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SHO Reviews

4.8 Rating 29,915 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 29,915 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 26th January 2026
Lyn
SHO 5 star review on 14th January 2026
Kate
SHO 5 star review on 28th November 2025
Kristen
SHO 5 star review on 16th November 2025
Millicent
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 9th November 2025
Marnie
SHO 5 star review on 24th October 2025
Stuart
1645
Anonymous
Anonymous  // 01/01/2019
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A great company with fabulous products
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Posted 1 year ago
Great products, Nice after sales and excellent prices.
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Posted 1 year ago
Great online company. Delivery on time and quick. I have bought lots of products from SHO, all excellent . Especially the Flexi, it is so good for keeping coffee piping hot at work! I bought one for my husband too! All the products make great gifts, so many styles and colours. Highly recommend this company.
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Posted 1 year ago
Fantastic service and product, fast delivery. You really do get what you pay for with these products
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Posted 1 year ago
Like to have my bottles !! I ordered on the 11th august for my kids for school and after lots of backwards and forwards and having to chase sho through social media messages and customer support. It turns out that my order never left and had gone missing. I was told it was reordered on sept 3rd still waiting for bottles !
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Posted 1 year ago
Excellent. Love My bottle 👍🏻🤗
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Posted 1 year ago
Love both my coffee cup and flask. Keeps my coffee hot for hours
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Posted 1 year ago
Slow despatching goods to courier but no problem once they got them, Kept drinks nice and cool all day on the beach so I’m sure they’ll cope with trips to the gym when we get back!
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Posted 1 year ago
I love my Sho bottle. It goes everywhere with me and keeps my water cold even on the hottest day. Not only practical but looks great aswell. I've also bought them for friends and family, who all say the same.
SHO 5 star review on 8th September 2024
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Posted 1 year ago
Seems like a nice company. Quick delivery and easy to order.
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Posted 1 year ago
Purchased 2 of these bottles for my 3 year old daughters thinking they were leak and spill proof as is stated on the website. These bottles are not leak or spill proof They spill all down the front of the kids once they tilt them to drink from them and they have leaked all over my sofa when left lying down. I got into the company and they have just given excuse after excuse! They don’t want to know. Have even said that it is recommended to hold the bottles upright when drinking from them. Tell that to a 3 year old. Do not waste your money on these bottles Hugely overpriced and useless product along with useless customer service The company have now gone and blocked me from their facebook page because I left negative reviews Great customer service!!! NOT
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Posted 1 year ago
Love the bottle. Perfect for my 6 year old. We ordered the knight pattern. Only let down is that his name was engraved over the pattern which makes it difficult to spot. Just 1 cm lower, like the logo on the other side, and his name would be visible.
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Posted 1 year ago
Top of the top products! I got 3 bottles for my toddler and the quality is absolutely outstanding, bottles have beautiful design, are very sturdy, an extremely important one - easy to clean which is the biggest advantage for me along side beautiful look. I would highly recommend it to anyone hesitating - you will love this product!
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Posted 1 year ago
Best water bottle ever! I’ve stays as ice for over 12hours.
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Posted 1 year ago
Don't hold enough water for me, got a bigger one in Costco
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Posted 1 year ago
Very happy with my bottle, I bought one for me and one for my daughter. It doesnt leak and looks great. I really like that you can fully clean the bottle.
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Posted 1 year ago
Amazing product, amazing customer service. Highly recommend
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Posted 1 year ago
Superb customer service. I had an issue and SHO went above and beyond to sort things out. The products are great too!!!
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Posted 1 year ago
Fantastic customer service. There was some confusion with the text I had put for the engraving so they made sure everything was correct before it was done. I thoroughly recommend the company and their products.
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Posted 1 year ago
Love my water bottle, and my mum loves her mug also, wont stop showing it off
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Posted 1 year ago
SHO is rated 4.8 based on 29,915 reviews