SHO Reviews

Name: SHO
Address: 3-5 Horsley's Fields, King's Lynn, Norfolk
Rating: 4.78

4.8 Rating 29,840 Reviews

94 %

of reviewers recommend SHO

4.8

Based on 29,840 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

support@shoreusable.com

Location:

3-5 Horsley's Fields,
King's Lynn
Norfolk
PE30 5DD

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1645

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have a couple of bottles and have bought various sizes for my grandchildren which are really good for school. They are all excellent quality I have taken mine abroad when temperatures are very hot and my water is still cold so they work brilliantly. I recommend sho bottles to everyone.”

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Posted 11 months ago

“Excellent company to purchase from. Good customer service & quick prompt delivery”

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Posted 11 months ago

“Not used as yet ,we going on a cruise to Alaska later in the year so have purchased for that (I like to be organised ) but bottles look great .”

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Posted 11 months ago

“I absolutely love my new thermos cup. The fact it fits in a cup holder and has a straw and closable lid are fantastic features. It keeps my drinks hot for hours and the bright, fun colours are brilliant! And the anti slip base is really helpful too. I would highly recommend Sho to anyone interested in getting a high quality and affordable thermos.”

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Posted 11 months ago

“I had an XL tumbler for Christmas and love it. Love the range of products and they feel well made. Am definitely looking to buy again...maybe the food flask next”

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Posted 11 months ago

“Love this product - received lots of compliments about it. Website was easy to browse and purchase from. The product bought is of a high quality. I am very happy with my purchase and would definitely buy from SHO again”

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Posted 11 months ago

“Seems like a good reliable company and they reply to communication promptly”

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Posted 11 months ago

Hey Gillian, Thanks so much for your kind review! It really means a lot :) If there is ever anything we can do for you, please pop us an email over to support@shoreusable.com. I hope you have an amazing day, Ellie

Posted 11 months ago

“I love all the Sho bottles. Have got tneir water bottle and I have also bought them for several other people. So handy with the straw top too. I also have a soup flask which is great too. I would definitely recommend.”

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Posted 11 months ago

Hi Linda, Thanks ever so much for taking the time to leave a review, it really is appreciated :) I'm so happy to hear you're getting on so well with your SHO products! If there's ever anything we can do to help in the future, or if you have any questions, please pop an email across to support@shoreusable.com :) Have an awesome day, Ellie

Posted 11 months ago

“Ordered a drinking bottle 💗 arrived quickly ,packaging amazing x”

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Posted 11 months ago

Hi Diane, Thanks so much for your lovely review! We really appreciate it :) I'm so glad you're getting on so well with your new bottle. It really makes everything we're doing worthwhile when we receive feedback like yours. If there's ever anything we can do to help in the future, please let us know :) Have a lovely week, Ellie

Posted 11 months ago

“The size of the bottles & the choice of colours & sizes. Quick & easy to order & got a discount”

Helpful Report

Posted 11 months ago

Hi Joanne, Thank you so much for the fantastic review! It is truly appreciated, and if you ever have any questions or concerns, please don't hesitate to reach out to us. You can send us a message on our Facebook page or email us at support@shoreusable.co.uk. We're here to help you! :) Best wishes, Ellie

Posted 11 months ago

“Brought the hand bag size. Perfect size love it.”

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Posted 11 months ago

Hey Sharon, Thanks so much for your lovely review! If there is ever anything we can help with don’t hesitate to contact us on our Facebook page or email us at support@shoreusable.com Best wishes, Ellie

Posted 11 months ago

“Got matching bottles with my bestie. I love it to bits! I drink 3 litres a day and it makes it easy to monitor. I’m totally gutted that it doesn’t fit in my drinks holder in the car tho.”

