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SimplyHair Reviews

4.8 Rating 1,013 Reviews
95 %
of reviewers recommend SimplyHair
4.8
Based on 1,013 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat
Read SimplyHair Reviews
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Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

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I made my order thinking I was going to get next day delivery, as it said in large letters on the website order before 3pm to get next day delivery, I emailed the company regarding to be told to to pay the extra for it and click the option when checking out, I the received my order the nano beads were right but one of the packages were half empty, I didn't go back to report it as I needed my order well before it came, so didn't have time to return it and order more.
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Posted 1 week ago
We're sorry to hear about your experience. If you could please contact our team via email on hello@simplyhair.co.uk we'll be able to look into it and put it right for you.
Posted 1 week ago
Really quick delivery absolutely Love it!
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Posted 3 weeks ago
I’ve ordered a few times and each time prompt delivery and exceptional quality , I wouldn’t order from anyone else.
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Posted 3 weeks ago
Fell out wasn’t sticky the tapes at all
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Posted 1 month ago
Great service. Great quality Hair and tools. Would definitely recommend
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Posted 1 month ago
Service is great e.g delivery, ordering etc. hair is very mediocre, I feel like they shed fast, the colours fade easily, the tips are all different lengths. The products themselves could be so much better.
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Posted 1 month ago
Best quality extensions ive used in years !! , thickness, colour range, price, overall quality 100%
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Posted 2 months ago
Love this hair. My clients love it too! The hair lasts a long time.
SimplyHair 5 star review on 28th January 2026
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Posted 2 months ago
Amazing quality, always order from simply hair. Changed from nanos to tape and they are amazing 😊
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Posted 2 months ago
Fast delivery, everything arrived as described. Love my items.
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Posted 2 months ago
Communication was brilliant. Fast responses and quick to solve any issues. Amazing customer service overall! ☺️
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Posted 2 months ago
Always good quality hair and quick delivery
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Posted 3 months ago
Beautiful hair extensions, the results were flawless!
SimplyHair 5 star review on 11th December 2025
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Posted 3 months ago
Simply hair always have the nicest products and very aesthetically pleasing
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Posted 4 months ago
Brilliant very sparkly
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Posted 4 months ago
I am a regular customer for couple years now. Simply hair foils are my favourite thing, the best quality and great pattern. Also I use their brushes for colours. Top quality
SimplyHair 5 star review on 2nd December 2025
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Posted 4 months ago
Very good company to buy from. Very helpful
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Posted 4 months ago
Great customer service
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Posted 4 months ago
Very pleased as always. Great quality and colours
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Posted 5 months ago
Really disappointed with the colour matching service. I sent a nano extension to you to match and then ordered on your advice yet when they arrived, the colour couldn’t be further from the sample. Unfortunately as my hair appointment was the day after they arrived, I had to have them fitted otherwise I would have lost my deposit and had to wait another 6 weeks for a slot, but the colour was so different, my hair looked ridiculous. I’ve now had to have them removed and will have to re purchase the correct colour again.
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Posted 5 months ago
Hi Lisa, We’re very sorry to hear that the colour match didn’t meet your expectations and completely understand how disappointing this must have been, especially with your appointment. We truly appreciate your feedback and would be happy to assist you in finding the perfect colour for your next order. Please contact us anytime and we'd be happy to help in any way we can.
Posted 5 months ago
SimplyHair is rated 4.8 based on 1,013 reviews