Sign-Holders.co.uk Reviews

Name: Sign-Holders.co.uk
Address: Waltham Business Park, Brickyard Road, Swanmore, Swanmore, England
Rating: 4.83

4.8 Rating 3,407 Reviews

97 %

of reviewers recommend Sign-Holders.co.uk

4.8

Based on 3,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Sign-Holders.co.uk:

Sign-Holders.co.uk is a leading company in the displays and sign holders industry, backed by over 40 years experience.

Over the past 40 years the business has grown to supply a wide range of sectors including retail, education, healthcare and hospitality. Our customers include hundreds of colleges and universities, major hotel and leisure groups, and retailers ranging from independent shops to national chains and garden centres, where the business first began. We are the exclusive UK supplier of GreenMagic® signage range.

Operating from three modern warehouse units in Hampshire, we supply businesses of all sizes, public sector organisations and private individuals throughout the UK.

As a family-owned business, we're committed to delivering quality products, competitive pricing and excellent customer service. We continue to expand our product range with innovative new display solutions to meet the changing needs of our customers.

Visit Website

Phone:

01489 896999

Email:

sales@green-magic.co.uk

Location:

Waltham Business Park, Brickyard Road, Swanmore,
Swanmore
England
SO32 2SA

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Sign-Holders.co.uk 5 star review on 31st May 2026

323

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Issue to purchase item where no basket was available Ordering eventually worked but cost of vat plus £10 delivery made this item expensive Customer service was poor told me the item would tell me when dispatched and tracking Well that never happened Had to chase and their reply sounded like they were dictating to me Never again”

Helpful Report

Posted 3 months ago

Good afternoon Gary, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. It’s clear we didn’t meet expectations here. The issues you’ve described around the ordering process, lack of basket functionality, and communication on dispatch and tracking aren’t the standard we aim to provide. You should have received clear updates without needing to chase, and we regret that this wasn’t the case. We also take your comments about our customer service tone seriously—this isn’t how we want any customer to feel when dealing with us. Regarding pricing, we understand that delivery and VAT can impact the overall cost and we're sorry that the prices works out more expensive than expected. Thank you again for your feedback. Regards Green-Magic Team

Posted 3 months ago

“Called to make sure I was ordering the correct item, size etc. I was instructed to the item that I ordered. The item delivered is the incorrect size and not suitable for an outside poster cover due to the item being very thin and not very good quality. I have now had to order from another supplier to get the correct item that I wanted in the first instance.”

Helpful Report

Posted 10 months ago

Hi Caroline, I’m really sorry to hear about the mix-up with your order and the disappointment with the quality. We aim to provide clear information to help customers make the right choice, and I regret that we fell short this time. I understand your frustration with needing to order from another supplier. If there’s anything else we can assist you with or if you’d like to discuss the issue further, please don’t hesitate to reach out to us. Regards Cassie

Posted 10 months ago

“Sent someone else's order!!”

Helpful Report

Posted 1 year ago

Hi Gary, I truly apologise for the mix-up with your order. This is not the standard we strive for, and I understand how frustrating it must be. I understand that you have already spoken to a member of our team who is working on rectifying our error and your parcel is being despatched today, for delivery tomorrow. If there is anything more we can do to help you, please do not hesitate to reach out to us. Kind regards Cassie

Posted 1 year ago

“I paid extra to have it delivered on Saturday and it didn’t arrive until the following Monday.”

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Posted 2 years ago

“Wrong order delivered. Redeliver still not yet come,two weeks from order!!”

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Posted 2 years ago

“Paid for next day delivery only to be told that the order had been delayed.So will not receive delivery for up to 5 days due to the Easter Holidays.”

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Posted 2 years ago

“Delivery has been a nightmare”

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Posted 2 years ago

“Poor quality”

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Posted 3 years ago

“The return policy that they have is not accurate as in the UK our post is the best I emailed them I said to them that I want to return my staff they said that I need to pay it to them I did by first class their excuses is that they did not receive it I am 100% sure that they received however they are not bothered to look to my item”

Helpful Report

Posted 4 years ago

Hi Dana, Thank you for your review. As previously discussed we have searched the building for your return but unfortunately, we have not received it. We always recommend customers use a tracked delivery on returns to guarantee we receive them, the service you used was just standard post.

