Shock Absorber Reviews

Name: Shock Absorber
Address: Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Derbyshire
Rating: 3.99

4.0 Rating 613 Reviews

71 %

of reviewers recommend Shock Absorber

4.0

Based on 613 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very dissapointed.fitted perfect on the bust.but wouldnt do up at the back by at four inches”

Helpful Report

Posted 2 weeks ago

Hi Janet, Thank you for taking the time to leave us a review. We are sorry to hear that you experienced some difficulty with your bra. We would be more than happy to help you to find a better fit, if you send us an email at: customercare@shockabsorber.co.uk detailing your issue and which bra you purchased. Thanks, Naya and the Shock Absorber Team

Posted 1 week ago

“Whilst I love the colour and the structure of the bra I ordered a 34 and it doesn’t measure up to any other 34 I have it really is very small and I will have to purchase a bra extension to be able to wear I also paid £7.50 next day delivery on a Saturday order that didn’t arrive til Tues”

Helpful Report

Posted 2 weeks ago

Hi Liz, Thank you for taking the time to leave us a review. We are sorry to hear that you have had some difficulty with the sizing of your bra. We have had a look at your order and see that you ordered the Ultimate Run Bra in Petal Pink. In this style, we do recommend going up in the band size as they do tend to run smaller. We apologise for any inconvenience caused. Thanks, Naya and the Shock Absorber Team

Posted 1 week ago

“The bra seemed fine when I tried it on. Fitted well. Felt comfortable. However, first class and it rubbed raw and didn’t give the required support. Can’t return as it’s worn! Please don’t buy online! You have to have these items fitted!”

Helpful Report

Posted 3 weeks ago

“Sports direct were selling your same sports bra product with 75% off.”

Helpful Report

Posted 1 month ago

“Disappointed exchange not offered. Had to place a new order for a smaller size. Also struggled with the QR code return process.”

Helpful Report

Posted 1 month ago

“Ridiculously tiny”

Helpful Report

Posted 2 months ago

“I have now brought two styles of shock absorber,as the sizes are not great on them they come up small to what you require.”

Helpful Report

Posted 2 months ago

Hi Dawn, Thank you for taking the time to leave us a review. We are sorry to hear that you have struggled with finding the right size. We do have a fitting guide page https://shockabsorber.co.uk/fitting-guide/ on our website which details the particular styles that need sizing up in the band as they do tend to run smaller. If you need any further assistance, please do email our customer service team at customercare@shockabsorber.co.uk and we would be more than happy to help. Thank you, Naya and the Shock Absorber Team

Posted 1 month ago

“It's a supportive bra but I think they should make their sizing standard ie ordering a band width up is confusing”

Helpful Report

Posted 2 months ago

Hi, Thank you for taking the time to leave us a review. We are pleased to hear that you have found a bra that provides you the right comfort and support. We appreciate your feedback on the sizing of the bras, we do have a fitting guide page https://shockabsorber.co.uk/fitting-guide/ on our website to help with better understanding which bras will require sizing up. Thank you, Naya and the Shock Absorber Team

Posted 1 month ago

“I found the design and fit did not work for me and were not accurate to size.”

Helpful Report

Posted 2 months ago

Hi Michelle, Thank you for taking the time to leave us a review. We are sorry to hear that you have had some struggles finding your ideal fit. We would love to help you to find the right bra for you, if you would like to send an email to our customer service team at customercare@shockabsorber.co.uk with the name of the bra you bought, we would be more than happy to provide you with some better fitting options. Thank you, Naya and the Shock Absorber Team

Posted 1 month ago

“Ordered 2 bras, both 34D. One fits fine, the other is impossible to fasten it's so small. It's at least 2 inches too narrow. I haven't got the label and lost the packaging so can't return. Disappointing and expensive buy.”

