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SHO Reviews

4.8 Rating 30,254 Reviews
94 %
of reviewers recommend SHO
4.8
Based on 30,254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Read SHO Reviews
Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

Write Your review

SHO 5 star review on 7th March 2026
BERNIE
SHO 5 star review on 7th March 2026
BERNIE
SHO 5 star review on 7th March 2026
BERNIE
SHO 5 star review on 3rd March 2026
Lachlan
SHO 5 star review on 22nd February 2026
Fiona
SHO 5 star review on 17th February 2026
Andrea
SHO 5 star review on 17th February 2026
Andrea
1653
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Love the cups and bottles.
Helpful Report
Posted 3 months ago
Hey Sue, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie
Posted 3 months ago
Not used the food flasks yet, as they are Christmas presents but they look and feel sturdy and great colours. The customer service is brilliant, quick response when I emailed them and really helpful when I decided to swap the flasks for a different size.
Helpful Report
Posted 3 months ago
Hi, Thank you so much for the fantastic review! It is truly appreciated, and if you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk. We're here to help you! :) Best wishes, Hollie
Posted 3 months ago
Bought for my 20 month old granddaughter and she loves using it with the straw 🥰 Great product.
Helpful Report
Posted 3 months ago
Hey, Thanks so much for the 5 stars! We’re so pleased your granddaughter is happy with her order. Let us know if there’s ever anything we can help with! Best wishes, Hollie
Posted 3 months ago
I was going to give 5 stars, but the reason I didn’t was because I ordered 3 of the children’s bottles and 3 of the lunch bags to match. Now when they arrived the one I got for the little girl was covered in dust and wasn’t exactly clean.
Helpful Report
Posted 3 months ago
Never again will my morning coffee go cold in the office!
Helpful Report
Posted 3 months ago
Hi Michelle, Thanks so much for the 5 stars! We’re so pleased you’re happy with your order. Let us know if there’s ever anything we can help with! Have a lovely day, Hollie
Posted 3 months ago
Excellent customer service, had an issue with my item and it was resolved straight away
Helpful Report
Posted 3 months ago
Hi Michelle, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Hollie
Posted 3 months ago
parcel did not arrive, sho sent a replacment very quickly excellent service and customer service
Helpful Report
Posted 3 months ago
Hi, Thanks ever so much for taking the time to leave a review, it really is appreciated :) If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have a lovely day, Hollie
Posted 3 months ago
Great product, love the design & colours
Helpful Report
Posted 3 months ago
Hey Tina, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 3 months ago
Ordered two for my neices and had their names engraved. Arrived in beautiful containers excellent quality, so pleased. Even with the personalisation arrived very quickly informed at all stages of process.
Helpful Report
Posted 3 months ago
Hey Tracey, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie
Posted 3 months ago
Great little cup. Nice design too
Helpful Report
Posted 3 months ago
Hey Neil, Thanks so much for the review, really is appreciated by us here at SHO! Hope you have an awesome day :) Best wishes, Hollie
Posted 3 months ago
Love my bottle can carry in my handbag and no spills keeps my drinks cold for hours very happy I’ve also got the newt in pink and that 1 is brilliant keeps my drinks fizzy and cold for hours very happy with both bottles
Helpful Report
Posted 3 months ago
Hi Tina, Thank you so much for the fantastic review! It is truly appreciated and I love that you enjoy your products! If you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk. We're here to help you! :) Best wishes, Hollie
Posted 3 months ago
Bought my grandson one to use for nursery as he liked mine. Was disappointed that the straw open & close was so stiff he couldn’t operate it himself and therefore no good for the purpose. Can’t remember mine being so difficult to open & close.
Helpful Report
Posted 3 months ago
These are the best water bottles ever Just wonderful thank you
Helpful Report
Posted 3 months ago
Hi Liz, Thank you so much for the fantastic review! It is truly appreciated, and if you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk :) Best wishes, Hollie
Posted 3 months ago
Good quality ….looks good .:::.it’s a name that you can trust ….very happy with purchases!
Helpful Report
Posted 3 months ago
Hi Rhianydd, Thank you so much for taking the time to leave a review. Your feedback is truly appreciated and means a lot to us :) We're thrilled to hear that you're loving your SHO products! If you ever need any assistance in the future or have any questions, please don't hesitate to reach out to us at support@shoreusable.com. Wishing you an incredible day! Hollie
Posted 3 months ago
I have a few items from SHO, all hard wearing.
Helpful Report
Posted 3 months ago
Hi Catherine, Thank you for taking the time to leave a review and for being a returning customer :) We appreciate you! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie
Posted 3 months ago
Great size, keeps drinks cool, great straw system and fabulous colours.
Helpful Report
Posted 3 months ago
Hey! Thanks so much for the 5 stars and for the review, we really appreciate hearing feedback! If you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com :) Best wishes, Hollie
Posted 3 months ago
Bought as a present so it hasn’t been used yet. The quality looks good and it arrived on time.
Helpful Report
Posted 3 months ago
Hi Helen, Thanks for the 5 stars and for taking the time to leave a review :) I hope they love their order when they get it but if you ever have any questions or issues pop us a message on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie
Posted 3 months ago
Love the products. I have at least 5 bottles, cups etc. Best of all is the customer service I have received from Sho. Small issue with a lid that was responded to via email very quickly and in a very polite manner from all who were involved. Then replacement valves posted and lid replaced very quickly at no cost to me. I will be sure to keep using Sho and recommend to friends and family. Thank you Sho, excellent all round.
Helpful Report
Posted 3 months ago
Hi Charlotte! Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Hollie
Posted 3 months ago
Absolutely delighted! My soup was still piping hot 👌🏻 I’ve already ordered another 2 to put in with Christmas presents.
Helpful Report
Posted 3 months ago
Hi Nicola, This is great! I love that you are enjoying your products and I hope the recipients of the gifted Food Flasks will too :) Thank you for taking the time to leave a review, we appreciate it! If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. Have a great weekend :) Hollie
Posted 3 months ago
My husband loves his food flask. Great design and quality
Helpful Report
Posted 3 months ago
Hey, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Hollie
Posted 3 months ago
SHO is rated 4.8 based on 30,254 reviews