Shock Absorber Reviews

4.0 Rating 601 Reviews
71 %
of reviewers recommend Shock Absorber
4.0
Based on 601 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Shock Absorber Reviews
Anonymous
Anonymous  // 01/01/2019
I have bought shock absorber from wondetbra shop for many years. I bought one online(champion) size is far too small, i always buy the same size, i have not changed, quality is not half as good as previous sock absorber bras and i have noticed the same in on sports direct website for £9.99! I paid £36! In the proccess of sending it back for a refund, howevwr, i dont seem to have an invoice, just despatch note. Wouldnt buy online again
Helpful Report
Posted 2 weeks ago
Hi Pauline, Thank you for taking the time to leave us a review. We are sorry to hear that you have had some trouble with the sizing of the bra. Depending on the style, we do recommend going up in the band size. We appreciate your feedback on the quality and will pass this over to our manufacturer. Regarding your refund, please do contact our customer service team at customercare@shockabsorber.co.uk with your query and they will be more than happy to help. Thank you, Naya and the Shock Absorber Team
Posted 1 week ago
The bra didn’t arrive yet
Helpful Report
Posted 1 month ago
Ordered a size up as advised still wouldn’t go round looks very flimsy compared to my old one dosent look genuine will definitely returning
Helpful Report
Posted 2 months ago
Hi, Thank you for taking the time to leave us a review. We are sorry to hear you have had some troubles with your purchase. Please do contact our customer service team at customercare@shockabsorber.co.uk, with the name of the bra you bought and we would be more than happy to help you through this issue. Thank you, Naya and the Shock Absorber Team
Posted 1 month ago
I was very disappointed that after ordering my sports bra, and finding it was too small, that shock absorber charged £3.15 to return it. I will not be ordering from shock absorber again.
Helpful Report
Posted 3 months ago
Hi, Thank you for taking the time to leave us a review. We are really sorry to hear about your recent experience with us. The charge is a part of our returns process, but we have passed on this information to our Operations team. If you need any further help with sizing please do contact us at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team
Posted 1 month ago
Not happy with this bra. Cut into my collar bone and broke the skin and I am unable to run again until it has healed as I have DD sized breasts and bra is the most essential part of my running kit . Would not recommend, sorry.
Helpful Report
Posted 3 months ago
Hi Rosanna, Thank you for taking the time to leave us a review. We are very sorry to hear about your experience with your purchase. We would love for you to get in touch with our customer service team detailing the bra you brought, so we can solve this issue for you. Please do contact us at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team
Posted 1 month ago
I'm a size 34, always have been and have been professional measured recently. This was so tight I couldn't wear it and have returned it, but I have not received a refund. I am waiting for someone to respond to my enquiry
Helpful Report
Posted 3 months ago
Hi Rebecca, Thank you for taking the time to leave us a review. We are sorry to hear that you were unable to find the right size in the bra you purchased. We hope you have received your refund now and if you would like any further help with additional bra options we would be more than happy to help. Please do contact us at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team
Posted 1 month ago
Very disappointed with the bra’s meant for “high intensity, no bounce for big chest”. The bra’s were the complete opposite and having to pay for the return.
Helpful Report
Posted 4 months ago
Hi Kela, Thank you for taking the time to leave us a review. We are sorry to hear that the bras you bought did not meet your expectations. If you would like to discuss this further and receive some additional options please do contact us at: customercare@shockabsorber.co.uk and we would be more than happy to help. Thank you, Naya and the Shock Absorber Team
Posted 1 month ago
I have always used these bras but they are now so small in size which is disappointing. Just had to return 2 and need to look for an alternative. A decent quality, well-fitting bra for larger boobs is almost an impossible thing item to find.
