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SHO Reviews

4.8 Rating 29,846 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,846 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 21st January 2026
Mairi
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
1645
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Great products, work exactly as advertised hot drinks remain hot cold remain cold. Would recommend .. the problem now is how many is too many ☺️
SHO 5 star review on 31st January 2025
Helpful Report
Posted 11 months ago
Love the cup, size, colour
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Posted 11 months ago
Had guzzler 950ml and 1tr water bottles. Great for increasing liquid intake and have hot drinks when cold.
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Posted 11 months ago
Lovely designed cup, but for me an alternative lid would be appreciated. Arrived well packaged and on time.
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Posted 11 months ago
Great company to deal with.
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Posted 11 months ago
Love SHO products
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Posted 11 months ago
Cup broke in 2 weeks of a €25 bottle. Costumer service is rubbish. Do not recommend it at all
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Posted 11 months ago
Very disappointed. Unless it's filled to the absolute brim, my food ends up lukewarm. (A standard tin of soup won't fill it). I even preheated it for an hour before filling, and did all the tinfoil nonsense they suggest on their Facebook page. I informed them after the first use, only to be told no refund if its been used. Unless you're happy to send it back for 'testing' which will be completely subjective, and probably have it returned to you. How does the customer 'prove' there's a fault? No protection for the Consumer if you're unhappy with it - be very aware before buying!! I'm having to put this one down to experience.
Helpful Report
Posted 11 months ago
My partner has tried several thermal cups without success. SHO cup kept her drink kept warm until her midday top up. Well done.
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Posted 11 months ago
I have various SHO products and they all work wonderfully. Service has been exceptional.
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Posted 11 months ago
Love my new bottle. Was shocked how long it keeps drinks really cold
Helpful Report
Posted 11 months ago
I was disappointed with these cups. I was expecting my coffee to be piping hot but this was not the case .
Helpful Report
Posted 11 months ago
It was bought as a gift, recipient was absolutely delighted with it
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Posted 11 months ago
Best food flask I have owned. Fill it up 7am. 12.30 still piping hot
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Posted 11 months ago
Loved my product so much , keeps food hot and is easy to carry, value for money and comes in bright trendy colours so I recommend this product .
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Posted 11 months ago
Brilliant flask for my soup, fab customer service
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Posted 11 months ago
Great products drink cups &bottles do what they say & dog bowls are best I have used
Helpful Report
Posted 11 months ago
Made my porridge scalding hot at 0500 in morning and went to eat it at 0930 and it was barely lukewarm. Not happy at all,
Helpful Report
Posted 11 months ago
Great grandson loves his new dinosaur cup ordered and delivered quickly
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Posted 11 months ago
Hot for a while,my daughter loves it.
Helpful Report
Posted 11 months ago
SHO is rated 4.8 based on 29,846 reviews