Name: Shock Absorber
Address: Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Derbyshire
Rating: 3.99

“I ordered 38D which is my normal size. I stretched it measured 29inches and at full stretch 35 inches way too small”

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Posted 2 weeks ago

“Design flaw.... The straps popped off all the time, even while trying to do it up; returned flor a refund. In fairness, they did the refund no problem and it was very easy, but charged a restocking fee..”

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Posted 1 month ago

“Good service but sports bra was physically impossible to do up the back clips. Only possible with another person on hand. Therefore, bad design as not thought through properly”

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Posted 1 month ago

“Didn’t fit at all. Ordered a 40E but it was really tight and the cups didn’t fit. Wouldn’t recommend”

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Posted 3 months ago

Hi Holly, Thank you for taking the time to leave us a review. We are sorry to hear that the sizing with your purchase was not right. We would be more than happy to help and recommend some alternatives if you could send over the bra you purchased to our customer service team at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team

Posted 1 month ago

“I placed two order - the first for an item which I telephoned and cancelled. This order suggests the item has now been shipped. The second for a gift certificate but it never arrived. Please you investigate where it has been sent to. Thankd”

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Posted 4 months ago

Hi there, Thank you for taking the time to leave us a review. We are sorry to hear you have had some difficulties with the delivery of your items. Please do contact our customer service team at: customercare@shockabsorber.co.uk and we would be more than happy to help you through the process. Thank you, Naya and the Shock Absorber Team

Posted 1 month ago

“For me this is a poor design. I had to have help putting this on as the straps are in the wrong place. The clasp at the top is too far down my back. I could also feel the straps rubbing even before I had actually moved. I will be returning this item. I am so disappointed as I do like the shock absorber as a brand. Please what have you done?”

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Posted 5 months ago

“I followed the suggested size guide 34 = M but unfortunately this was too big. Return postage costs made this too expensive for me to order again as an exchange service is not offered.”

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Posted 6 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback which has been passed onto the relevant team to look into. Please let us know if we can offer you any further assistance with sizing or styles information via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 5 months ago

“Disappointed to have to pay for the return myself with no exchange option. Won't be buying from Shock Absorber again..”

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Posted 6 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and have passed this information onto the relevant team to take a look into. Please let me know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and Shock Absorber team

Posted 6 months ago

“Purchased same sports bra previously and used that as a size guide. Went up a cup size and it’s actually way too small. The smaller size still fit’s better than the bigger size. Makes no sense!”

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Posted 6 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and have passed this onto the relevant team to look into. If you require any further assistance with sizing on specific styles, please contact us via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 6 months ago

“Sadly both bras were not true to size at all and had to be sent back. They were so small”

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Posted 7 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. Some of our styles, such as the Ultimate Run and Multi Support do size small on the band so we recommend sizing up in the band to get the most support and comfort out of your sports bra. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 7 months ago

“I have returned it as it was too big. I sent it back over a week ago and have heard nothing back?”

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Posted 7 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. I have taken a look into your order history and can see that you were refunded on the 21st September. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 7 months ago

“Unfortunately the metal hooks at the back of the band rub and irritate. The band size comes in way smaller than expected. It might be wise to go up a band size but not sure if this then would affect cup size. Very frustrating!”

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Posted 7 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback and this information has been passed onto the relevant team to look into for our future customers. In terms of sizing two of our styles, the Ultimate Run and Multi Support do size small in the band so we recommend going up a band size in these styles. This information is mentioned in the product descriptions. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 7 months ago

“Sizing is completely out. Read that the band's come up very small so I bought one size up and two sizes up, just in case. Band was ok on smaller size but the cup size was too small. Had to return both bras. Shame.”

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Posted 7 months ago

Hi Deborah, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and have passed this onto the relevant teams to look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 7 months ago

“I followed your instructions for sizing carefully and went a size up as recommended. I love the bra but it's far too tight so I've had to return it. Disappointed ☹️”

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Posted 8 months ago

Hi Sue, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback and have passed this information onto the relevant team. Please let us know if we can offer you any further assistance via email: info@boobydoo.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 8 months ago

“I have bought three ultimate running bras from you know the first two fitted perfectly. The new one I ordered i followed your measuring instructions and i struggle to breath in it. It is very tight”

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Posted 9 months ago

Hi Nicola, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on the Ultimate Run Bra style. We would be happy to accept your order for a refund, if the bra is unworn, not damaged, and with the labels still attached. Please see our return services and page: https://www.shockabsorber.co.uk/delivery-returns/ Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 9 months ago

“The sizing guide for me, is not accurate. I bought 3, wore 1 for a shift at work, fairly active. At the end of my shift I had red sores around where the bra sat, my shoulders where raw and sore.”

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Posted 9 months ago

Hi Gill, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. This has now been passed onto the relevant team to look into. Some of our styles, such as our Ultimate Run and Multi Support Sports Bra do size small in the band, so we would recommend sizing up the band to get the support and comfort you need for your exercise. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 9 months ago

“After using the find your perfect fit guide I ordered a bra which was supposed to fit me. I was very disappointed when it arrived to find that it was too small and I had to return this item.”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and appreciate your feedback on this. Some of our styles, such as the Ultimate Run and Multi Support Sports Bra do size small in the band and we recommend to all our customers to size up in the band to get ultimate comfort and support. This information is stated on the product pages. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 9 months ago

“Nice bra but I ordered a size up and still way too small so had to send back. I did get a refund promptly though.”

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Posted 1 year ago

“I love these bras and have bought many before from other websites. This is the first time I’ve ordered from shock absorber directly- and the customer service has been non existent. I’ve been trying to contact them for days, I’ve tried every contact method I can find on the website and got one response (from wonderbra) saying this was the contact for media enquiries and they couldn’t help me. I’d recommend buying from alternate stores.”

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Posted 1 year ago

“I usually live shock absorber, have always worn the same one for years. I ordered a larger size this time as was needed, and sports bra wasn't true to size. It's far too small which is disappointing as it's my true size, and never had issues when ordering my true size in the past. I had no choice but to keep it and wear and sports bra over the top as I needed the support to start my exercise classes. Disappointed on this occasion.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on the N109 style and will look into this for future Shock Absorber customers. Please let me know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 1 year ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Shock Absorber Reviews