Helpful Report

Posted 2 months ago

Hi Joanne, Thank you for taking the time to leave us a review. We are pleased to hear that you have found your ideal fit in one of the bras but we are sorry to hear that the other option was not the right fit. Thank you, Naya and the Shock Absorber Team

Posted 1 month ago

“What I didn’t like was having to pay to return it, it put me off buying again from you, the process tho was quick tbf & the quality of your Product is fantastic”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the quality of your purchase. We understand your concerns over the returns. The charge is a part of our returns process, but we have passed on this information to our Operations team. Thank you, Naya and the Shock Absorber Team

Posted 2 months ago

“The bra I ordered is designed really well for my sports needs. However the sizing is odd relative to other brands. I am normally a 34F and this was far too tight round back but cup was good size. I changed for 36 size but still needed the F cup.”

Helpful Report

Posted 3 months ago

Hi Pauline, Thank you for taking the time to leave us a review. We are pleased to hear that the bra is well-suited to your sporting needs. We do recommend going up in the band size with some of our styles as the band tends to run smaller - for any further fitting advice please do visit the Fitting Guide on our website https://shockabsorber.co.uk/fitting-guide/ Thank you, Naya and the Shock Absorber Team

Posted 2 months ago

“Not as much control as I would have liked !!”

Helpful Report

Posted 5 months ago

Hi Wendy, Thank you for taking the time to leave us a review. It is unfortunate to hear that your bra is not providing as much control as you would have liked. If you would like to discuss this further and receive some more options, please do email us at customercare@shockabsorber.co.uk. We would be happy to help. Thank you, Naya and the Shock Absorber Team

Posted 2 months ago

“I always try to buy shock absorber as they never let me down…. Until now. Having put on some weight I needed a larger size. I ordered the next size up to what I already had. When it arrived it was tiny. Smaller than the one I already had. I wanted to get another one however they didn’t go up any bigger. I ended up having to buy one elsewhere.”

Helpful Report

Posted 5 months ago

Hi Sarah, Thank you for taking the time to leave us a review. We are really sorry to hear about your recent experience with us and that your sports bra was not fully suitable for you! We appreciate your feedback, and it has been passed onto the relevant team. Please let us know if we can be of any further assistance via e-mail: customercare@shockabsorber.co.uk, we are more than happy to help. Thanks, Jayleigh and the Shock Absorber team

Posted 3 months ago

“I was really disappointed in the product I ordered. It was made by champion and the cup size wasn’t a good fit. The shape of the bra completely flatter Ed out the top half of boobs. I will be returning it. But not sure what to order next. The ultimate ones I like don’t come in my size. 😔”

Helpful Report

Posted 5 months ago

Hi Ruth, Thank you for leaving us a review. We are really sorry to hear you did not find your sports bra suitable, and we have passed this information onto the relevant team. If you would like any further sizing or style advice, please do contact us via e-mail: customercare@shockabsorber.co.uk Thanks, Jayleigh and the Shock Absorber team

Posted 3 months ago

“Pienso que el seguimiento del pedido tras la compra hasta la recepción es muy pobre por no decir nulo, con lo cual no sabes cuando vas a recibir tu compra, eso es una pena y algo que mejorar”

Helpful Report

Posted 6 months ago

“Item returned to small although I ordered size bigger”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and have passed this onto the relevant team. If you require any further assistance please contact us via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 6 months ago

“The band size on the bra itself is extremely tight. I realise sports bras are much more supportive and firmer but this is very uncomfortable in comparison to my previous shock absorbers”

Helpful Report

Posted 7 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. Some of our styles, such as the Ultimate Run and Multi Support do size small on the band so we recommend sizing up in the band to get the most support and comfort out of your sports bra. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 7 months ago

“I have work shock absorbers for many many years. I ordered a new one in the size that I have been wearing. It was far too small, 😭”

Helpful Report

Posted 7 months ago

“Not as supportive as other shock absorbers I have purchased. But good overall”

Helpful Report

Posted 8 months ago

Hi Stacy, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 7 months ago

Shock Absorber is rated 4.0 based on 613 reviews