Name: Shock Absorber
Address: Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Derbyshire
Rating: 3.99

“I was really disappointed in the product I ordered. It was made by champion and the cup size wasn’t a good fit. The shape of the bra completely flatter Ed out the top half of boobs. I will be returning it. But not sure what to order next. The ultimate ones I like don’t come in my size. 😔”

Helpful Report

Posted 2 years ago

Hi Ruth, Thank you for leaving us a review. We are really sorry to hear you did not find your sports bra suitable, and we have passed this information onto the relevant team. If you would like any further sizing or style advice, please do contact us via e-mail: customercare@shockabsorber.co.uk Thanks, Jayleigh and the Shock Absorber team

Posted 2 years ago

“Pienso que el seguimiento del pedido tras la compra hasta la recepción es muy pobre por no decir nulo, con lo cual no sabes cuando vas a recibir tu compra, eso es una pena y algo que mejorar”

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Posted 2 years ago

“Item returned to small although I ordered size bigger”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and have passed this onto the relevant team. If you require any further assistance please contact us via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“The band size on the bra itself is extremely tight. I realise sports bras are much more supportive and firmer but this is very uncomfortable in comparison to my previous shock absorbers”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. Some of our styles, such as the Ultimate Run and Multi Support do size small on the band so we recommend sizing up in the band to get the most support and comfort out of your sports bra. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“I have work shock absorbers for many many years. I ordered a new one in the size that I have been wearing. It was far too small, 😭”

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Posted 2 years ago

“Not as supportive as other shock absorbers I have purchased. But good overall”

Helpful Report

Posted 2 years ago

Hi Stacy, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Colour excellent..Bra/ sports bras always difficult when fitting..love colour of bra & choice. Bra just fits but due to return situation & cost decided to keep.. I would love facility to have local click & collect with returns free of charge”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this. This feedback has now been passed onto the relevant team to look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“V supportive bras for jogging and running however, having bought 3 bras, one particular one in black had a sewn in seam which is almost like plastic and eats into my skin. The other two bras were fine, unfortunately because the sizing was right i had taken off the labels and worn and only found out once I had tried to actually use the bra. A real shame because the bras are really supportive and have used before.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent expereince with us and we appreciate your feedback and have passed it on to the relevant team to look into. Please let us if we can offer you any further assistance on this via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Comes up very small . Not true to size”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. Some of our styles, such as the Ultimate Run Bra and Multi Support Sports Bra do size small in the band and we recommend to all our customers to size up in the band to get the correct fit. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“I do like the shock Absorbers but the sizes are strange. 2 Bras were the same made , Max support sport both fitting but but band size 34 are different lengths one is a bit bigger than the other. So I can wear one with back hooks on 3 -1 and the other only on 2-1 . The ultimate run in 34 /DD was definitely 2 sizes smaller so I had to send it back . Also please make it a free return , your free return label still deducts the amount on the refund . !! I would have reordered but as the band size are so different . I will again buy them in shops who sells shock Absorbers bras ,so I can try them on .”

Helpful Report

Posted 2 years ago

Hi Sylvia, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on the N109 D+ Max Support Sports Bra and have passed this onto the relevant team to look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“I love the high impact shock absorber, so comfortable, but wanted to try another style, couldn't make it work! The disappointment is in the return system, which is not straightforward, and very disappointed that I had to pay for return postage. I will now look for somewhere else to buy the product from!”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on our returns system, we have passed this onto the relevant team to look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Sizing is not always consistent.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us. The Ultimate Run Bra and Multi-Support Sports Bra do run small in the band, so we recommend to all our customers to size up in the band to get the right level of support and comfort. Please let us know if we can offer you any assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“The shock absorber sports bra arrived promptly and service was good. The bra size was smaller than expected ans had to be returned. You need to order at least one or maybe even two sizes bigger. I didn't try again as returns are chargeable. 😞”

Helpful Report

Posted 2 years ago

Hi, Thank you taking the time to leave us a review. We are sorry to hear about your recent experience with us. There are some styles within our range, the Ultimate Run and Multi Support that size small in the band so we would recommend going up a band size to get the correct support and comfort. We also offer a Easy UK Returns service, please see a link to this on our website: https://www.shockabsorber.co.uk/delivery-returns/ We would be more than happy to offer you fitting advice and sizing information to help you find the right fit for you. Please contact us via email: customercare@shockabsorber.co.uk or you can speak to a sports bra expert on our live chat. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“The bra was very supportive, however I was very sad I had to send it back because I couldn’t fasten it without the help of another person which is not always possible”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on the Ultimate Run style. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Go up a back size maybe even 2.”

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Posted 2 years ago

“Still waiting for my product to arrive?”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we have taken a look into this for you. Your order, placed on the 6th of April was dispatched from our warehouse on 7th of April and is currently with Royal Mail. Please see your tracking details below: Your tracking number: 4001324390009ACC09E99 You can track your order here: https://www.royalmail.com/track-your-item#/ Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“I went through the quiz to figure out what sort of bra a need and if i needed to size up for my exercise class. Really disappointed in the fit and comfort of the bra. It doesn't fit and it has rough seams. I was recommend by a friend to try this brand, I persevered and wore it for a 2nd class. Still not happy and can't return it!!!”

Helpful Report

Posted 2 years ago

Hi Nicki, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us, we appreciate your feedback and have passed this on to the relevant team to take a look into. We do have a live chat service, where you can speak to a sports bra expert about finding the correct bra for your size, breast shape, and specific activities. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“The product I have bought is excellent - however in my size no choice at all of anything else”

Helpful Report

Posted 3 years ago

Hi Julie, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us. We appreciate your feedback and I have passed this onto the relevant team to take a look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 3 years ago

“too small for me but quality for sure”

Helpful Report

Posted 3 years ago

Hi Raphaelle, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us. Our Ultimate Run and Multi Support Sports Bra do size small in the band, so we recommend going up a band size for the best fit. Please see more information on our fitting guide page: https://shockabsorber.co.uk/fitting-guide/. Please let us know if we can offer any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 3 years ago

“The best thing about this bra is the effective bounce reduction. I am a 32E and have yet to find a better bra for a lovely secure fit for energetic training, especially running. My review would be 5 stars however there is one fatal flaw with this product which is the ridiculous rubber logo plaque stitched into the centre of the front band. I am training for a marathon, after long runs I had two little horizontal welts where the rubber logo plaque had abraded my skin. My solution was to tear off the rubber logo, which worked perfectly. Now as soon as I buy a new bra I get my nail scissors out and remove the plaque. But honestly, Shock Absorber, why is this plaque there in the first place? Not many women work out in just a sports bra so it’s difficult to imagine there is a branding opportunity for a garment almost always worn under something else and not visible to the world. If you want to brand your bras please consider printing a logo on the product, causing no harm to us long distance runners.”

Helpful Report

Posted 3 years ago

Hi Tara, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us. We appreciate your feedback and passed this on to our product development team to take a look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Shock Absorber Reviews