Posted 4 years ago

“Very poor customer service . I pay extra for next day delivery . 4 days later my parcel still wasn't delivered. After week my money still its not refund nobody wants reply on my email.”

Helpful Report

Posted 4 years ago

We have been communicating with you about the difficulty delivering your order (initially because of the incomplete postcode provided). We are very sorry you did not receive the goods on time and we have now refunded your order.

Posted 4 years ago

“I will not recommend this company as they did not refund my money Dana 07909760319”

Helpful Report

Posted 4 years ago

“Not arrived”

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Posted 4 years ago

Hi Shelley, as previously discussed on the phone, your order was refused by your company on the 30th November. We are currently waiting for the order to be returned to us so we can rearrange delivery for you as agreed. Regards Megan

Posted 4 years ago

“i have yet to receive my very small purchase you have my money but i do not have my merchandise”

Helpful Report

Posted 4 years ago

Hi Trevor, I am glad we were able to solve this issue and confirm the goods have been delivered. - Jess

Posted 4 years ago

“The product wasn't as described and returns are at cost to the buyer which is not ideal”

Helpful Report

Posted 4 years ago

Hi Simon, Thanks for your review. I'm sorry to hear you were not satisfied with your order of Poster Protectors. The sizes and material used for each of our poster protectors is listed clearly on the website, if you have any other suggestions as to how we can improve the listing please email us and we will be happy to look into it. -Jess

Posted 4 years ago

“I ordered x4 V desk signs which I use in rental apartment in Spain to show the WiFi password etc. Was flying out on the Friday morning so needed them delivered no later than Thursday. Ordered late on Monday with Express/next day delivery expecting them to arrive Wednesday. Nothing arrived Wednesday or Thursday. So no idea where they are. Order #059607”

Helpful Report

Posted 5 years ago

I totally understand your frustration! All I can find out today (Sunday) is that the parcel was despatched last Tuesday on a next day service via DPD who are normally very reliable. Unfortunately we won't be able to find out what went wrong or find a solution until after the bank holiday. We'll get in touch with you. Meanwhile our apologies.

Posted 5 years ago

“I placed my ordered that showed was in stock, then to be told it was out of stock, ordered on the 15th still no refund now the 20th "disappointing" "waste of time" no apology just told to wait till Friday!!”

Helpful Report

Posted 5 years ago

Hi Chris, Apologies for the stock error, as explained over the phone our refunds usually take 3-5 working days to complete. I can confirm the refund has been processed, our accounts lady will send you confirmation of this shortly. - Jess

Posted 5 years ago

“Please prepare you cannot receive a refund if you return the item as their reason is item damaged and cannot resales.”

Helpful Report

Posted 6 years ago

When you told us you had ordered the wrong size poster protectors we agreed to take them back. However you returned them wrapped in gaffer tape directly onto the product, leaving a sticky residue which makes then impossible to resell (see image). We did explain before you left this review this was the reason we are unable to refund your returned goods on this occasion.

Posted 6 years ago

“NOT weatherproof as stated at all. Wont even stay on inside. Really flimsy and not sturdy enough at all. Terrible quality”

Helpful Report

Posted 6 years ago

Sorry to learn you are unhappy. We are trying to contact you to check how you are using the stand - hopefully we can then suggest a solution.

Posted 6 years ago

“Items not received as scheduled. Delivery missing?!”

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Posted 7 years ago

This order was delivered on time two days ago - within the timescale quoted. We are contacting you with proof of delivery including signature.

Posted 7 years ago

“Order a simple item and they sent me something else. I guess mistakes happen and they will sort it out early next week.”

Helpful Report

Posted 7 years ago

Sorry the labels got switched on two orders. We resent your correct order as soon as you called us. We are pleased you received it the next working day and hope everything is now resolved to your satisfaction.

Posted 7 years ago

Sign-Holders.co.uk is rated 4.8 based on 3,407 reviews