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SHO Reviews

4.8 Rating 29,923 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 26th January 2026
Lyn
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
1645
Anonymous
Anonymous  // 01/01/2019
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I got a bottle and it came quickly and it’s great it stays cold for ages even when it’s hot outside. I love the colour as well . Would really recommend!!
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Posted 1 year ago
Great customer service. Need to keep an eye on QA but very responsive. Products always good.
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Posted 1 year ago
I bought an XL bottle for my partners birthday present, it arrived dented. Although I emailed SHO I haven’t heard anything over a week later. I’ve had to give the dented bottle to my partner now because the birthday has arrived!
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Posted 1 year ago
This may not be the usual review for SHO bottles but!! Looking for a invalid mug for my husband, they all screamed hospital/ care home. Then I got a preview of the new drinks bottle and put an order in straight away. Ideal as it keeps his hot drinks drinkable all day and I use the guzzler bottle for his cold drinks. As he needs to drink 2 litres daily the combination of the two bottles nearly achieves this. Also the straw and slide lid both save a lot of cleaning up of spilt fluid. Thank you.
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Posted 1 year ago
An amazing order once again, these bottles and mugs are just amazing…. Thank you !!
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Posted 1 year ago
Lovely and large. Only used for hot drinks so far and it keep it hot for hours. Only been using it at work. Only fault with the new larger mugs is that the bottom is too wide for car cup holders, otherwise perfect
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Posted 1 year ago
I always buy any bottles or tumblers from Sho- they have an excellent customer service and good quality products that genuinely last. Mine are taken to the gym and have a hard life, but keep going!
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Posted 1 year ago
SHO are a great company to deal with. Customer service is so good 😊. The products are superb. A company who really cares. I now have a couple of food flasks, drinks bottle and tumbler. Beautiful colours. Great product
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Posted 1 year ago
Ordered 2 food flasks for melon and salad. Keeps them cool right through the day. One flask came and the fork holder has snapped off. Contacted them and customer service was excellent. Replaced within a week.
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Posted 1 year ago
I have multiple SHO products and SHO is always my first choice as the products last better than more expensive brands I have tried in the past.
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Posted 1 year ago
Really lovely produces. Daughter loved her new water bottle for work. Now all the others at the care home want one including some of the residents.
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Posted 1 year ago
Very quick delivery and kept update
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Posted 1 year ago
Lid not leakproof
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Posted 1 year ago
I love all my products, colours are vibrant, keeps my water cool for a very long time. Very happy 😁
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Posted 1 year ago
Brilliant
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Posted 1 year ago
Lovely bright colour, bought to put in my bag whilst out shopping, doesn't leak, keep my water cold, looks nice. Got fed up with carrying or buying water in plastic, they would leak akso obviously plastic is not a good vessel for water during hot weather, safe to leave in my car and safe to drink without fear of contamination, warm water/juice us not pleasant. Very happy with style and ease of drinking from, have bought 2 as felt husband needed one. Now thinking of buying a larger one
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Posted 1 year ago
I love my new tumbler , the colour and size are perfect however the only thing that lets it down is the straw, it smells and tastes of plastic. I have tried soaking it in a solution of bicarbonate soda and water but smell and taste still remain. I will persevere and hope it wears off as I love my tumbler so much.
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Posted 1 year ago
My bottle was delivered quickly and just in time for my holiday
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Posted 1 year ago
Have had a few items from sho and have always been pleased with them. I purchased the nre XL tumbler but had to send it back due to and issue with the handle. I'm currently waiting for a replacement so fingers crossed it will be okay
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Posted 1 year ago
Brilliant postage. Managed to get a gorgius design bottle in the outlet sale. Wasn't 100% on spending full price. But really happy with my bottle. Brilliant size, great for taking in my handbag. Keeps my water cool. Will defibe purchasing a coffee cup for the colder months to come. Great delivery and updates on delivery process.
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Posted 1 year ago
SHO is rated 4.8 based on 29,923 reviews