Shock Absorber Reviews

Name: Shock Absorber
Address: Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Shock Absorber, Unit 12, Parker Centre Industrial Estate, Derby, Derbyshire
Rating: 3.99

4.0 Rating 694 Reviews

71 %

of reviewers recommend Shock Absorber

4.0

Based on 694 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I was unable to respond by email as you sent from a no-reply address. I usually prefer not to leave a review unless positive, but this product was a huge disappointment. I am a 34E and do a lot of high intensity exercise. I may as well have been wearing a crop top. A friend actually commented, "Did I forget my sports bra?" I was extremely embarrassed. The fit seemed right, and it was comfortable, but it offered absolutely no support. I tried it twice, the second time with a less impact full activity, but I was too insecure. I ended up donating it when the charity bags came round.”

Helpful Report

Posted 1 year ago

“Placed an order 2 Jul. I’m told it has been dispatched. The tracking number is not recognised by Royal Mail and I haven’t received the goods. No reply to my follow up email either”

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Posted 1 year ago

“Terrible I bought the shock absorber sports bra as in first few pictures, then if you scroll through the pics it chances to a pic of a champion sports bra. Was sent the champion sports bra that I didn’t want.”

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Posted 1 year ago

“I paid for my sports bra weeks ago, it has arrived. I’ve contacted Shock absorber about this, I’ve been ignored. So I’m out of pocket with no bra. Not a happy customer”

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Posted 1 year ago

“Nunca me llegó el pedido que hice y quiero que me devuelvan mi dinero.”

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Posted 1 year ago

“It would have been useful if you made it much clearer that Shock Absorber doesn’t use the same measurements as a bra before an order is made . My Shock Absorber is too small, it’s not a cheap item and it’s a unwearable.”

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Posted 1 year ago

“I have bought shock absorber from wondetbra shop for many years. I bought one online(champion) size is far too small, i always buy the same size, i have not changed, quality is not half as good as previous sock absorber bras and i have noticed the same in on sports direct website for £9.99! I paid £36! In the proccess of sending it back for a refund, howevwr, i dont seem to have an invoice, just despatch note. Wouldnt buy online again”

Helpful Report

Posted 1 year ago

Hi Pauline, Thank you for taking the time to leave us a review. We are sorry to hear that you have had some trouble with the sizing of the bra. Depending on the style, we do recommend going up in the band size. We appreciate your feedback on the quality and will pass this over to our manufacturer. Regarding your refund, please do contact our customer service team at customercare@shockabsorber.co.uk with your query and they will be more than happy to help. Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“The bra didn’t arrive yet”

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Posted 1 year ago

“Ordered a size up as advised still wouldn’t go round looks very flimsy compared to my old one dosent look genuine will definitely returning”

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Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear you have had some troubles with your purchase. Please do contact our customer service team at customercare@shockabsorber.co.uk, with the name of the bra you bought and we would be more than happy to help you through this issue. Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“I was very disappointed that after ordering my sports bra, and finding it was too small, that shock absorber charged £3.15 to return it. I will not be ordering from shock absorber again.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are really sorry to hear about your recent experience with us. The charge is a part of our returns process, but we have passed on this information to our Operations team. If you need any further help with sizing please do contact us at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“Not happy with this bra. Cut into my collar bone and broke the skin and I am unable to run again until it has healed as I have DD sized breasts and bra is the most essential part of my running kit . Would not recommend, sorry.”

Helpful Report

Posted 2 years ago

Hi Rosanna, Thank you for taking the time to leave us a review. We are very sorry to hear about your experience with your purchase. We would love for you to get in touch with our customer service team detailing the bra you brought, so we can solve this issue for you. Please do contact us at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“I'm a size 34, always have been and have been professional measured recently. This was so tight I couldn't wear it and have returned it, but I have not received a refund. I am waiting for someone to respond to my enquiry”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you for taking the time to leave us a review. We are sorry to hear that you were unable to find the right size in the bra you purchased. We hope you have received your refund now and if you would like any further help with additional bra options we would be more than happy to help. Please do contact us at: customercare@shockabsorber.co.uk Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“Very disappointed with the bra’s meant for “high intensity, no bounce for big chest”. The bra’s were the complete opposite and having to pay for the return.”

Helpful Report

Posted 2 years ago

Hi Kela, Thank you for taking the time to leave us a review. We are sorry to hear that the bras you bought did not meet your expectations. If you would like to discuss this further and receive some additional options please do contact us at: customercare@shockabsorber.co.uk and we would be more than happy to help. Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“I have always used these bras but they are now so small in size which is disappointing. Just had to return 2 and need to look for an alternative. A decent quality, well-fitting bra for larger boobs is almost an impossible thing item to find.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear that you have had some difficulty with the sizing of the bras. If you would like to contact us at: customercare@shockabsorber.co.uk, with your size and preferred style we would be more than happy to offer you some more options that would be well-suited for you. Thank you, Naya and the Shock Absorber Team

Posted 1 year ago

“Didn’t fit and it was awkward”

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Posted 2 years ago

Hi Kayley, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and that your sports bra was not fully suitable for you. We appreciate your feedback and it has been passed onto the relevant team to look into. Please let us know if we can offer any sizing/fitting advice via e-mail: customercare@shockabsorber.co.uk, as we are more than happy to help. Thanks, Jayleigh and the Shock Absorber team

Posted 2 years ago

“Too small even though I seized up so had to return would not order again”

Helpful Report

Posted 2 years ago

Hi Zoe, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback, which has been passed onto the relevant team. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Still waiting for items to arrive!”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on this and we have passed this information to our Customer Service team who will take a look into this for you. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“I had to return it. I look forward to the refund”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and I have taken a look into this for you and can see that you have now been refunded for your order. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Not great t- the rubbery plastic adjustable straps at the back have ripped after just one wear. I have had two of these for years and they have lasted well - not such good quality or bad luck? I know I am a 32G but hey that's why I buy these things instead of a cute little pull on.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback and have passed it on to the relevant team to take a look into. Please let us know if we can offer you any further assistance via email: customercare@shockabsorber.co.uk, we would be more than happy to help. Thanks, Millie and the Shock Absorber team

Posted 2 years ago

“Ordered normal size same as one already had far too small Returned and had to pay to return !”

Helpful Report

Posted 2 years ago

Hi Tania, Thank you for taking the time to leave us a review. We are sorry to hear about your recent experience with us and we appreciate your feedback on our operations. We do offer our customers an Easy UK Returns service, please see further information on this on our website: https://www.shockabsorber.co.uk/delivery-returns/ Please let us know if we can offer you any assistance with sizing or style information via email: customercare@shockabsorber.co.uk or you can speak to an expert on our live chat. Thanks, Millie and Shock Absorber team

Posted 2 years ago

Shock Absorber is rated 4.0 based on 694 reviews