Helpful Report
Posted 4 months ago
Hi, Thank you for taking the time to leave us a review. We are sorry to hear that you have had some difficulty with the sizing of the bras. If you would like to contact us at: customercare@shockabsorber.co.uk, with your size and preferred style we would be more than happy to offer you some more options that would be well-suited for you. Thank you, Naya and the Shock Absorber Team
Posted 1 month ago
Didn’t fit and it was awkward
Helpful Report
Posted 5 months ago
Hi Kayley, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and that your sports bra was not fully suitable for you. We appreciate your feedback and it has been passed onto the relevant team to look into. Please let us know if we can offer any sizing/fitting advice via e-mail: customercare@shockabsorber.co.uk, as we are more than happy to help. Thanks, Jayleigh and the Shock Absorber team
Posted 2 months ago
Too small even though I seized up so had to return would not order again
Helpful Report
Posted 5 months ago
Hi Zoe, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback, which has been passed onto the relevant team. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team
Posted 5 months ago
Still waiting for items to arrive!
Helpful Report
Posted 5 months ago
Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and we have passed this information to our Customer Service team who will take a look into this for you. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team
Posted 5 months ago
I had to return it. I look forward to the refund
Helpful Report
Posted 9 months ago
Hi Jane, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and I have taken a look into this for you and can see that you have now been refunded for your order. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team
Posted 9 months ago
Not great t- the rubbery plastic adjustable straps at the back have ripped after just one wear. I have had two of these for years and they have lasted well - not such good quality or bad luck? I know I am a 32G but hey that's why I buy these things instead of a cute little pull on.
Helpful Report
Posted 9 months ago
Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback and have passed it on to the relevant team to take a look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team
Posted 9 months ago
Ordered normal size same as one already had far too small Returned and had to pay to return !
Helpful Report
Posted 11 months ago
Hi Tania, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on our operations. We do offer our customers an Easy UK Returns service, please see further information on this on our website: https://www.shockabsorber.co.uk/delivery-returns/ Please let us know if we can offer you any assistance with sizing or style information via email: customercare@shockabsorber.co.uk or you can speak to an expert on our live chat. Thanks, Millie and Shock Absorber team
Posted 11 months ago
Followed the fitting guidelines exactly and the bra didn’t fit. Much too tight have to size up 2 band sizes which from other reviews seems v common. I didn’t check this before unfortunately as I trusted their fitting guide. Have to pay now to return so it’s very poor. Don’t feel very happy
Helpful Report
Posted 11 months ago
Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback. We do offer an Easy UK Returns service on our website: https://www.shockabsorber.co.uk/delivery-returns/. If you need any specific advice on sizing or style information we do offer a live chat service where you can speak to a sports bra expert or you can contact us via email: customercare@shockabsorber.co.uk Thanks, Millie and the Shock Absorber team
Posted 11 months ago
Placed an order Got confirmation order was on the way Then got an email a few days later Sorry item now out of stock so refunding Not the best service to be told your order is confirmed and on the way then to be informed actually no it’s not we don’t have it I could of find elsewhere had I just been told before you took my money that it actually was no longer available Didn’t even get offered alternative colour etc Very poor service and communication
Helpful Report
Posted 11 months ago
My order hasn’t been delivered yet. The actress was wrong. I called and had the address changed but still haven’t received my order.
Helpful Report
Posted 11 months ago
Have worn this make in the past, so I ordered my usual size (36D). The cup size was no larger than a B and I struggled to do the bra up. In addition to paying for delivery, the cost to return it was £7.30. An expensive experience!
Helpful Report
Posted 11 months ago
Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience. We appreciate your feedback on the Classic Support style and will take a closer look into this for future customers. We now have an Easy UK Returns service available to our Shock Absorber customers, please see further details: https://www.shockabsorber.co.uk/delivery-returns/ Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team
Posted 11 months ago
Very small for the size I ordered
Helpful Report
Posted 1 year ago
Hi Marinda, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on the N109 D+ Max Support. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team
Posted 1 year ago
Really odd fit. Not comfortable at all. Very difficult to do the fastening clips.
Helpful Report
Posted 1 year ago
Hi Jotika, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us. We appreciate your feedback on the Multi Support Sports Bra and we have passed this information on to the relevant teams to look into for future Shock Absorber customers. We do to all our customers that this style does size small in the band, so to find your perfect fit that is supportive and comfortable you will need to size up in the band. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team.
Posted 1 year ago
Shock Absorber is rated 4.0 based on 601 reviews