SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.78

4.8 Rating 29,844 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1645

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely items, I’ve ordered 5 items so far, all different products and am so impressed. Will definitely order more. Customer service is also amazing.”

Helpful Report

Posted 11 months ago

Hi Louise, Thank you so much for your fantastic review and for being a returning customer! We’re so happy to know you’re enjoying your SHO products. Your continued support truly means the world to us :) If there's anything we can assist you with in the future or if you have any questions, don’t hesitate to reach out at support@shoreusable.com. We’re always here to help! Wishing you an amazing day ahead! Best wishes, Ellie

Posted 11 months ago

“Beautiful products, we have water bottle, coffee mugs and food flask and they all are excellent.”

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Posted 11 months ago

Hello Rachael, Thank you for the glowing review! Your feedback means so much to us. :) If there’s ever anything we can do to assist you or if you have any questions, please don't hesitate to reach out at support@shoreusable.com. Wishing you a fantastic day! Best wishes, Ellie

Posted 11 months ago

“Love this company! They do exactly what they say they would”

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Posted 11 months ago

Hi Lindsey, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 11 months ago

“All I can say is best cup ever”

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Posted 11 months ago

Hey Amanda, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Ellie

Posted 11 months ago

“Lovely bottles, great quality and surprisingly lighter than expected.”

Helpful Report

Posted 11 months ago

Hey Mina, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Ellie

Posted 11 months ago

“Fast delivery very easy to order from would definitely recommend”

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Posted 11 months ago

“Love these bottles a have few now.”

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Posted 11 months ago

“The xl tumbler is one of the best mugs for keeping drinks hot .I would buy again”

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Posted 11 months ago

“Love mine so much ,”

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Posted 11 months ago

“Cup is great at holding temperature, love the leopard print design. One thing I don’t love is the lid. I only have herbal tea and no sugar but drink gets stuck in the slider part of the lid and it is almost impossible to open and close at times. Also doesn’t feel hygienic as it is difficult to clean. I have started using the straw and straw lid because of this but really doesn’t feel right drinking a hot drink through a straw but the lid, spout and slider is a design flaw in my opinion.”

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Posted 11 months ago

“Bought a Pacto and an extra lid to replace a very old clear one that had split years ago. The new pacto lid is an improvement as you can seal it completely. Fantastic! Delivered promptly”

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Posted 11 months ago

“When coffee in my cup and lid screwed on it leaks . In moving car”

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Posted 11 months ago

“Ordered an XL Tumbler after researching brands for months. Absolutely lush, wish I ordered it before. The lid is so easy to take on and off. It's not oversized like some tumblers. Such fabulous quality on a really good price point in comparison to other brands!!!”

Helpful Report

Posted 11 months ago

“Fast delivery. Excellent quality 👍🏻”

Helpful Report

Posted 11 months ago

“Great products, sturdy and functional. The claims are a little ambitious - drinks do not stay ‘hot’ for six hours but do stay hot for longer than other mugs or cups. The designs are nice and I got a great offer with the straw lid with mine. I would probably buy another product but I’ll be aware what the limitations are.”

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Posted 11 months ago

“Lid doesn’t fit slips up”

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Posted 11 months ago

“I like the colour and it's so portable. So unique.”

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Posted 11 months ago

“i bought the reusable sports bottle that said it keeps drinks hot for 12 hours . very very poor as drink isnt even still hot after 2 hours despite pre-wrming the bottle . i have a £3 one that keeps it hotter for a lot lot longer”

Helpful Report

Posted 11 months ago

“I purchased the XL tumbler in neon nostalgia and I love it! Looks amazing and keeps drinks hot and cold forever (well, a long time!!) Getting compliments everywhere I take it. Fantastic!”

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Posted 11 months ago

“Finish looks good, doesn’t seem to leak and keeps drinks cool over the course of the day. Mine has developed a metallica sounding jingle after a few days of use - sounds like something has dislodged inside the flask.”

Helpful Report

Posted 11 months ago

SHO is rated 4.8 based on 29,844 reviews