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Posted 11 months ago

Hi Chloe, A huge thank you for your kind words and thoughtful review! We're so glad to hear you're enjoying your new Guzzler! It definitely is a game changer for helping you meet your hydration goals :) If you need any help or have questions in the future, just give us a shout at support@shoreusable.com. We’re here for you! Have an amazing day! Best wishes, Ellie

Posted 11 months ago

“I recently received my order of the smaller water bottle. I bought it as a handbag size as I have work across several location and wanted something manageable in size. It’s great and several colleagues have admired it and planning to order themselves. In addition to this I contacted Sho regarding my food flask and a fault with the lid, they replaced the broken seal and sent it to me super fast. Love Sho products”

Helpful Report

Posted 11 months ago

Hi Angela, Thanks so much for your kind and lovely review! I'm so pleased to hear that you're getting on so well with your new bottle! The 260ml size is definitely ideal for handbags, isn't it? I'm also pleased to hear that our support team could help with your Food Flask issue! If you ever need anything, don’t hesitate to reach out to us via Facebook or email at support@shoreusable.com. Have an awesome day! Best wishes, Ellie

Posted 11 months ago

“These bottles are great - they really do keep things cold for 34 hours (not tried them for keeping things hot). Such pretty colours and easy to clean as well”

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Posted 11 months ago

Hi Jan, Thank you so much for your awesome review :) I'm so glad to hear that you're loving your new bottle! If there's ever anything we can do to help in the future, please let us know :) Have a lovely week, Ellie

Posted 11 months ago

“Love my water bottle I seem to drink more water when from a nice bottle”

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Posted 11 months ago

Hi Julie, Thanks ever so much for your lovely review :) I'm so pleased to hear that you're getting on so well with your new bottle! Drinking through a straw definitely helps you reach your hydration goals a lot faster, doesn't it? If there's ever anything we can help you with in the future, please let us know. Have a lovely day, Ellie

Posted 11 months ago

“I have purchased 3 water bottles and I am extremely happy with them. Not only do they look gorgeous they keep our drinks cool and are hard-wearing. Really pleased.”

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Posted 11 months ago

Hi Aimee, Thank you very much for your incredibly kind review! Your feedback truly means the world to us :) If there is ever anything we can do to assist you, please don't hesitate to reach out to us by sending an email to support@shoreusable.com. I hope you have a wonderful day, Ellie

Posted 11 months ago

“So lovely nice flask”

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Posted 11 months ago

Hey Claire, Awesome review! Thanks so much :) Best wishes, Ellie

Posted 11 months ago

“The bottles are great, they look fantastic, easy to clean and don’t leak! The customer service team was super helpful and provided great assistance”

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Posted 11 months ago

Hi Sara, Thanks for your awesome review and for the incredible kind feedback :) I'm so pleased to hear that you're getting on so well with your bottles! I’m so glad to hear that you had such a positive experience with our support team too! I'll be sure to pass your comments across to the rest of the team :) If there's ever anything we can help you with in the future, please don't hesitate to reach out to our team. Have a lovely day, Ellie

Posted 11 months ago

“Good quality product but the coffee cup is too big. Doesn’t fit in cup holders and it’s quite big to hold in your hand.”

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Posted 11 months ago

Hi Shauna, Thanks for your review, it's really appreciated :) I'm pleased to hear that you love the Pacto mugs! Unfortunately, they are a little wide at the base as they were designed to be like stemless wine glasses so they won't fit in most cup holders. Apologies for any inconvenience caused. We have received feedback from our customers to say that they've had success with a cup holder extender so this may be something you'd want to look in to if you intend on using them in your car :) If you have any questions or if there's anything we can do to help in the future, please let us know. Best wishes, Ellie

Posted 11 months ago

“Fab quality and best of the multiples tumblers I have! The lid is slightly wider on one side and makes it quite easy to open. I have quite weak hands so this is so helpful. My husband is jealous so will be purchasing another soon! Arrived within 3 days. Would definitely recommend!!!”

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Posted 11 months ago

Hi Alex, Thank you so much for your glowing review! We really appreciate it! It's so lovely to hear that you're getting on well with your new XL Tumbler! The little lid bit on the lid does make a huge difference, doesn't it? :) Thank you so much for being a returning customer too! We really appreciate your loyalty and support! If there is ever anything we can do for you or if you have any questions, just send an email to support@shoreusable.com and we’ll be able to help you out. Have a great day! Ellie

Posted 11 months ago

SHO is rated 4.8 based on 29,840 reviews