been told it’s not guaranteed. Sadly I think it’s time to look for a new extension supplier, which is a shame as the actual hair quality is good”

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Posted 2 years ago

Hi Elle, Thank you for your review. We are very sorry to hear that you have experienced an issue. Unfortunately, due to production and shipment delays as a result of heavy COVID restrictions that were in place in certain countries, we were experiencing unforeseen delays in the shipment of stock. Our stock is currently recovering from the impact of this, and we are seeing a lot more of our products obtaining a higher stock availability. On the rare occasion that an item you require is out of stock, please do not hesitate to ask our customer service team for advice on alternative solutions. You can also join the waitlist to be emailed when a product becomes available. In regards to the delivery of your orders, we have taken a look into the tracking of your previous orders within the year 2022, and we can see that these orders were delivered on the correct date. If you ever experience an issue with the delivery of an order or you have any other concerns, please do not hesitate to contact our customer service team via hello@simplyhair.co.uk and they will be more than happy to assist you. Again, please accept our apologies for any inconvenience caused.

Posted 2 years ago

“Love using the foil and the tinting brushes.”

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Posted 2 years ago

Hi Emma, thank you for your review, we are so pleased to hear that you love our colouring tools 💜

Posted 2 years ago

“Love the hair from here lasts months and several refits”

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Posted 2 years ago

Hi Brittany, thank you for your review, we are so happy to hear that you love your extensions 💜

Posted 2 years ago

“Amazing company all products beautiful and well presented 🫶🏻🫶🏻”

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Posted 2 years ago

Hi Charlene, thank you for your lovely review! 💜

Posted 2 years ago

“Great customer service and fast delivery!”

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Posted 2 years ago

“Hair was good quality and came quickly in the post. Very pleased with my hair.”

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Posted 2 years ago

Hi Ruth, thank you for your review! 💜

Posted 2 years ago

“Great service, speedy delivery and absolutely GORGEOUS PACKAGING!”

SimplyHair 5 star review on 22nd July 2022

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Posted 2 years ago

“Very good quality hair, it’s so thick and healthy I am soo happy with my new hair 🤩”

SimplyHair 5 star review on 19th July 2022

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Posted 2 years ago

Hi Tiana, thank you for your lovely review, we are so pleased to hear that you love your new hair extensions, they look fab! 💜

Posted 2 years ago

“Absolutely love using this foil and makes my clients feel fab whilst processing”

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Posted 2 years ago

Hi Elouise, thank you for your lovely review, we are so pleased to hear that you love our foil designs and that they make your clients feel fab! 💜

Posted 2 years ago

“First time ordering from simply hair. I was a little dissatisfied with the thickness of the bundles but quality seems ok thankyou”

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Posted 2 years ago

Hi Victoria, thank you for your review, we are very sorry to hear that you were dissatisfied with a product you received. All of our products are quality checked before they leave our warehouse, to ensure they meet our quality standards. If you are unhappy with a product, our customer service team are always more than happy to advise further regarding making a return. You can contact them via hello@simplyhair.co.uk. If you have any additional questions regarding our products, they will be happy to help 💜

Posted 2 years ago

“I absoloutly love simply hair foils for my salon . So easy to tear off the roll . So easy to work with as they're textured so no slip , and wider than my old foil so covered more hair easily. Not to mention the funky fresh designs and amazing price . 🦩 r my favourite”

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Posted 2 years ago

Hi Laura, thank you for your lovely review, we are so pleased to hear that you love our foil designs 💜

Posted 2 years ago

“Loving this hair, feels amazing and fantastic to use x”

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Posted 2 years ago

Hi Shaunie, thank you for your review, we are so pleased to hear that you are happy with your recent purchase 💜

Posted 2 years ago

“Great service, product was perfect and presented in great packaging with a personalised touch. Girlfriend loved it!”

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Posted 2 years ago

Hi Kayleigh, thank you for your 5* review, we are so pleased to hear that you are happy with your recent purchase 💜

Posted 2 years ago

SimplyHair is rated 4.8 based on 960 reviews