SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.79

4.8 Rating 28,827 Reviews

95 %

of reviewers recommend SHO

4.8

Based on 28,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

Tell us how SHO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

1620

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I really wanted to have this mug, I also have a bottle for my daughter and it's great. however, the cup is broken inside and the glass rings when I move the cup. I'm disappointed”

Helpful Report

Posted 1 year ago

“Great products, both in quality and price.”

Helpful Report

Posted 1 year ago

“I have just had the Pacto and the sipper lid. I love the colour and the way it keeps things hot but, it can be difficult with the sipper lid to actually drink things safely, I have tipped the drink on myself a number of times.”

Helpful Report

Posted 1 year ago

“Good quality. & excellent customer service.”

Helpful Report

Posted 1 year ago

“My daughter tried the flask for the last week and she informed me that it kept her food nice and warm! She is enjoying having nice homemade meals at school. She also loved her water bottle and has been getting lots of compliments from her peers.”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) We're thrilled to hear that your daughter is enjoying her SHO products and that they're working well for her! If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day! Ellie

Posted 1 year ago

“Fast delivery with sustainable packaging. Overall I rate the brand”

Helpful Report

Posted 1 year ago

“Love the colour of my new flask. The only thing that losses it a star is Sho promised a spoon option for left handers.”

Helpful Report

Posted 1 year ago

“Very happy with the quality and packaging of the items that I have bought they are going to make a lovely present Only disappointment I have is that after receiving what I had ordered I received a email to say that the drinking add on for 1.5 ltr bottom was now coming as standard If I had read anywhere on the web site of these changes I would have held back from buying Other than that I am very happy with delivery etc too”

Helpful Report

Posted 1 year ago

“These are great bottles for kids, the plastic straw tops are not as strong as the screw on tops and so I’ve had to replace them a few times as toddlers can be hard on them. Apart from that really like them.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO bottles! I'll be sure to pass your feedback regarding the Straw Lid along to our design team to see if there's anything we can do to improve them in the future :) If there's ever anything we can do to help, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 1 year ago

“Great bottles and great colours. Chuffed as brought in the sale. Yet to use them, but looking forward to seeing how good they are.”

Helpful Report

Posted 1 year ago

“I love my sho products, the unique designs and the fact they really do keep my drinks either hot or cold! My only complaint is the lids that the pacto and callix come with - I need to transport my drinks from home to work and hadn’t realised they weren’t non-spill so now need to spend another £11 on lids!”

Helpful Report

Posted 1 year ago

“Lovely bottles 😀 which will make super presents. They are beautiful and it's good to feel one is using ecologically sound items. I also bought a mystery box with which I was pleased 😁 and I would have bought more of them. I was somewhat disappointed ☹️ by the packaging of 17 bottles......the brown paper package was damaged and encased by a Post Office plastic bag and nothing was missing. I actually sent you the packaging back to receive no acknowledgement from you. The attitude of those answering my emails was just about querying whether I had a 'real' complaint as nothing was missing. I've reduced my stars to 4 because I value good customer service. I just wanted you to acknowledge that your packaging was poor, and to recognise that I expected you to take care of nearly £300 pounds of goods that I bought from you.”

Helpful Report

Posted 1 year ago

“Great pacto cup does exactly what it claims to do.”

Helpful Report

Posted 1 year ago

“Bought a few of your products for myself and presents really good plus told few friends who are really pleased”

Helpful Report

Posted 1 year ago

“Good but wrong colour sent. Too much hassle to send back.”

Helpful Report

Posted 1 year ago

“Love my new bottle , design 👍”

Helpful Report

Posted 1 year ago

“My bottle arrived promptly and is really pretty, although I bought it for a 2 day festival last weekend I didn't have chance to try it! It also arrived with a free straw. Thank you!”

Helpful Report

Posted 1 year ago

“Love the bottle but the colour of the lid to drink out of is awful thought I ordered a black one”

Helpful Report

Posted 1 year ago

“Great surprise box bundle, all contents are going to be really useful and of a good quality.”

Helpful Report

Posted 1 year ago

“Lovely keeps my drinks cold and lasts me all day long.”

Helpful Report

Posted 1 year ago

SHO is rated 4.8 based on 28,827 reviews