SimplyHair Reviews

Name: SimplyHair
Address: Unit 13bMiners Way, Lakesview Business Park, Canterbury, Kent
Rating: 4.82

4.8 Rating 995 Reviews

96 %

of reviewers recommend SimplyHair

4.8

Based on 995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8191 8555

Email:

hello@simplyhair.co.uk

Location:

Unit 13bMiners Way,
Lakesview Business Park,
Canterbury
Kent
CT3 4LQ

SimplyHair 5 star review on 5th October 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased as always. Great quality and colours”

Helpful Report

Posted 1 day ago

“Really disappointed with the colour matching service. I sent a nano extension to you to match and then ordered on your advice yet when they arrived, the colour couldn’t be further from the sample. Unfortunately as my hair appointment was the day after they arrived, I had to have them fitted otherwise I would have lost my deposit and had to wait another 6 weeks for a slot, but the colour was so different, my hair looked ridiculous. I’ve now had to have them removed and will have to re purchase the correct colour again.”

Helpful Report

Posted 2 weeks ago

Hi Lisa, We’re very sorry to hear that the colour match didn’t meet your expectations and completely understand how disappointing this must have been, especially with your appointment. We truly appreciate your feedback and would be happy to assist you in finding the perfect colour for your next order. Please contact us anytime and we'd be happy to help in any way we can.

Posted 1 week ago

“Amazing , beautiful hair last forever ,styles soo lovely honestly the best hair I’ve brought so many compliments 😍💯x”

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Posted 3 weeks ago

“The best hair extensions out there. I will always purchase from yourselves. Great hair and even better prices.”

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Posted 1 month ago

“Great quirky item”

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Posted 1 month ago

“Absolutely LOVE the jumbo tinsel hair always recommend”

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Posted 1 month ago

“The Aprons smell was awful we had to return them as they couldn’t be worn”

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Posted 1 month ago

“Easy to order and quick delivery, thank you”

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Posted 2 months ago

“I normally have had a brilliant service just disappointing this time round .”

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Posted 2 months ago

Hi Avelina, We’re sorry that you weren’t satisfied with your latest order. As our team mentioned to you via email though, colour rings do age and some of our shades have changed a little since you last ordered. Of course, if you weren’t happy with the order once received it can always be sent back for a full refund, unfortunately you’d already fitted them though so this was no longer an option. Again, apologies we couldn’t help any more on this occasion.

Posted 2 months ago

“I really like the foil from "You Are Extra," and I work very well with them. My clients also made a note of the foil, especially its designs.🤩🤩”

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Posted 2 months ago

“Only wanted a few to add a bit of bulk at the front and these were perfect, coloured looked and little dark on arrival but once in matched perfectly, quality is fabulous and as I’ve used the company many times before I know the hair wears well.”

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Posted 2 months ago

“Packing very poor quality”

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Posted 2 months ago

“Super quick delivery so well impressed, would definitely use again”

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Posted 2 months ago

“love it, so fun!”

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Posted 2 months ago

“Very good detail”

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Posted 3 months ago

“I’ve been using the simply hair nano extensions for nearly 2 years and have found them absolutely amazing, they don’t hurt when they’re in and the life and texture are exquisite and it really boosts my confidence to have my long hair back”

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Posted 3 months ago

“Stylish practical edgy apron, attachable straps, any designs very funky”

SimplyHair 5 star review on 31st July 2025

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Posted 3 months ago

“Good quality. Tried other suppliers on random occasions and wish I had not. This suppliers hair is far superior.”

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Posted 3 months ago

“I was not disappointed. My stylist loved them Good price and quality.”

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Posted 3 months ago

“Ordered plastic see through Apron , with tortoise shell straps . Plastic is too stiff, and straps keep falling off shoulders even tho I have adjusted them … Would not recommend buying this .. may be other material might be better !”

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Posted 3 months ago

Hi Vanessa, thanks for the feedback — sorry to hear the apron wasn’t right for you! We sell these daily and haven’t had this issue flagged before, so really appreciate you bringing it to our attention. Feel free to drop us an email we’d be happy to help process a return for a refund.

Posted 3 months ago

SimplyHair is rated 4.8 based on 995 reviews