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SHO Reviews

4.8 Rating 29,772 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,772 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 13th January 2026
Emma
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
SHO 5 star review on 12th October 2025
Sharon Stringwell
1644
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
The service and speed of delivery was great
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Posted 5 months ago
The quality of these bottles are amazing. So also are the staff. My first bottle arrived with a small dent in the bottom. I reached out to someone on the team and there was no hesitation to get me a replacement sent out. Amazing customer service thank you
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Posted 5 months ago
Love Sho , have 3 with another ordered !
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Posted 5 months ago
I now own 2 products and adore both. They are supreme in keeping things hot and cold which i love for journeys in the summer. I have the guzzler and the xl tumbler and couldn't live without them now. I will be adding to my collection.
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Posted 5 months ago
Love the versatility of the newt bottle. Customer service is exceptional and I would recommend SHO to everyone.
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Posted 5 months ago
Great bottle fab price so happy I got my child it think I may get myself one now too love the colour thank you
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Posted 5 months ago
Great bottle and really does keep water cold , Good size and beautiful colour.
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Posted 5 months ago
Different sizes are useful. Larger ones for strenuous sports activities and smaller ones for packed lunch drink when a big drink isn’t needed.
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Posted 5 months ago
Obsessed, comes everywhere with me! I have a water bottle and coffee cup, my husband has a water bottle and our toddler has two water bottles.. literally can’t get enough. Love that even sat around a pool in 30 degree heat I can still slowly sip on my ice cold water and it stays cold for hours!
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Posted 5 months ago
Great products with excellent customer service
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Posted 5 months ago
Very pleased with this item.
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Posted 5 months ago
Very good product keeps water freezing for 12 hours
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Posted 5 months ago
Kept my cold drink lovely and cold. Used the atraw on my new Newt. Love my SHO items
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Posted 5 months ago
Love love love my Tumbler. Such good quality. It has been a lifesaver in the recent heatwave. I filled it up with icey water, left it in my boiling hot car for 3 hours and the water was still lovely and freezing cold. Its so stylish too. Love the retro colours. Best purchase I’ve made this year. Had to buy my husband one also as he kept stealing mine!
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Posted 5 months ago
I love Sho! We have we’ve got 6 items in our house and I use them regularly. Brilliant customer service too!
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Posted 5 months ago
I saw an advert for the Newt and loved the idea of a straw bottle that you can clean EVERY part! I watched the videos, I liked what I saw, I purchased the bottle! I’ve been using it for around 2 weeks now and it’s fabulous! There are no nooks and cranny’s I can’t clean, it keeps my drinks icy cold (the way I like them) and is robust enough to take everywhere. The price, I feel, is fair for what you get, another well known brand would be more the £40 for a bottle with a screw top lid and a straw lid, I know this as I have a few of them myself. So £35 is a good price. I do have one slightly negative view, the size. For around the house and out and about the 500ml is perfect, I do however prefer a bigger bottle for work. I would love to see the Newt in larger sizes, 750ml or even 1lt, that would be great. That is my only gripe, that it’s not big enough to take to work. But it is still being used daily at home where I can refill till my hearts content! Well done SHO on a fantastic new concept for a straw bottle, I am truly loving mine! Oh and the ability to personalise it was an added bonus, I love having my name on things 😊 Keep up the great work 😁
SHO 5 star review on 15th July 2025
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Posted 5 months ago
A great brand with a positive media strategy :-)
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Posted 5 months ago
I bought the new Newt Waterbottle alongside a Guzzler in 1.9l. The Guzzler is now my goto bottle, keeps everything chilled for a long time and so easy to clean! The new Newt bottle is sleek and the green colour makes it so different from others so theres no potential for an office mixup! The only improvement potentially needed if any is that the Newt bottles lid is somewhat loose, meaning leakage is a potential when using the straw lid specifically and you have to be certain to make sure its upright if putting into bags. This being said its an amazing company and I will be shopping again.
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Posted 5 months ago
Me & my husband ABSOLUTELY love our SHO water bottles... They keep our water soooo chilled and the carrier handle makes it so handy to take out and about. Highly recommend 👌
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Posted 6 months ago
Sho is good, order arrived very quickly and the staff were very helpful when i told them I didn't get my straw cleaner in the first delivery.
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Posted 6 months ago
SHO is rated 4.8 based on 29,772 reviews