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SHO Reviews

4.8 Rating 29,880 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,880 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 25th January 2026
Amanda
SHO 5 star review on 25th January 2026
Helen
SHO 5 star review on 25th January 2026
Helen
SHO 5 star review on 22nd January 2026
Anonymous
SHO 5 star review on 21st January 2026
Mairi
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
1649
Anonymous
Anonymous  // 01/01/2019
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I love all my Sho products. I have so many of them. Aside from being so useful the designs are beautiful. I started giving as a gift last year.
Helpful Report
Posted 1 year ago
Good quality
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Posted 1 year ago
I now have quite a collection of SHO bottles/flasks and can highly recommend them all. I have a food flask, small bottle, large bottle with straw lid (love this one as it has a bee print on it!), sports bottle, Calyx mug, Fortis flask and I've recently added a Pacto mug. They're all very useful and regularly used, especially handy when away camping. I like the bottle brush and cleaning powder too, which keeps them all sparklingly clean. Thank you team SHO!
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Posted 1 year ago
Broke my nail trying to get the top off. Far too stiff No suitable instructions with the product. What's it for? Absolute waste of money!
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Posted 1 year ago
Bought 2 of these for my kids packed lunches as the colder days need hot lunches and they don't like the school soup and hot options. So far, we are very impressed! The kids have had hot soup and hot pasta for lunches and they've been delighted!!! We are trying out hot chocolate next week too😆 I love the design, love the spork, the lid/bowl, the carry strap, the size fits into their bags perfectly- there are no negatives! Just a great product and well worth the investment!!!
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Posted 1 year ago
Good company with excellent products and i would recommend to anyone that is in need of a flask/ water bottle of great quality to buy from SHO
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Posted 1 year ago
I am a year round sea swimmer, so it is important to me to have a good thermal cup for a warm drink after dipping. The SHO cup is wonderful, it keeps my drink really hot, even without warmimg the cup before filling it with a hot beverage. It has a good non drip lid and is easy to drink from without the lid. I wondered if the push down lid would keep my drinlk hot and it did. I like the dusky pink colour and the great packaging. I have bought two more for my husband and daughter for Christmas.
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Posted 1 year ago
I have a number of SHO products and they are truly brilliant
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Posted 1 year ago
All products I have had are quality products. Prices are very reasonable and response time from ordering to receiving is very quick . Thank you
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Posted 1 year ago
Love my flask - everyone now has one for Christmas lol
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Posted 1 year ago
My wife bought me this for when I’m in my truck, I’m not a fan of online purchases but I have to say, this is an amazing piece of kit, I did a test yesterday, I heated as per the instructions and the contents remained hot for just under 11 hours. If you haven’t got one, you need one.
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Posted 1 year ago
Great service , would highly recommend Sho to anyone . I bought the Sho bottle and straw lid for my daughter for her birthday , she was so pleased and loved the colour . Will definitely buy again
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Posted 1 year ago
Brilliant product my wife loves it
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Posted 1 year ago
Bought these coffee cups for the preschool as the promotion suggested a good gift for teachers!! They are not good. The lids are not secure which was the whole reason for buying. Also consider whether they are for male or female as they are very wide for a female hand. Unable to return even though unused as we had rinsed ready for use. This was when we realised the lid is not safe for our use. Please consider carefully before purchase. Lovely colours though. Water bottles are perfect.
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Posted 1 year ago
Sick and tired of your emails asking for feedback. I won’t be ordering again if you continue
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Posted 1 year ago
Love my sho ,it keeps hot for when I make in the morning to my lunch time
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Posted 1 year ago
Compact, powerful, stylish, love my SHO.
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Posted 1 year ago
Products looked great- packaging, how it looked etc
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Posted 1 year ago
Had many travel mugs but this was the best very sturdy and kept my tea hot for hours plus is a lovely large size I might have to get another one for when we go camping
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Posted 1 year ago
I love my assorted coffee cups and water bottles, and they get positive comments wherever I go. They keep my coffee beautifully hot for ages 😊
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Posted 1 year ago
SHO is rated 4.8 based on 29,880 reviews