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Sign-Holders by Green Magic Reviews

4.8 Rating 3,185 Reviews

98 %

of reviewers recommend Sign-Holders by Green Magic

Company Reviews

Product Reviews

4.8

Based on 3,185 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Sign-Holders by Green Magic:

In 2020 Green Magic celebrates its 25th Birthday. Their Sign-Holders.co.uk online shop was established in 2007. Many years of experience are therefore at customers' disposal.

Over the past 25 years the business has grown to encompass display solutions for many sectors including retail, education, healthcare and hospitality.
Customers include hundreds of colleges and universities, major hotels and leisure groups as well as retailers ranging from High Street stores to garden centres (which is where it all began).

The business operates from 3 modern warehouse units on a business park in rural Hampshire supplying businesses of all sizes as well as private individuals.

Green Magic Co is family owned and run, with 3 generations actively involved in the day-to-day management of the business.

As an online business with secure bricks and mortar foundations the company remains committed to its customers, with new product launches and more innovative products in the pipeline.

Visit Website

Phone:

01489 896999

Email:

sales@green-magic.co.uk

Location:

Waltham Business Park, Brickyard Road, Swanmore
Southampton
SO32 2SA

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Sign-Holders by Green Magic 5 star review on 4th April 2024

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Sign-Holders by Green Magic 5 star review on 23rd March 2024

281

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using your site and you sent a different brand of pens than what I ordered. When I called the girl on the phone was helpful but it was too late as I need the pens for a job. I was told that you’re switching brands from zig to Securit even though I was able to order zig. This information would’ve been handy before purchasing. I was told that they are like for like… but again this information should have been on the site and not when I call up to query the pens I’ve received.”

Posted 4 months ago

“Failed delivery”

Posted 11 months ago

“Website fine, can’t comment on product as delivery hasn’t arrived - not sure if that’s the company or Parcel Force but if the product doesn’t arrive then it’s all a bit pointless really.”

Posted 1 year ago

Hi Ian, I can see your order was delivered on 06/09 at 17:36. Unfortunately we have encountered some delays due to the Parcel-force workers strike, I do apologise if your delivery was affected but we are trying our best to complete deliveries ASAP.

Posted 1 year ago

“goods arrived very late, supposed to be next day, not in time for my event.”

Posted 2 years ago

Hi Sarah, We are sorry you did not get the delivery service you paid for and have refunded you your delivery upgrade. Regards, Hannah.

Posted 2 years ago

“I called and ask if it could be delivered to a different address, The lady agreed but it still went to the original address”

Posted 2 years ago

“The item purchased was damaged and unusable. Customer service was substandard when I called for assistance.”

Posted 2 years ago

Hello, Thank you for your review, apologies again that the item you received was damaged in transit. I can see on the day we were notified of the damaged, you were offered a replacement frame but due to your time constraints you chose a full refund. This was then processed the same week. - Jess

Posted 2 years ago

“Next day delivery never happened. Had to chase to get the delivery. No discount offered for inconvenience. Substandard”

Posted 2 years ago

“Easy to install, main issue is cleaning. Suck a large floppy bit of perspex we found it difficult to fin a surface large enough to lay flat and clean without scratching or denting. Would recommend a hard plastic screen, more practical.”

Posted 2 years ago

Thank you for your review David. Your comments are welcome, however this product is advertised as a flexible screen not rigid. - Jess

Posted 2 years ago

“I was looking for a particular size of garden display pegs that I have ordered for about 3 years in a row and they weren't on the website. I phoned and the person answering said you didn't do them any more even when I described them and said that I had ordered before. it wasn't until I found an email and resent it to you that you tracked the right ones down. I thought you should know about this because I nearly bought ones that didn't suit me as well and would have had to pay more for the artwork to be re-done for a different size. I just thought you should know so you can make them available on the website thanks”

Posted 2 years ago

Thank you for your review Carina, as previously explained the product you required has been discontinued. We did however manged to find some remaining stock after a thorough search of our warehouse, which you have now been sent. As these were the last of our stock, we are unable to list them on our website.

Posted 2 years ago

“Found it confusing to assemble Took to long”

Posted 3 years ago

“The product is really good, but you need to sort Fedex, despite having the correct address and post code they delivered to the wrong address!! Very annoying having to chase looking for my order!”

Posted 3 years ago

We're very sorry your order was delivered to the wrong place. We're glad you tracked down the goods and we apologise for the inconvenience.

Posted 3 years ago

“Poor at present, as they have not yet been delivered. FedEx have tried to deliver twice but no one has been in. The nearest depot to me is Harlow, about 40 - 60 minutes drive away. I have asked if I can get them delivered elsewhere but that cannot be changed by me it must be you which may incur an extra costs...”

Posted 4 years ago

“I ordered white hooks for my ceiling as I saw advertised but unfortunately they are magnetic & do not stick to the ceiling , unsatisfactory”

Posted 4 years ago

I'm sorry you are disappointed but the product you ordered is called a magnetic ceiling hook and we state prominently that it is suitable for ceilings which are receptive to magnets.

Posted 4 years ago

“still waiting for my purchase to arrive, but they send out a request for a review??!! Poor.”

Posted 4 years ago

I am pleased to see your goods were delivered today. According to our tracking we had attempted delivery on two previous occasions (to your private address) as advised to you by SMS. Kindly contact us direct if you require any further help.

Posted 4 years ago

“I ordered 2 items from Green magic to hang point if sale from my suspended ceiling. It was difficult to work out online whether the hole on the clip will fit the hook I was ordering. The picker shud have realised that my order was wrong. I cannot use the items I ordered. Hate online blind ordering”

Posted 4 years ago

Unfortunately it's hard to guess how customers intend to use individual items ordered from us. So we'll give you a call to find out what you want to achieve - and hopefully find a satisfactory solution for you.

Posted 4 years ago

“It was a shame that the little bolt thing, visible at the front, that holds it together is tarnished and ugly.”

Posted 5 years ago

Having spoken to you we understand you did not specifically require a lockable frame and did not therefore appreciate it would have a stainless steel locking screw. We offered to exchange to a different product.

Posted 5 years ago

“A5 Holders were cheap quality. Don't expect them to last too long in the hands of the general public.”

Posted 5 years ago

In our testing we have found these are resistant to being dropped so we hope your predictions will not be fulfilled - please do let us know.

Posted 5 years ago

“At the time of writing, you have delivered A4 size frames, when A3 size frames were ordered and paid for. I reserve further judgement until we see how quickly you resolve your error”

Posted 5 years ago

Sorry for the error. We are re-sending your order right away.

Posted 5 years ago

“Not impressed. I ordered for the first time and was promised delivery after November 1 Still waiting on Sunday November 4.”

Posted 5 years ago

The parcel was delivered on Mon 5 Nov which is within the 2-3 business days delivery timescale selected at the checkout. I'm afraid we don't deliver at weekends. I hope you find the goods meet your needs.

Posted 5 years ago

“Placed the order - and two days later got an email to say that waiting on stock and would be four weeks lead time.”

Posted 5 years ago

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Sign-Holders by Green Magic is rated 4.8 based on 3,185 reviews