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SHO Reviews

4.8 Rating 29,852 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,852 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 21st January 2026
Mairi
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
1645
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Amazing customer service. Responded to emails quickly.The product was delivered on time.
Helpful Report
Posted 11 months ago
I am sorry but I was very disappointed with my flask’s . It does not keep your food warm with just 1 tin of soup . I got told to fill it to the top but to do that I would need 2 tins of soup . So who can eat 2 tins so I am very disappointed.
Helpful Report
Posted 11 months ago
I love all the bottles I’ve bought, getting quite a collection now. I have 2 of the sports bottles Blue & Aqua, of coffee cups Blue & Green & a food flask they are really well made & I’ve found it’s easier to drink more through out the day as they are 660ml I just keep filling it up so much get through at least 3-4 of these. I use the coffee cups every day for Tea/herbal Tea great size. I think I will order a Guzzler next for work!
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Posted 11 months ago
we use the food cup for school lunches - perfect to keep mneals wark, no mess and easy to clean. Spork inside was a surprise and fits perfectly into the lid for easy use.
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Posted 11 months ago
Fast delivery.
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Posted 11 months ago
The lid leaked everywhere the first day I used the cup..I won't even be using it again. Ruined paperwork etc..
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Posted 11 months ago
Bought for my daughter to take hot food to work. It arrived very quickly and in lovely packaging
Helpful Report
Posted 11 months ago
Very disappointed with our bottle considering the price. Purchased for my son who dropped it on the first day of use in the house from his 70cm table and the straw lid shattered. I was told this was normal accidental damage which I think is very unusual - they wouldn’t replace it but offered a small discount! I’ve had cheap £2 bottles last longer than this so I won’t be buying these again!
Helpful Report
Posted 11 months ago
Great customer service. Ordered the wrong colour and emailed to exchange- informed turn around is up to 10 days but I explained I hoped to take it away and replacement received in 5 days ! Very happy with purchase and service.
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Posted 11 months ago
Cant beat stanley stuff ever
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Posted 11 months ago
Love how long it keeps my water cold for.
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Posted 11 months ago
Would not recommend. Mine broke within 3 weeks was not offered a replacement. Another customer with a similar issues did have hers replaced. Poor quality. Very disappointed.
Helpful Report
Posted 11 months ago
Fantastic company and products. We had the food flask from a few years ago so knew the products were great but the new water guzzler is great for keeping water ice cold all day long on holidays and the travel cup with Straw is great for taking hot drinks on long car journeys and to work. I cannot recommend highly enough. Really great products.
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Posted 11 months ago
Literally the only food flasks and cups I’ve ever bought that actually keep my food and drinks hot!! I absolutely love them! Bought one for my partner who works outdoors too so he can have a decent hot lunch and he’s amazed by how much heat they keep in
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Posted 11 months ago
Smashing cup, perfect size for holding a medium from a certain coffee chain...nice to hold, I'm weird like that haha!
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Posted 11 months ago
Poor .leeks very disappointed with the cup
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Posted 11 months ago
Absolutely love these bottles as do the rest of the family! However this new bigger bottle was enjoyed for 4 just days after my sons birthday but he is gutted he has lost it at school!!
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Posted 11 months ago
I use both the water bottle and travel cup and love them both! They keep my drinks super cold/ hot throughout the day would 100% recommend!
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Posted 11 months ago
My 5 year daughter loves her new water bottle. Great to have the option of the straw or screw top. I paid extra to get her name engraved on it , only thing is that it's not that visible. Other than that I can't fault it.
Helpful Report
Posted 11 months ago
I purchased the coffee travel mug it leaks everywhere when I contacted customer service they advised it was splash proof and not leak proof. When I asked if there was any different lids I could use they advised I could purchase the straw lid. Completely unusable and waste of money.
Helpful Report
Posted 11 months ago
SHO is rated 4.8 based on 29,852 reviews